BMC Solves Insurance Issues - Analyst Blog
19 Septembre 2011 - 3:45PM
Zacks
BMC Software Inc.
(BMC) announced that China Pacific Insurance Co. (“CPIC”) recently
deployed its Business Service Management (BSM) platform. Financial
details of the deal were not disclosed.
The CPIC Group holds the second
largest position in property insurance and the third largest
position in life insurance in Mainland China. It provides
integrated insurance services, including life insurance, property
insurance and reinsurance, through its subsidiaries.
The Group updated its existing
information technology (IT) monitoring system with BMC Software’s
ProactiveNet Performance Management solution. The system upgrade
has enabled CPIC to quickly foresee problems and gauge business
priority to reduce error resolution time and free the IT team of
its constant fire-fighting activities through forewarnings.
This is not the first time that the
BSM platform has been deployed by CPIC Group. In 2008, the Group
first deployed the solutions to match its IT requirements with
business needs. The latest agreement further strengthens business
ties between the two.
Earlier this week, BMC Software
secured a contract from NEC BIGLOBE of the NEC Group. Under this
contract, NEC BIGLOBE will deploy BMC’s Remedy IT Service
Management (ITSM) solutions to improve its incident handling
efficiency by 30.0%.
The Remedy ITSM Suite, an integral
part of the BSM portfolio, automates handling of incidents, leading
to streamlined processes that ensure customer satisfaction.
BMC Software’s continuous deal wins
keeps us positive on the stock. The company also reported decent
first quarter results and provided a positive outlook for fiscal
2012. Acquisitions have expanded BMC’s product portfolio, helping
in the creation of enhanced solutions.
Growth prospects in most of its
business segments, a strong position in the government vertical and
robust cash generation abilities are other positives. However, we
are a tad apprehensive about the growing competition from big
players such as International Business Machines
Corp. (IBM), Hewlett-Packard Company
(HPQ), EMC Corp. (EMC) and CA
Inc. (CA), which bundle hardware and software
offerings.
BMC currently holds a Zacks #3
Rank, which implies a short-term Hold rating.
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