Fourth quarter SaaS Subscription
Revenue(1) of $30.7
million, at the high end of guidance
Fourth quarter operating loss reduced by 38% year-over-year; net
loss reduced by 44%
Adjusted Operating
Loss(2) of $0.8
million, well ahead of guidance
Fourth quarter
cash flows from operating activities of $4.6
million, an improvement of 165% and well ahead of plan
Announces launch of C$50 million substantial issuer
bid, and intention to renew its normal course issuer bid following
completion of the substantial issuer bid
Coveo reports in U.S. dollars and in accordance with
International Financial Reporting Standards ("IFRS")
MONTREAL and SAN
FRANCISCO, June 3, 2024 /PRNewswire/ -
Coveo (TSX: CVO), the leading enterprise AI platform that
brings AI search and GenAI to every point-of-experience, enabling
remarkable personalized digital experiences that drive business
outcomes, today announced financial results for its fourth quarter
and fiscal year 2024 ended March 31,
2024.
"Our fiscal year 2024 has been transformative for Coveo and our
industry. Enterprises worldwide are realizing that AI can create
remarkable digital experiences for their customers and employees,
leading to significantly improved business outcomes. With over a
decade of AI experience with major clients, Coveo is
well-positioned to help leading brands capture this opportunity,"
said Louis Têtu, Chairman and CEO of Coveo. "Last year, we said
that we would be 'last to hype, first to results,' and we are proud
to be among the companies that have already enabled large
enterprises to achieve global live production deployments of
generative AI, demonstrating tangible results and significant
benefits to their businesses."
Fourth Quarter and Fiscal Year 2024 Summary Financial
Highlights
The following table summarizes our financial results for the
fourth quarter and full fiscal year 2024.
in millions of US
dollars, except
as otherwise
indicated
|
Q4 2024
|
Q4
2023
|
Change
|
FY 2024
|
FY 2023
|
Change
|
SaaS Subscription
Revenue(1)
|
$30.7
|
$27.1
|
13 %
|
$118.6
|
$103.0
|
15 %
|
Coveo core
platform(4)
|
$28.7
|
$24.2
|
18 %
|
$109.1
|
$91.4
|
19 %
|
Qubit
platform(5)
|
$2.0
|
$2.9
|
(30 %)
|
$9.5
|
$11.6
|
(18 %)
|
Total
Revenue
|
$32.6
|
$29.1
|
12 %
|
$126.1
|
$112.0
|
13 %
|
Gross margin
|
79 %
|
77 %
|
2 %
|
78 %
|
76 %
|
2 %
|
Operating
Loss
|
($5.5)
|
($8.8)
|
38 %
|
($29.7)
|
($44.4)
|
33 %
|
Net Loss
|
($4.1)
|
($7.2)
|
44 %
|
($23.6)
|
($39.7)
|
41 %
|
Adjusted Operating
Loss(2)
|
($0.8)
|
($4.4)
|
81 %
|
($6.3)
|
($20.4)
|
69 %
|
Adjusted
EBITDA(2)
|
$0.2
|
($3.4)
|
105 %
|
($2.4)
|
($16.3)
|
85 %
|
Cash flows from (used
in)
operating activities
|
$4.6
|
($7.1)
|
165 %
|
$4.2
|
($6.3)
|
167 %
|
Fourth Quarter Fiscal 2024 Financial Highlights
(All comparisons are relative to the three-month period ended
March 31, 2023, unless otherwise
stated)
- SaaS Subscription Revenue(1) of $30.7 million compared to $27.1 million, an increase of 13%, and at the top
end of guidance. Within this, SaaS Subscription Revenue for Coveo's
core platform(1) was $28.7
million, an increase of 18%.
- Total revenue was $32.6 million
compared to $29.1 million, an
increase of 12%, and at the top end of guidance.
- Gross margin was 79%, an increase of 2% compared to the prior
year, and product gross margin was 82%, an increase of 1% compared
to the prior year.
- Operating loss was $5.5 million
compared to $8.8 million and net loss
for the quarter was
$4.1 million compared to $7.2 million, all representing significant
improvements.
- Adjusted Operating Loss(2) was $0.8 million compared to $4.4 million, well ahead of guidance for a loss
of between $2.0 to $3.0 million.
- Adjusted EBITDA(2) was positive for the quarter at
$0.2 million compared to ($3.4) million, representing an improvement of
105%.
- Cash flows from operating activities were $4.6 million for the quarter, compared to
($7.1) million, a 16%
improvement.
- Cash and cash equivalents were $166.6
million as of March 31,
2024.
Full Year Fiscal 2024 Financial Highlights
(All comparisons are relative to the twelve-month period
ended March 31, 2023, unless
otherwise stated)
- SaaS Subscription Revenue(1) of $118.6 million compared to $103.0 million, an increase of 15%. Within this,
SaaS Subscription Revenue for Coveo's core platform(1)
was $109.1 million, an increase of
19%.
- Total revenue was $126.1 million
compared to $112.0 million, an
increase of 13%.
- Gross margin was 78%, an increase of 2% compared to the prior
year, and product gross margin was 82%, an increase of 1% compared
to the prior year.
- Operating loss was $29.7 million
compared to $44.4 million, and net
loss was $23.6 million compared to
$39.7 million, all representing
significant improvements.
- Adjusted Operating Loss(2) was $6.3 million compared to $20.2 million, and Adjusted EBITDA(2)
was $2.4 million compared to
$16.3 million, all representing
significant improvements.
- Cash flows from operating activities were $4.2 million for the year, compared to
($6.3) million, a 167% improvement.
The Company achieved positive cash flow from operations well ahead
of previously announced plans.
- Net Expansion Rate(1) of 103% as of March 31, 2024. Net Expansion Rate(1)
was 107% excluding customer attrition from customers using the
Qubit platform(6).
