TORONTO, Dec. 16, 2020 /CNW/ - Converge Technology
Solutions Corp. ("Converge" or "the Company")
(TSXV:CTS) (FSE:0ZB) (OTCQX:CTSDF) a national platform of
regionally focused Hybrid IT solution providers in the U.S. and
Canada, is pleased to announce it
has achieved Cisco CX Specialization status. The Company has
secured this status by demonstrating its technical abilities and by
enabling its customers to accelerate innovation, reduce risks, and
achieve better business outcomes faster.
In recent years, it has become increasingly important to enable
customers with sustainable lifecycle practices, which remains
particularly true of Software as a Service (SaaS) solutions.
Traditional methods of replacing legacy infrastructure and software
are not a sustainable IT approach, thus working closely with
clients to identify their requirements and how well their
technologies are serving them is pivotal in creating success.
Converge has a very mature customer success practice that is
tailored to help enhance the customer experience in partnership
with key software vendors. In addition to leveraging data
from tools specifically designed to assist customers with their
software adoption strategies, Converge can capitalize on the Cisco
CX program by offering assessment-based services around Cisco
products.
"We are ready, willing, and able to offer analytics-driven,
expert guidance to our customers so they can realize the full value
of their Cisco solutions," said Cory
Reid, COO of Converge. "Using valuable insights from
adoption and optimization tools, we can progress partnerships with
our customers to build solutions that deliver on business-critical
outcomes throughout the lifecycle of their Cisco products."
"User experience has always been a major driver of the
way we do business," added Greg Berard, President of
Converge. "Ensuring that our customers' investments continue to
exceed their expectations is paramount to maintaining trusted
relationships, thereby setting them up for success."
About Converge
Converge Technology Solutions Corp. is
a North American software-enabled, Hybrid IT solution provider
focused on delivering industry-leading solutions and services.
Converge's regional sales and services organizations deliver
advanced analytics, cloud, cybersecurity, and managed services
offerings to clients across various industries. The Company
supports these solutions with talent expertise and digital
infrastructure offerings across all major IT vendors in the
marketplace. This multi-faceted approach enables Converge to
address the unique business and technology requirements for all
clients in the public and private sectors. For more information,
visit convergetp.com.
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SOURCE Converge Technology Solutions Corp.
