ITMTF Intertainment Media Inc (CE)

Ortsbo Announces Additional Global Customer Care Partnership Program

 

Toronto, Canada /
New York, New York - August 26, 2013 - Ortsbo, Inc.
(a subsidiary of Intertainment Media Inc. TSXV:INT / US:ITMTF / FRA:I4T)
announces that is has signed a strategic partnership and services agreement with
a private Telecommunications Consulting Group to work with Ortsbo to facilitate
sales of the Ortsbo Software as a Service (SaaS) language technology to major global
business process outsourcing firms, telecom companies and to call center and
communications technology providers.

 

The agreement,
which is for an initial period of two years with an option to mutually renew,
identifies a number of industry leading potential clients that already have an
existing relationship with the consulting group and provides potential, not
guaranteed business targets in the range of up to 20,000 installed ?seats?
using the Ortsbo technology. 

 

The partnership
also provides the right for the consulting group to invest up to $1 Million in
an approved future Ortsbo equity offering as determined by Intertainment Media.

 

This agreement
follows an announcement by Ortsbo with TELUS International last week and an
agreement signed earlier this year with StarTek Inc.

 

?Ortsbo continues
to establish itself as a global leader in enabling multi-lingual customer care
services via its cloud based, SaaS platform that connects easily and seamlessly
with existing Customer Care technology,? said
Ortsbo President & CEO, David Lucatch. ?Our goal is to quickly and
efficiently roll out Ortsbo to BPO?s, direct relationships, telecom companies
and technology providers.  This agreement
and the expertise of the team will allow us to accelerate our ongoing sales
programs.?

 

As the need to
globalize business practices continues, providing customer support, care and
communications across a wide range of languages can be costly and logistically
challenging. Today, there are many instances where companies cannot deliver service
and support in all of the languages represented by their customers in real-time
across its communication initiatives.

 

The Ortsbo
Global Customer Care platform makes it possible for a
company?s customer care and support services providers to establish web-based
customer care across languages cost efficiently and in real-time.  

 

As an example, a customer
service or support agent in on offshore location can now work in English,
conducting web-chats with customers in a multitude of languages. During a chat
session, agents can type in their native language with the customer receiving a
response in his or her own language. 
Conversely, the customer types in their native language with the agent receiving
the reply in his or her native or preferred language. Ortsbo?s proprietary and
patent pending technology tunes the language for the particular domain and
customer care context. As a result, the customer experience rivals the speed
and accuracy of staffing with multi-lingual agents. 

 

In the current
state of the market, companies typically pay a significant premium for
multi-lingual agents, require a minimum core team offering a language and
depend heavily on locally available language capabilities. With the Ortsbo Global Customer Care solution, geographical
availability, language training and other premiums are not required as a
customer care center simply enables the current agents without having to make
special staffing accommodations for each additional language. This represents
an order of magnitude value proposition for most customer care operations.  

 

Central to Ortsbo?s
sales and market leadership strategy is to partner with organizations that have
a significant presence in the global customer care arena.

 

About
Ortsbo Inc. (www.ortsbo.com)

Ortsbo enables real-time,
cross-language communication experiences. Delivered as a Cloud, Software as a
Service (SaaS) in combination with professional computing services, Ortsbo can
be embedded into high value communication processes and internet endpoints to
create dramatic value across more than 65 languages. Based on invention
and proprietary technology, Ortsbo creates unparalleled, high-fidelity
experiences.  Ortsbo is a portfolio
company subsidiary of Intertainment Media Inc.

About
Intertainment Media Inc.
(www.intertainmentmedia.com)

Intertainment is one of Canada?s
leading technology incubators and is focused on developing, nurturing and
investing in both North American and global technologies and companies that
provide technology solutions for brands and consumers alike.  Intertainment also owns and operates a number
of key properties including Ortsbo, Deal Frenzy, BlackBox Loyalty and Magnum,
with investments in leading edge technologies and social media platforms including
theaudience.com, CapThat.com, Poynt, Ad Taffy, itiBiti and Yappn.  For more information on Intertainment and its
properties, please visit www.intertainmentmedia.com.

Intertainment is headquartered in the Toronto, Canada region,
with offices in New York, Los Angeles and San Mateo, CA and is listed on the
TSX Venture Exchange under the symbol ?INT? (TSXV:INT) and in the US on the
OTCQX Market under the symbol ?ITMTF?. 
Intertainment is also traded in Europe on the Open Market (Regulated Unofficial
Market) of the Frankfurt Exchange through the XETRA trading platform under the
symbol ?I4T?.

CORPORATE
CONTACTS:

David Lucatch,
President & CEO

Ortsbo, Inc.

info@ortsbo.com

 

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forward-looking information. All statements included herein, other than
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This release
may contain forward looking statements within the meaning of the "safe
harbor" provisions of US laws. These statements are based on management's
current expectations and beliefs and are subject to a number of risks and
uncertainties that could cause actual results to differ materially from those
described in the forward looking statements. Intertainment Media Inc. does not
assume any obligation to update any forward looking information contained in
this news release.