SAN FRANCISCO, Feb. 1, 2017 /CNW/ - Customer experience
solutions and software company McorpCX, Inc. (TSXV: MCX, OTCQB:
MCCX) ("McorpCX" or the "Company") is pleased to announce the
appointment of Graham Clark to its
board of directors (the "Board") in its push to establish McorpCX
as an emerging player in Customer Experience (CX) Software.
Mr. Clark has held executive management positions with global IT
companies including NIIT Technologies and Mphasis. He is a
recognized digital customer experience thought leader in how
digital technologies influence and drive 'Digital Operating Models'
and 'digital first but not digital only multichannel experiences'.
The Board believes his background will provide valuable insights
that will assist it in overseeing the Company's business strategy
which includes identifying technology and Customer Experience (CX)
software driven opportunities.
Regarding his board appointment Clark said, "I am excited to be
joining the McorpCX board, and will be focusing my efforts on
continuing to grow the company's footprint with Fortune 100 and
1000 customers, as we deliver best in class Customer Experience
(CX) Software-as-a-Service (SaaS) and cloud based solutions to the
market. Not dissimilar to companies like Medallia, I think there is
big opportunity for McorpCX to leverage the success it's already
had with global brands like lululemon and Microsoft, and it's
consulting platform."
McorpCX CEO Michael Hinshaw
commented, "We believe adding experienced directors like Graham to
our Board will help guide the Company's management as we work
towards carving out our own niche within the large Global Customer
Experience Management (CEM) market, which according to
marketsandmarkets is estimated to grow from USD 5.06 Billion in 2016 to USD 13.18 Billion by 2021."
The Company also announced that Hugh
Rogers has given notice to the Board that he has resigned,
effective immediately, as a director of the Company. The Company
wishes to thank Mr. Rogers for his contribution and wishes him all
the best in his future endeavors.
About McorpCX
McorpCX (http://mcorp.cx) is a leading customer experience
services company targeting and delivering its consulting and
technology solutions into the Global Customer Experience Management
(CEM) market estimated by marketsandmarkets to grow from
USD 5.06 Billion in 2016 to
USD 13.18 Billion by 2021, at a
compound annual growth rate of 21.1%. McorpCX customers range from
Fortune 100 brands to fast-moving mid-market leaders and other
customer-centric companies. McorpCX | Insights, our signature
product and approach to quantifying customer experience, is
designed to automatically map the complex, cross-channel maze of
touchpoints that drive customer experience. A pioneer in the
fast-growing customer experience services and technology sector,
our proprietary approach and cloud-based software is designed to
deliver actionable data and on-demand "Voice-of-the-Customer"
insights that are intended to dramatically improve customer
experience, brand position, customer and employee satisfaction,
loyalty and engagement for leaders in financial services, retail,
technology, consumer products, and other industries.
Forward-Looking Statements
Certain statements contained in this press release may
constitute "forward-looking statements" within the meaning of
the United States securities laws
and applicable Canadian securities legislation. These statements
are, in effect, management's attempt to predict future events, and
thus are subject to various risks and uncertainties. Readers should
not place undue reliance on forward-looking statements, which
reflect management's views only as of the date hereof. All
statements, other than statements of historical fact, regarding our
financial position, business strategy and management's plans and
objectives for future operations are forward-looking
statements. When used in this press release, the words
"anticipate," "believe," "estimate," "expect," and "intend" and
words or phrases of similar meaning, as they relate to the Company
and its management are intended to help identify forward-looking
statements. Although we believe that management's
expectations as reflected in forward-looking statements are
reasonable, we cannot assure readers that those expectations will
prove to be correct. Forward-looking statements include
statements relating to the Company's business and operations as
well as the anticipated growth Global Customer Experience
Management (CEM) market. Such statements involve assumptions
relating to the Company's business, the ability of the Company to
execute on its business plan, the competitive environment of the
Company's products and services and the future development and
pricing of the Company's products and services. Such
forward-looking statements involve known and unknown risks,
uncertainties and other factors that may cause the Company's actual
results to be materially different from any future results
expressed or implied by these statements. Such factors include the
following: general economic and business conditions, changes in
demand for the Company's products and services, changes in the
competitive environment and the introduction of competing software
solutions by competitors, the Company's ability to complete any
future required financing and the Company's dependence upon and
availability of qualified personnel. Investors should refer to the
Company's Annual Report on Form 10-K and Quarterly Reports on Form
10-Q for a more comprehensive discussion of the risks that are
material to the Company and its business. In light of these and
other uncertainties, the forward-looking statements included in
this press release should not be regarded as a representation by
the Company that its plans and objectives will be achieved. These
forward-looking statements speak only as of the date of this press
release, and the Company undertakes no obligation to update or
revise the statements.
Neither TSX Venture Exchange nor its Regulation Services
Provider (as that term is defined in policies of the TSX Venture
Exchange) accepts responsibility for the adequacy or accuracy of
this release.
SOURCE McorpCX, Inc.