Other Business Highlights
- Coveo was recognized as a Leader in the May 2024 Gartner® Magic Quadrant™ for Search and
Product Discovery, positioned highest for Ability to Execute among
the 18 companies evaluated.(9)
- Recently announced that Coveo has joined the MACH
Alliance, the group of independent tech companies dedicated to
advocating for open, best-of-breed technology ecosystems. Its
inclusion in the MACH Alliance recognizes Coveo's strength in
composable AI technology, meeting the MACH standard of modern
technology: microservices based, API-first, cloud-native SaaS, and
headless.
- Coveo's Relevance Generative Answering product continues to see
strong momentum, generating more than 20% of new bookings in the
fourth quarter. Coveo currently has more than 75 generative AI
projects in various stages of customer evaluations as the company
enters Fiscal 2025.
- Appointed Nick Bowles as Coveo's
new Managing Director in Europe as
the company continues to see significant momentum with customers
and prospects in the region, along with continued momentum with SAP
as a partner in that region. During the fourth quarter, the company
also parted ways with its Chief Revenue Officer, Tom Melzl.
Financial Outlook
Coveo anticipates SaaS Subscription Revenue(1), Total
Revenue, and Adjusted EBITDA(2) for Q1 FY'25 and fiscal
year 2025 to be in the following ranges. Our financial outlook
includes the assumption that the remaining revenue from the
acquired Qubit platform will decline further, as the company
continues its integration of the platform and IP that was acquired
with Qubit into the Coveo core platform.
|
Q1 FY'25
|
Full Year
FY'25
|
SaaS Subscription
Revenue(1)
|
$30.2 – $30.5
million
|
$126.0 – $130.0
million
|
Total
Revenue
|
$31.8 – $32.1
million
|
$133.0 – $138.0
million
|
Adjusted
EBITDA(2)
|
($2.2) – ($2.7)
million
|
$0.0 – $4.0
million
|
The company anticipates to achieve positive cash flow from
operations of approximately $10
million for Fiscal 2025.
These statements are forward-looking and actual results may
differ materially. Coveo's outlook constitutes "financial outlook"
within the meaning of applicable securities laws and is provided
for the purpose of, among other things, assisting investors and
others in understanding certain key elements of our expected
financial results, as well as our objectives, strategic priorities
and business outlook, and in obtaining a better understanding of
our anticipated operating environment. Investors and others are
cautioned that it may not be appropriate for other purposes. Please
refer to the "Forward-Looking Information" section below for
additional information on the factors that could cause our actual
results to differ materially from these forward-looking statements
and a description of the assumptions underlying same.
Launch of a Substantial Issuer Bid
Coveo announced today the launch of a substantial issuer bid
(the "SIB") pursuant to which Coveo will offer to purchase for
cancellation up to C$50 million of
its subordinate voting shares (the "Subordinate Voting Shares").
Holders of multiple voting shares of the Company (the "Multiple
Voting Shares") will be entitled to tender the Subordinate Voting
Shares underlying their Multiple Voting Shares in the SIB. The SIB
will commence on June 4, 2024 and
expire on July 10, 2024, unless
extended, varied or withdraw (the "Expiry Date"). The
Company also announced that subject to market and other conditions
and regulatory approvals, following completion of the SIB, it
intends to apply to the Toronto Stock Exchange to renew its normal
course issuer bid (the "NCIB"). Further details on the renewed NCIB
will be provided in due course.
The SIB will proceed by way of a "modified Dutch auction".
Holders of Subordinate Voting Shares and Multiple Voting Shares
wishing to tender to the SIB will be entitled to do so (i) by
making an auction tender for a specified number of Subordinate
Voting Shares at a price of not less than C$7.70 and not more than C$9.25 per Subordinate Voting Share, in
increments of C$0.10 per Subordinate
Voting Share; or (ii) by making a purchase price tender without
specifying a price per Subordinate Voting Share, but rather
agreeing to have a specified number of Subordinate Voting Shares
purchased at the purchase price to be determined by the auction
tenders. Shareholders who validly deposit Subordinate Voting Shares
or Multiple Voting Shares without specifying the method in which
they are tendering such shares will be deemed to have made a
purchase price tender. The SIB does not provide shareholders with
the opportunity to tender their Subordinate Voting Shares pursuant
to proportionate tenders. Multiple Voting Shares taken up by the
Company will be converted into Subordinate Voting Shares on a
one-for-one basis immediately prior to take up. All Subordinate
Voting Shares purchased by the Company under the SIB will be
cancelled.
The board of directors of Coveo (the "Board") believes that the
SIB is in the best interests of the Company and its shareholders
given, among other things, its significant level of cash on hand,
expectations around cash flow from operations, and the current
market price of the Subordinate Voting Shares, which the Board
believes does not currently reflect the fundamental value of the
Company. The Company intends to fund the SIB with cash on hand.
The price range offered for the Subordinate Voting Shares
pursuant to the SIB represents an approximately nil to 20% premium
to the closing price of the Subordinate Voting Shares on the TSX on
May 31, 2024, the last trading day
prior to the date of filing of the Offer Documents (as defined
below) on SEDAR+. Over the 12-month period ended May 31, 2024, the closing prices of the
Subordinate Voting Shares on the TSX have ranged from a low of
C$7.55 to a high of C$12.48.
The SIB is optional for all shareholders, who are free to choose
whether to participate, how many Subordinate Voting Shares or
Multiple Voting Shares to tender and, in the case of auction
tenders, at what price to tender within the specified range. Any
shareholder who does not deposit any Subordinate Voting Shares or
Multiple Voting Shares (or whose shares are not repurchased under
the SIB) will realize a proportionate increase in its equity
interest in the Company, to the extent that Subordinate Voting
Shares are purchased under the SIB.
As of the date hereof, we have not been made aware that any of
Coveo's principal shareholders (i.e. a shareholder that owns 10% or
more of the voting rights associated to all of Coveo's issued and
outstanding shares) intends to deposit Subordinate Voting Shares or
Multiple Voting Shares under the SIB.
