EasyVista Appoints Nancy Louisnord as Chief Marketing Officer
01 Octobre 2020 - 5:00PM
Business Wire
Award-winning ITSM thought leader brings
industry experience to lead global marketing strategies
EasyVista Inc., a leading provider of enterprise service
management and self-help solutions, announced today that Nancy
Louisnord has joined the organization as Chief Marketing Officer.
Based in the U.S., Louisnord will lead the company’s global and
regional marketing programs and will guide the product marketing
strategy. She will also focus on further growth of the company’s
global presence and continued expansion of digital marketing
efforts.
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Nancy Louisnord, Chief Marketing Officer
(CMO) for EasyVista (Photo: Business Wire)
“Nancy has impressive experience in the ITSM software industry
and has established herself as a leader in the IT industry,” says
Sylvain Gauthier, Chief Executive Officer of EasyVista. “Her
expansive knowledge and experience leading global teams in
Enterprise Service Management, IT Service Management, ITIL, DevOps,
KCS, and several other frameworks will make her an asset in the
innovation of our products and marketing. We are delighted that she
has joined our team at a time when digital transformation is the
driving force for so many of our customers.”
Named a Top 25 Thought Leader in Technical Support and Service
Management by HDI, Louisnord brings her expertise in technologies
that shape the trajectory of the digital workplace, including ITSM,
ESM, self-service technology, AI technology, and intelligent
automation. Louisnord comes to EasyVista having published hundreds
of articles in leading industry publications and as an experienced
speaker for numerous ITSM events, conferences, and webinars.
Previously, Louisnord served in leadership roles with TOPdesk
USA and TOPdesk Belgium, Daffodil Consulting, and BMC Software. In
addition to her expansive experience in the B2B software industry,
she has a proven record of creating and executing digital marketing
strategies and improving the customer service experience.
“In recent months, companies have experienced major shake-ups
and digital transformation powered by enterprise service management
is more important now than ever,” says Louisnord. “I am thrilled to
join EasyVista and be part of the company’s vision to transform
ITSM and Self Help for the digital workplace of the future.”
Looking to the future, EasyVista will be announcing its Autumn
2020 release this month during EV Connect, a one-day virtual event
bringing customers, partners, and EV experts together to share
their experiences and insights. The Autumn 2020 release aims to
help customers deliver and support best-in class services in both
enterprise and customer service management environments.
To learn more about the team at EasyVista, visit
www.easyvista.com.
About EasyVista
EasyVista is a global software provider of intelligent service
automation solutions for enterprise service management and
self-help. Leveraging the power of ITSM, Self-Help, AI, and Micro
Apps to create customer-focused service experiences, EasyVista has
helped companies improve employee productivity, reduce operating
costs, and increase customer satisfaction. Today, EasyVista helps
over 1,500+ enterprises around the world to accelerate change,
empowering leaders to better serve their employees and customers
across financial services, healthcare, education, manufacturing and
other industries. Learn more at www.easyvista.com.
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Erika Troconis-Rodell
etroconis-rodell@easyvista.com