Bombardier Continues Global Customer Service Expansion, Sets Stage for OEM Service in Europe
29 Septembre 2020 - 2:00PM
Bombardier today announced that the company has entered into share
purchase agreements with each of Lufthansa Technik AG and ExecuJet
Aviation Group AG to acquire all of the issued and outstanding
shares of Lufthansa Bombardier Aviation Services (LBAS) that it
does not own. This transaction enables Bombardier to further expand
its worldwide customer support footprint by establishing a
wholly-owned service centre in Berlin. The transactions are subject
to customary closing conditions with closings anticipated to occur
before the end of the year.
“Bombardier has had a strong presence in Germany for many years,
and we are proud that these significant transactions will continue
to grow our presence in Europe as we work towards establishing a
wholly-owned Bombardier service centre in Berlin,” said
Jean-Christophe Gallagher, Vice President and General Manager,
Customer Experience, Bombardier Aviation. “This investment is
critical to the expansion of our service footprint in Europe and
around the world, and as the service centre is set to become a
wholly-owned Bombardier service centre, our customers will benefit
from even more advantages and expertise offered by the OEM.”
Strategically located at Berlin-Schönefeld airport, the service
centre has been providing exceptional MRO services to Bombardier
business aircraft customers since 1997. With more than 160,000 sq.
ft. (15,000 sq. metres) of service capacity and 240 highly-skilled
employees on site, the service centre provides customers with the
highest-level maintenance and support for Bombardier’s growing
fleet of Learjet, Challenger and Global business jets based in
Europe, Russia, Africa and the Middle East.
The service centre has received several awards for its technical
excellence and customer satisfaction, thanks largely to an
experienced and dedicated workforce. Among its many milestones, it
was named the best Authorized Service Facility in Europe multiple
times and was the first in Europe to perform maintenance on
Bombardier’s flagship Global 7500 aircraft. The
state-of-the-art service centre recently modernized and transformed
its shop floor to maximize efficiencies and streamline processes,
providing customers with an unsurpassed service experience.
“With this direction, we continue to develop new reasons for
customers to bring their jets to this location – and seek new ways
for customers to benefit from the highest quality standards
displayed by the dedicated, skilled teams on site,” added
Gallagher. “As Bombardier charts a new course with its jet
customers at the heart of our activities, we will continue to look
for ways to actively grow the service footprint and optimize our
service standard for our customers.”
These announcements reflect the latest infrastructure
investments aimed at enhancing Bombardier’s worldwide customer
service network. Recent announcements include the construction of a
new, state-of-the-art service centre at Miami-Opa Locka
Executive Airport; the ongoing expansion of the Biggin Hill service
centre in London; the major expansion of our Singapore Service
Centre at the Seletar Aerospace Park; new Line Maintenance Stations
(LMS) at strategic locations in the U.S, Europe; and new products
and services for customers, including the next steps in
Bombardier’s digital transformation.
About BombardierWith nearly 60,000 employees
across two business segments, Bombardier is a global leader in the
transportation industry, creating innovative and game-changing
planes and trains. Our products and services provide world-class
transportation experiences that set new standards in passenger
comfort, energy efficiency, reliability and safety.
Headquartered in Montréal, Canada, Bombardier has production and
engineering sites in over 25 countries across the segments of
Aviation and Transportation. Bombardier shares are traded on the
Toronto Stock Exchange (BBD). In the fiscal year ended December 31,
2019, Bombardier posted revenues of $15.8 billion. News and
information are available at bombardier.com or follow us
on Twitter @Bombardier.
Notes to EditorsVisit the Bombardier Business
Aircraft website for more information on our industry-leading
products and services.
Follow @Bombardierjets on Twitter to receive the latest news and
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Bombardier, Learjet, Challenger, Global and Global 7500 are
registered or unregistered trademarks of Bombardier Inc. or its
subsidiaries.
For
informationMatthew
NichollsBombardier
AviationMatthew.Nicholls@aero.bombardier.com+1-514-243-8214
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