The final purchase price to be paid by Coveo for each validly
deposited Subordinate Voting Share and Multiple Voting Share will
be determined upon expiry of the SIB and will be based on the
number of Subordinate Voting Shares and Multiple Voting Shares
validly deposited pursuant to auction tenders and purchase price
tenders, and the prices specified by shareholders making auction
tenders. As a result, Coveo's shareholders who tender their
Subordinate Voting Shares and/or Multiple Voting Shares will set
the purchase price for the SIB. The purchase price will be the
lowest price (which will not be more than C$9.25 per Subordinate Voting Share and not less
than C$7.70 per Subordinate Voting
Share) that enables Coveo to purchase Subordinate Voting Shares up
to the maximum amount available for auction tenders and purchase
price tenders, determined in accordance with the terms of the SIB.
Subordinate Voting Shares and Multiple Voting Shares validly
deposited at or below the purchase price as finally determined by
Coveo will be purchased at such purchase price. Subordinate Voting
Shares that will not be taken up in connection with the SIB,
including Subordinate Voting Shares and Multiple Voting Shares
deposited pursuant to auction tenders at prices above the purchase
price, will be returned to the shareholders. If the aggregate
purchase price for Subordinate Voting Shares and Multiple Voting
Shares validly tendered pursuant to auction tenders and purchase
price tenders is greater than the amount available for auction
tenders and purchase price tenders, Coveo will purchase Subordinate
Voting Shares from the holders of Subordinate Voting Shares and
Multiple Voting Shares who made valid purchase price tenders or
tendered at or below the purchase price as finally determined by
Coveo on a pro rata basis. "Odd lot" holders (holders of fewer than
100 Subordinate Voting Shares) will not be subject to
proration.
The formal offer to purchase, issuer bid circular, letter of
transmittal, notice of guaranteed delivery and other related
documents (collectively, the "Offer Documents"), which Offer
Documents collectively contain the terms and conditions of the SIB,
instructions for tendering Subordinate Voting Shares and/or
Multiple Voting Shares, and the factors considered by Coveo and the
Board in making its decision to approve and launch the SIB, among
other things, are being filed with the securities regulatory
authorities in Canada today and
are expected to be mailed on June 4,
2024 to registered shareholders and holders of securities
convertible into, exchangeable for, or that carry the right to
acquire Subordinate Voting Shares or Multiple Voting Shares prior
to the Expiry Date. The Offer Documents will be available under
Coveo's SEDAR+ profile at www.sedarplus.ca.
The SIB will not be conditional upon any minimum number of
Subordinate Voting Shares being tendered and will be subject to
conditions customary for transactions of this nature. The SIB will,
however, be subject to other conditions described in the Offer
Documents and Coveo reserves the right, subject to applicable laws,
to withdraw, extend or vary the SIB, if, at any time prior to the
payment of deposited Subordinate Voting Shares, certain events
occur.
The Company has engaged RBC Capital Markets as financial advisor
and dealer manager for the SIB and TSX Trust Company (Canada) to act as depositary for the SIB.
The Board approved the making of the SIB, the size of the SIB
and the purchase price range for Subordinate Voting Shares.
However, none of the Company, the Board, the dealer manager or the
depositary makes any recommendation to shareholders as to whether
to tender or refrain from tendering any or all of their Subordinate
Voting Shares or Multiple Voting Shares to the SIB. Shareholders
are urged to carefully evaluate all information in the Offer
Documents, consult their own financial, legal, investment,
accounting and tax advisors and make their own decisions as to
whether to deposit Subordinate Voting Shares or Multiple Voting
Shares under the SIB and, if so, how many such shares to deposit
and at what price or prices.
This press release is for informational purposes only and does
not constitute an offer to buy or the solicitation of an offer to
sell the Company's shares. The solicitation and the offer to buy
the Subordinate Voting Shares is being made only pursuant to the
Offer Documents, which contain full details of the SIB.
Any questions or requests for information may be directed to TSX
Trust Company (Canada), as the
depositary for the SIB, at 1-800-387-0825 (Toll Free - North America), (416) 682-3860 or
shareholderinquiries@tmx.com, or to RBC Capital Markets, as dealer
manager for the SIB, at CoveoSIB@rbccm.com.
Q4 Conference Call and Webcast Information
Coveo will host a conference call today at 5:00 p.m. Eastern Time to discuss its financial
results for its fourth quarter and fiscal year 2024. The call will
be hosted by Louis Têtu, Chairman and CEO, and other members of its
senior leadership team.
Conference Call:
|
https://emportal.ink/4b43YQH
|
|
Use the link above to
join the conference call without operator assistance. If you prefer
to have operator assistance, please dial: 1-888-664-6392
|
Live Webcast:
|
https://app.webinar.net/LxXO5DAVZk0
|
Webcast Replay:
|
ir.coveo.com under
the "News & Events" section
|
For additional information, investors and other interested
persons may review our financial statements and MD&A as well as
our current investor presentation on our website at
ir.coveo.com.
Non-IFRS Measures and Ratios
Coveo's annual audited consolidated financial statements have
been prepared in accordance with IFRS as issued by the
International Accounting Standards Board. The information presented
in this press release includes non-IFRS financial measures and
ratios, namely (i) Adjusted Operating Loss; (ii) Adjusted EBITDA;
(iii) Adjusted Gross Profit, Adjusted Product Gross Profit, and
Adjusted Professional Services Gross Profit (collectively referred
to as our "Adjusted Gross Profit Measures"); (iv) Adjusted Gross
Margin, Adjusted Product Gross Margin, and Adjusted Professional
Services Gross Margin (collectively referred to as our "Adjusted
Gross Margin Measures"); (v) Adjusted Sales and Marketing Expenses,
Adjusted Research and Product Development Expenses, and Adjusted
General and Administrative Expenses (collectively referred to as
our "Adjusted Operating Expense Measures"); and (vi) Adjusted Sales
and Marketing Expenses (%), Adjusted Research and Product
Development Expenses (%), and Adjusted General and Administrative
Expenses (%) (collectively referred to as our "Adjusted Operating
Expense (%) Measures"). These measures and ratios are not
recognized measures under IFRS and do not have standardized
meanings prescribed by IFRS and are therefore unlikely to be
comparable to similar measures presented by other companies.
Rather, these measures and ratios are provided as additional
information to complement IFRS measures by providing further
understanding of the company's results of operations from
management's perspective.
Accordingly, these measures and ratios should not be considered
in isolation nor as a substitute for analysis of the company's
financial information reported under IFRS. Adjusted Operating Loss,
Adjusted EBITDA, the Adjusted Gross Profit Measures, the Adjusted
Gross Margin Measures, the Adjusted Operating Expense Measures, and
the Adjusted Operating Expense (%) Measures are used to provide
investors with supplemental measures and ratios of the company's
operating performance and thus highlight trends in Coveo's core
business that may not otherwise be apparent when relying solely on
IFRS measures and ratios. The company's management also believes
that securities analysts, investors, and other interested parties
frequently use non-IFRS financial measures and ratios in the
evaluation of issuers. Coveo's management uses non-IFRS financial
measures and ratios in order to facilitate operating performance
comparisons from period to period, and to prepare annual operating
budgets and
forecasts.
See the "Non-IFRS Measures" section of our MD&A for the
fourth quarter and fiscal year ended March
31, 2024, which is available as of the date hereof under our
profile on SEDAR+ at www.sedarplus.ca for a description of these
measures. Please refer to the financial tables appended to this
press release for additional information including a reconciliation
of (i) Adjusted EBITDA and Adjusted Operating Loss to operating
loss and net loss; (ii) Adjusted Gross Profit to gross profit;
(iii) Adjusted Product Gross Profit to product gross profit; (iv)
Adjusted Professional Services Gross Profit to professional
services gross profit; (v) Adjusted Sales and Marketing Expenses to
sales and marketing expenses; (vi) Adjusted Research and Product
Development Expenses to research and product development expenses;
and (vii) Adjusted General and Administrative Expenses to general
and administrative expenses.
Key Performance Indicators
This press release refers to "SaaS Subscription Revenue" and
"Net Expansion Rate". They are operating metrics used in Coveo's
industry. We monitor our key performance indicators to help us
evaluate our business, measure our performance, identify trends,
formulate business plans, and make strategic decisions. Our key
performance indicators provide investors with supplemental measures
of our operating performance and thus highlight trends in our core
business that may not otherwise be apparent when relying solely on
IFRS measures. We also believe that securities analysts, investors,
and other interested parties frequently use industry metrics in the
evaluation of issuers. Certain of our key performance indicators
are measures that do not have any standardized meaning prescribed
by IFRS Accounting Standards and therefore may not be comparable to
similar measures presented by other issuers and cannot be
reconciled to a directly comparable IFRS measure. Our key
performance indicators may be calculated and designated in a manner
different than similar key performance indicators used by other
companies.
"SaaS Subscription Revenue" means the company's SaaS
subscription revenue, as presented in our financial statements in
accordance with IFRS.
"Net Expansion Rate" is calculated by considering a cohort of
customers at the end of the period 12 months prior to the end of
the period selected and dividing the SaaS Annualized Contract Value
("SaaS ACV", as defined below) attributable to that cohort at the
end of the current period selected, by the SaaS ACV attributable to
that cohort at the beginning of the period 12 months prior to the
end of the period selected. Expressed as a percentage, the ratio
(i) excludes any SaaS ACV from new customers added during the 12
months preceding the end of the period selected; (ii) includes
incremental SaaS ACV made to the cohort over the 12 months
preceding the end of the period selected; (iii) is net of the SaaS
ACV from any customers whose subscriptions terminated or decreased
over the 12 months preceding the end of the period selected; and
(iv) is currency neutral and as such, excludes the effect of
currency variation.
In this section and throughout this press release, "SaaS
Annualized Contract Value" means the SaaS annualized contract value
of a customer's commitments calculated based on the terms of that
customer's subscriptions, and represents the committed annualized
subscription amount as of the measurement date.
Please also refer to the "Key Performance Indicators" section of
our latest MD&A, which is available under our profile on SEDAR+
at www.sedarplus.ca, for additional details on the abovementioned
key performance indicators.
Forward-Looking Information
This press release contains "forward-looking information" and
"forward-looking statements" within the meaning of applicable
securities laws, including with respect to Coveo's "financial
outlook" (within the meaning of applicable securities laws) and
related assumptions (as set forth below and elsewhere in this press
release) for the three months ending June
30, 2024 and the year ending March
31, 2025 (for greater certainty, for cash flows from
operations, solely the year ending March 31,
2025), the launch of the SIB by Coveo and the terms thereof
(including the maximum dollar value of Subordinate Voting Shares
the Company may purchase under the SIB, the pricing range for the
purchase of Subordinate Voting Shares under the SIB, the timing of
filing of the Offer Documents, and the timing for commencement and
completion of the SIB), Coveo's intention to apply to the Toronto
Stock Exchange to renew its existing normal course issuer bid
(including the timing for application and renewal thereof), and
expectations regarding the remaining Qubit SaaS ACV, bookings
performance and gross retention rates for fiscal 2025
(collectively, "forward-looking information"). This forward-looking
information is identified by the use of terms and phrases such as
"may", "would", "should", "could", "might", "will", "achieve",
"occur", "expect", "intend", "estimate", "anticipate", "plan",
"foresee", "believe", "continue", "target", "opportunity",
"strategy", "scheduled", "outlook", "forecast", "projection", or
"prospect", the negative of these terms and similar terminology,
including references to assumptions, although not all
forward-looking information contains these terms and phrases. In
addition, any statements that refer to expectations, intentions,
projections, or other characterizations of future events or
circumstances contain forward-looking information. Statements
containing forward-looking information are not historical facts but
instead represent management's expectations, estimates, and
projections regarding future events or circumstances.
Forward-looking information is necessarily based on a number of
opinions, estimates, and assumptions (including those discussed
under "Financial Outlook Assumptions" below and those discussed
immediately hereunder) that we considered appropriate and
reasonable as of the date such statements are made. Although the
forward-looking information contained herein is based upon what we
believe are reasonable assumptions, actual results may vary from
the forward-looking information contained herein. Certain
assumptions made in preparing the forward-looking information
contained in herein include, without limitation (and in addition to
those discussed under "Financial Outlook Assumptions" below): our
ability to capitalize on growth opportunities and implement our
growth strategy; our ability to attract new customers, expand our
relationships with existing customers, and have existing customers
renew their subscriptions; our ability to maintain successful
strategic relationships with partners and other third parties;
market awareness and acceptance of enterprise AI solutions in
general and our products in particular; the market penetration of
our new generative AI solutions, both with new and existing
customers, and our ability to capture the generative AI
opportunity; our future capital requirements, and availability of
capital generally; the accuracy of our estimates of market
opportunity, growth forecasts, and expectations around cash flow;
our success in identifying and evaluating, as well as financing and
integrating, any acquisitions, partnerships, or joint ventures; the
significant influence of our principal shareholders; and our
ability to convert pipeline into closed deals, and the timeframe
thereof. Moreover, forward-looking information is subject to known
and unknown risks, uncertainties, and other factors, many of which
are beyond our control, that may cause the actual results, level of
activity, performance, or achievements to be materially different
from those expressed or implied by such forward-looking
information, including but not limited to macro-economic
uncertainties and the risk factors described under "Risk Factors"
in the company's most recently filed Annual Information Form and
under "Key Factors Affecting our Performance" in the company's most
recently filed MD&A, both available under our profile on SEDAR+
at . There can be no assurance that such forward-looking
information will prove to be accurate, as actual results and future
events could differ materially from those anticipated in such
information. Accordingly, prospective investors should not place
undue reliance on forward-looking information, which speaks only as
of the date made. Although we have attempted to identify important
risk factors that could cause actual results to differ materially
from those contained in forward-looking information, there may be
other risk factors not presently known to us or that we presently
believe are not material that could also cause actual results or
future events to differ materially from those expressed in such
forward-looking information.
You should not rely on this forward-looking information, as
actual outcomes and results may differ materially from those
contemplated by this forward-looking information as a result of
such risks and uncertainties. Additional information will also be
set forth in other public filings that we make available under our
profile on SEDAR+ at www.sedarplus.ca from time to time. The
forward-looking information provided in this press release relates
only to events or information as of the date hereof, and is
expressly qualified in their entirety by this cautionary statement.
Except as required by law, we do not assume any obligation to
update or revise any forward-looking information, whether as a
result of new information, future events, or otherwise, after the
date on which the statements are made or to reflect the occurrence
of unanticipated events.
Financial Outlook Assumptions
Our financial outlook under the "Financial Outlook" section
above and elsewhere in this press release is based on several
assumptions, including the following, in addition to those set
forth under the "Financial Outlook" section above and under the
"Forward-Looking Information" section above:
- The majority of the remaining Qubit SaaS ACV(7) will
churn by the end of the fiscal year, with the revenue impact being
that the SaaS Subscription Revenue(1) recognized in
fiscal 2025 for subscriptions to the Qubit platform will decline by
approximately half.
- Bookings performance building during fiscal 2025, with the
second half exceeding the first half.
- Maintaining gross retention rates(8) at their
historical levels.
- Achieving expected levels of sales of SaaS subscriptions to new
and existing customers, including timing of those sales, as well as
expected levels of renewals of SaaS subscriptions with existing
customers.
- Achieving expected levels of implementations and other sources
of professional services revenue.
- Maintaining planned levels of operating margin represented by
our Adjusted Gross Profit Measures(2) and Adjusted Gross
Margin Measures(3).
- The market for our solutions showing ongoing improvements in
line with our expectations.
- Our ability to attract and retain key personnel required to
achieve our plans.
- Foreign exchange rates environment remaining consistent, and
similar or better inflation rates, interest rates, customer
spending, and other macro-economic conditions.
- Our ability to collect from our customers as planned, and to
otherwise manage our cash inflows (including government grants and
tax credits) and outflows as we currently expect.
- Expected financial performance as measured by our Adjusted
Operating Expense Measures(2) and Adjusted Operating
Expense (%) Measures(3).
Our financial outlook does not include the impact of
acquisitions that may be announced or closed from time to time.
Notes to this press release:
(1)
|
SaaS Subscription
Revenue and Net Expansion Rate are Key Performance Indicators of
Coveo. Please see the "Key Performance Indicators" section
below.
|
(2)
|
The Adjusted Gross
Profit Measures, the Adjusted Operating Expense Measures, Adjusted
Operating Loss, and Adjusted EBITDA are non-IFRS financial measures
which may not be comparable to similar measures or ratios used by
other companies. Please see the "Non-IFRS Measures and Ratios"
section below and the reconciliation tables within this
release.
|
(3)
|
The Adjusted Gross
Margin Measures, the Adjusted Operating Expense (%) Measures, and
Adjusted Product Gross Margin are non-IFRS ratios. Please see
the "Non-IFRS Measures and Ratios" section below and the
reconciliation tables within this release.
|
(4)
|
SaaS Subscription
Revenue earned in connection with subscriptions by customers to the
Coveo core platform for the period, and thus excluding revenue from
subscriptions to the Qubit platform.
|
(5)
|
SaaS Subscription
Revenue earned through subscriptions to the Qubit platform for the
period covered.
|
(6)
|
Net Expansion Rate
excluding the effect of SaaS ACV attributable to subscriptions to
the Qubit platform.
|
(7)
|
SaaS ACV means the SaaS
annualized contract value of a customer's commitments calculated
based on the terms of that customer's subscriptions, and represents
the committed annualized subscription amount as of the measurement
date.
|
(8)
|
Gross retention rate or
GRR is generally calculated for a period by subtracting SaaS ACV
contractions and losses over the period selected from SaaS ACV at
the beginning of the period selected and dividing the result by the
SaaS ACV from the beginning of the period selected. We use GRR to
provide insight into the company's success retaining existing
customers.
|
(9)
|
Gartner©,
Magic QuadrantTM for Search and Product Discovery, May
2024. Gartner does not endorse any vendor, product or service
depicted in its research publications, and does not advise
technology users to select only those vendors with the highest
ratings or other designation. Gartner research publications consist
of the opinions of Gartner's research organization and should not
be construed as statements of fact. Gartner disclaims all
warranties, expressed or implied, with respect to this research,
including any warranties of merchantability or fitness for a
particular purpose. The Gartner content described herein (the
"Gartner Content") represent(s) research opinion or viewpoints
published, as part of a syndicated subscription service, by
Gartner, Inc. ("Gartner"), and are not representations of fact.
Gartner Content speaks as of its original publication date (and not
as of the date of this press release), and the opinions expressed
in the Gartner Content are subject to change without notice.
GARTNER is a registered trademark and service mark of Gartner, Inc.
and/or its affiliates in the U.S. and internationally, and MAGIC
QUADRANT is a registered trademark of Gartner, Inc. and/or its
affiliates and are used herein with permission. All rights
reserved.
|
About Coveo
We strongly believe that the future is business-to-person. That
experiences are today's competitive front line, a make or break for
every business. We also believe that remarkable experiences not
only enhance user satisfaction but also yield significant gains for
enterprises. That is what we call the AI-experience advantage – the
degree to which the content, products, recommendations, and advice
presented to a person online aligns easily with their needs,
intent, preferences, context, and behavior, resulting in superior
business outcomes.
To realize this AI-experience advantage at scale, enterprises
require a robust, spinal and composable infrastructure capable of
unifying content securely and delivering AI search, AI
recommendations, true personalization, and a trusted generative
experience at every touchpoint with each individual customer,
partner and employee. Coveo is dedicated to bringing this advantage
to every point-of-experience, using powerful data and AI models to
transform the enterprise in commerce, customer service, website,
and workplace.
The Coveo platform is ISO 27001 and ISO 27018 certified, SOC2
compliant, HIPAA compatible, with a 99.999% SLA available. We are a
Salesforce AppExchange ISV Partner, an SAP
EndorsedⓇ App, an Adobe Technology Gold Partner, MACH Alliance
member and a Genesys AppFoundry ISV Partner.
Coveo is a trademark of Coveo Solutions Inc.
Stay up to date on the latest Coveo news and content by
subscribing to the Coveo blog, and following Coveo
on LinkedIn, Twitter, and YouTube.
Consolidated Statements of Loss and Comprehensive Loss
(expressed in thousands of US dollars, except share and per share
data, audited)
|
Three months ended
March 31,
|
|
Year ended March
31,
|
|
2024
|
2023
|
|
2024
|
2023
|
|
$
|
$
|
|
$
|
$
|
Revenue
|
|
|
|
|
|
SaaS
subscription
|
30,739
|
27,099
|
|
118,581
|
102,960
|
Self-managed licenses
and maintenance
|
-
|
-
|
|
-
|
912
|
Product
revenue
|
30,739
|
27,099
|
|
118,581
|
103,872
|
Professional
services
|
1,843
|
2,011
|
|
7,513
|
8,130
|
Total
revenue
|
32,582
|
29,110
|
|
126,094
|
112,002
|
|
|
|
|
|
|
Cost of
revenue
|
|
|
|
|
|
Product
|
5,551
|
5,118
|
|
21,733
|
19,573
|
Professional
services
|
1,448
|
1,646
|
|
5,915
|
7,101
|
Total cost of
revenue
|
6,999
|
6,764
|
|
27,648
|
26,674
|
Gross
profit
|
25,583
|
22,346
|
|
98,446
|
85,328
|
|
|
|
|
|
|
Operating
expenses
|
|
|
|
|
|
Sales and
marketing
|
13,953
|
14,650
|
|
55,099
|
57,100
|
Research and product
development
|
8,769
|
8,225
|
|
35,804
|
35,025
|
General and
administrative
|
6,596
|
6,125
|
|
26,628
|
29,042
|
Depreciation of
property and equipment
|
616
|
597
|
|
2,393
|
2,548
|
Amortization and
impairment of intangible assets
|
729
|
1,117
|
|
6,655
|
4,454
|
Depreciation of
right-of-use assets
|
384
|
397
|
|
1,566
|
1,578
|
Total operating
expenses
|
31,047
|
31,111
|
|
128,145
|
129,747
|
Operating
loss
|
(5,464)
|
(8,765)
|
|
(29,699)
|
(44,419)
|
|
|
|
|
|
|
Net financial
revenue
|
(1,704)
|
(1,709)
|
|
(6,674)
|
(4,613)
|
Foreign exchange loss
(gain)
|
(1,006)
|
302
|
|
321
|
(279)
|
Loss before income
tax expense (recovery)
|
(2,754)
|
(7,358)
|
|
(23,346)
|
(39,527)
|
Income tax expense
(recovery)
|
1,296
|
(125)
|
|
264
|
205
|
Net
loss
|
(4,050)
|
(7,233)
|
|
(23,610)
|
(39,732)
|
|
|
|
|
|
|
Net loss per share –
Basic and diluted
|
(0.04)
|
(0.07)
|
|
(0.23)
|
(0.38)
|
Weighted average number
of shares
outstanding – Basic and diluted
|
102,377,716
|
104,572,190
|
|
103,318,469
|
104,572,190
|
Consolidated Statements of Loss and Comprehensive Income
Loss
(expressed in thousands of US dollars, audited)
The following table presents share-based payments and related
expenses recognized by the company:
|
Three months ended
March 31,
|
|
Year ended March
31,
|
|
2024
|
2023
|
|
2024
|
2023
|
|
$
|
$
|
|
$
|
$
|
Share-based payments
and related expenses
|
|
|
|
|
|
Product cost of
revenue
|
278
|
123
|
|
944
|
697
|
Professional services
cost of revenue
|
218
|
98
|
|
650
|
564
|
Sales and
marketing
|
687
|
993
|
|
2,434
|
5,438
|
Research and product
development
|
1,223
|
914
|
|
5,845
|
5,522
|
General and
administrative
|
1,414
|
1,077
|
|
6,748
|
6,483
|
Share-based payments
and related expenses
|
3,820
|
3,205
|
|
16,621
|
18,704
|
Reconciliation of Net Loss to Adjusted Operating Loss and
Adjusted EBITDA
(expressed in thousands of US dollars)
|
Three months ended
March 31,
|
|
Year ended March
31,
|
|
2024
|
2023
|
|
2024
|
2023
|
|
|
|
|
|
|
Net
loss
|
(4,050)
|
(7,233)
|
|
(23,610)
|
(39,732)
|
Net financial
revenue
|
(1,704)
|
(1,709)
|
|
(6,674)
|
(4,613)
|
Foreign exchange loss
(gain)
|
(1,006)
|
302
|
|
321
|
(279)
|
Income tax expense
(recovery)
|
1,296
|
(125)
|
|
264
|
205
|
Operating
loss
|
(5,464)
|
(8,765)
|
|
(29,699)
|
(44,419)
|
Share-based payments
and related expenses (1)
|
3,820
|
3,205
|
|
16,621
|
18,704
|
Amortization and
impairment of acquired intangible assets (2)
|
727
|
1,116
|
|
6,650
|
4,449
|
Acquisition-related
compensation (3)
|
-
|
-
|
|
-
|
407
|
Transaction-related
expenses (4)
|
98
|
89
|
|
98
|
413
|
Adjusted Operating
Loss
|
(819)
|
(4,355)
|
|
(6,330)
|
(20,446)
|
Depreciation expense
(5)
|
1,000
|
994
|
|
3,959
|
4,126
|
Other amortization and
impairment of intangible assets
|
2
|
1
|
|
5
|
5
|
Adjusted
EBITDA
|
183
|
(3,360)
|
|
(2,366)
|
(16,315)
|
(1)
|
These expenses relate
to issued stock options and share-based awards under our
share-based plans to our employees and directors as well as related
payroll taxes that are directly attributable to the share-based
payments. These costs are included in product and professional
services cost of revenue, sales and marketing, research and product
development, and general and administrative expenses.
|
(2)
|
These expenses
represent the amortization and impairment of intangible assets
acquired through the acquisition of Qubit. These costs are included
in amortization and impairment of intangible assets. It includes an
impairment of customer relationships acquired through the business
combination with Qubit as described in note 8 of the consolidated
financial statements for the year ended March 31, 2024.
|
(3)
|
These expenses relate
to non-recurring acquisition-related compensation in connection
with acquisitions. These costs are included in product and
professional services cost of revenue, and sales and marketing,
research and product development, and general and administrative
expenses.
|
(4)
|
These expenses relate
to professional, legal, consulting, accounting, advisory, and other
fees relating to transactions that would otherwise not have been
incurred. These costs are included in general and administrative
expenses.
|
(5)
|
Depreciation expense
include depreciation of property and equipment and depreciation of
right-of-use assets.
|
Reconciliation of Adjusted Gross Profit Measures and Adjusted
Gross Margin Measures
(expressed in thousands of US dollars)
|
Three months ended
March 31,
|
|
Year ended March
31,
|
|
2024
|
2023
|
|
2024
|
2023
|
|
$
|
$
|
|
$
|
$
|
Total
revenue
|
32,582
|
29,110
|
|
126,094
|
112,002
|
Gross
profit
|
25,583
|
22,346
|
|
98,446
|
85,328
|
Gross
margin
|
79 %
|
77 %
|
|
78 %
|
76 %
|
Add: Share-based
payments and related
expenses
|
496
|
221
|
|
1,594
|
1,261
|
Add:
Acquisition-related compensation
|
-
|
-
|
|
-
|
172
|
Adjusted Gross
Profit
|
26,079
|
22,567
|
|
100,040
|
86,761
|
Adjusted Gross
Margin
|
80 %
|
78 %
|
|
79 %
|
77 %
|
|
|
|
|
|
|
Product
revenue
|
30,739
|
27,099
|
|
118,581
|
103,872
|
Product cost of
revenue
|
5,551
|
5,118
|
|
21,733
|
19,573
|
Product gross
profit
|
25,188
|
21,981
|
|
96,848
|
84,299
|
Product Gross
margin
|
82 %
|
81 %
|
|
82 %
|
81 %
|
Add: Share-based
payments and related
expenses
|
278
|
123
|
|
944
|
697
|
Add:
Acquisition-related compensation
|
-
|
-
|
|
-
|
134
|
Adjusted Product
Gross Profit
|
25,466
|
22,104
|
|
97,792
|
85,130
|
Adjusted Product
Gross Margin
|
83 %
|
82 %
|
|
82 %
|
82 %
|
|
|
|
|
|
|
Professional
services revenue
|
1,843
|
2,011
|
|
7,513
|
8,130
|
Professional
services cost of revenue
|
1,448
|
1,646
|
|
5,915
|
7,101
|
Professional
services gross profit
|
395
|
365
|
|
1,598
|
1,029
|
Professional
services gross margin
|
21 %
|
18 %
|
|
21 %
|
13 %
|
Add: Share-based
payments and related
expenses
|
218
|
98
|
|
650
|
564
|
Add:
Acquisition-related compensation
|
-
|
-
|
|
-
|
38
|
Adjusted
Professional Services Gross Profit
|
613
|
463
|
|
2,248
|
1,631
|
Adjusted
Professional Services Gross Margin
|
33 %
|
23 %
|
|
30 %
|
20 %
|
Reconciliation of Adjusted Operating Expense Measures and
Adjusted Operating Expense (%) Measures
(expressed in thousands of US dollars)
|
Three months ended
March 31,
|
|
Year ended March
31,
|
|
2024
|
2023
|
|
2024
|
2023
|
|
$
|
$
|
|
$
|
$
|
Sales and marketing
expenses
|
13,953
|
14,650
|
|
55,099
|
57,100
|
Sales and marketing
expenses (% of total revenue)
|
43 %
|
50 %
|
|
44 %
|
51 %
|
Less: Share-based
payments and related
expenses
|
687
|
993
|
|
2,434
|
5,438
|
Less:
Acquisition-related compensation
|
-
|
-
|
|
-
|
77
|
Adjusted Sales and
Marketing Expenses
|
13,266
|
13,657
|
|
52,665
|
51,585
|
Adjusted Sales and
Marketing Expenses (% of total
revenue)
|
41 %
|
47 %
|
|
42 %
|
46 %
|
|
|
|
|
|
|
Research and product
development expenses
|
8,769
|
8,225
|
|
35,804
|
35,025
|
Research and product
development expenses (% of
total revenue)
|
27 %
|
28 %
|
|
28 %
|
31 %
|
Less: Share-based
payments and related
expenses
|
1,223
|
914
|
|
5,845
|
5,522
|
Less:
Acquisition-related compensation
|
-
|
-
|
|
-
|
143
|
Adjusted Research
and Product Development Expenses
|
7,546
|
7,311
|
|
29,959
|
29,360
|
Adjusted Research
and Product Development
Expenses (% of total revenue)
|
23 %
|
25 %
|
|
24 %
|
26 %
|
|
|
|
|
|
|
General and
administrative expenses
|
6,596
|
6,125
|
|
26,628
|
29,042
|
General and
administrative expenses (% of total revenue)
|
20 %
|
21 %
|
|
21 %
|
26 %
|
Less: Share-based
payments and related
expenses
|
1,414
|
1,077
|
|
6,748
|
6,483
|
Less:
Acquisition-related compensation
|
-
|
-
|
|
-
|
15
|
Less:
Transaction-related expenses
|
98
|
89
|
|
98
|
413
|
Adjusted General and
Administrative Expenses
|
5,084
|
4,959
|
|
19,782
|
22,131
|
Adjusted General and
Administrative Expenses (% of
total revenue)
|
16 %
|
17 %
|
|
16 %
|
20 %
|
Consolidated Statements of Financial Position
(expressed in thousands of US dollars, audited)
|
March 31,
2024
|
March 31,
2023
|
|
$
|
$
|
Assets
|
|
|
Current
assets
|
|
|
Cash and cash
equivalents
|
166,586
|
198,452
|
Trade and other
receivables
|
29,947
|
24,233
|
Government
assistance
|
9,987
|
7,142
|
Prepaid
expenses
|
8,622
|
8,707
|
|
215,142
|
238,534
|
Non-current
assets
|
|
|
Contract acquisition
costs
|
10,168
|
11,148
|
Property and
equipment
|
5,608
|
6,846
|
Intangible
assets
|
8,710
|
15,107
|
Right-of-use
assets
|
6,032
|
7,645
|
Deferred tax
assets
|
4,265
|
3,896
|
Goodwill
|
25,960
|
25,642
|
Total
assets
|
275,885
|
308,818
|
|
|
|
Liabilities
|
|
|
Current
liabilities
|
|
|
Trade payable and
accrued liabilities
|
21,822
|
21,435
|
Deferred
revenue
|
64,731
|
55,260
|
Current portion of
lease obligations
|
2,153
|
1,929
|
|
88,706
|
78,624
|
Non-current
liabilities
|
|
|
Lease
obligations
|
6,885
|
8,940
|
Deferred tax
liabilities
|
1,771
|
2,721
|
Total
liabilities
|
97,362
|
90,285
|
Shareholders'
equity
|
|
|
Share
capital
|
836,271
|
868,409
|
Contributed
surplus
|
40,484
|
25,949
|
Deficit
|
(655,598)
|
(631,988)
|
Accumulated other
comprehensive loss
|
(42,634)
|
(43,837)
|
Total shareholders'
equity
|
178,523
|
218,533
|
Total liabilities
and shareholders' equity
|
275,885
|
308,818
|
|
|
|
|
|
|
|
|
Consolidated Statements of Cash Flows
(expressed in thousands of US dollars, audited)
|
Year ended March
31,
|
|
2024
|
2023
|
|
$
|
$
|
Cash flows from
operating activities
|
|
|
Net
loss
|
(23,610)
|
(39,732)
|
Items not affecting
cash
|
|
|
Amortization of
contract acquisition costs
|
4,426
|
4,428
|
Depreciation of
property and equipment
|
2,393
|
2,548
|
Amortization and
impairment of intangible assets
|
6,655
|
4,454
|
Depreciation of
right-of-use assets
|
1,566
|
1,578
|
Share-based
payments
|
15,214
|
19,022
|
Interest on lease
obligations
|
532
|
630
|
Deferred income tax
recovery
|
(705)
|
(2)
|
Unrealized foreign
exchange loss (gain)
|
105
|
(422)
|
|
|
|
Changes in non-cash
working capital items
|
(2,376)
|
1,239
|
|
4,200
|
(6,257)
|
|
|
|
Cash flows used in
investing activities
|
|
|
Business combination,
net of cash acquired
|
-
|
(675)
|
Additions to property
and equipment
|
(1,098)
|
(1,585)
|
Additions to
intangible assets
|
(23)
|
(5)
|
|
(1,121)
|
(2,265)
|
|
|
|
Cash flows used in
financing activities
|
|
|
Proceeds from exercise
of stock options
|
2,376
|
1,740
|
Tax withholding for
net share settlement
|
(1,452)
|
(1,643)
|
Payments on lease
obligations
|
(2,313)
|
(2,525)
|
Shares repurchased and
cancelled
|
(29,649)
|
-
|
Repurchase of stock
options
|
(4,553)
|
-
|
|
(35,591)
|
(2,428)
|
|
|
|
Effect of foreign
exchange rate changes on cash and cash equivalents
|
646
|
(13,670)
|
|
|
|
Decrease in cash and
cash equivalents during the period
|
(31,866)
|
(24,620)
|
|
|
|
Cash and cash
equivalents – beginning of period
|
198,452
|
223,072
|
|
|
|
Cash and cash
equivalents – end of period
|
166,586
|
198,452
|
|
|
|
Cash
|
25,731
|
22,036
|
Cash
equivalents
|
140,855
|
176,416
|
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SOURCE Coveo Solutions Inc.