ISLANDIA, N.Y., Nov. 1, 2011 /PRNewswire/ -- CA Technologies
(NASDAQ: CA) today announced that Integra Telecom, a leading
provider of enterprise-grade networking, communications and cloud
solutions to more than 100,000 business and carrier customers in 11
Western states, is using CA Infrastructure Management to assure the
availability and performance of its service delivery infrastructure
and the traffic it supports.
Integra owns and operates a nationally acclaimed, best-in-class
fiber-optic network consisting of a 5,000-mile high-speed long haul
fiber network and a 3,000-mile metropolitan access network,
including nearly 1,700 fiber-fed buildings. The company is
continually leveraging this extensive network to expand its product
portfolio; it recently launched Ethernet Services and a Cloud
Firewall Service. CA Infrastructure Management allows Integra to
maintain its high customer loyalty and satisfaction ratings by
enhancing its ability to measure and report on network performance
and control potential service-impacting incidents across its
infrastructure, end-to-end.
"Businesses rate reliability as the most important factor in
choosing a voice and data communications provider," said
Jay Allen, engineering director,
Integra Telecom. "We chose CA Technologies to help ensure the
delivery of clear, fast and dependable hosted and cloud services.
With the implementation jointly performed by CA Services and our
own team, we now have a cost-effective service assurance solution
that improves our efficiency and delivers better quality and more
reliable service to our customers."
The integration of CA Spectrum® and CA eHealth®, key components
of CA Infrastructure Management, provides Integra with 24x7
infrastructure monitoring; automated alerts to potential
performance problems; and automated, model-based root cause
analysis. The Service Assurance solutions from CA Technologies also
provide custom historical and real-time reporting for specific
customer sets that help Integra maintain high quality service
levels.
"Integra engaged CA Services to design, install and configure CA
Infrastructure Management and provide a fast, efficient path toward
time-to-value," said Matt Strazza,
general manager, CA Services, CA Technologies. "Our project team
collaborated with the Integra team to deliver a solution that
replaces a more expensive platform and creates savings for Integra.
The solution also supports the growth of Integra's network and
ultimately its business."
Integra soon plans to implement CA NetQoS ReporterAnalyzer™ in
its Network Operations Center for real-time visibility and
historical analysis of bandwidth usage. This will enable Integra to
provide the tools their customers need to make cost-effective
decisions for optimizing and improving network service
delivery.
"We are pleased that Integra recognized the business value of
our solutions," said Mike Sargent,
general manager, Service Assurance, CA Technologies. "Our solutions
are easy to install and maintain and provide a sophisticated level
of performance management that enables Integra to realize
significant initial and long-term savings, while providing
customers with better quality services."
Jeff Willard, network operations
manager, Integra, will discuss the company's use of CA
Infrastructure Management during his CA World (Nov. 13 – 16, Las
Vegas) presentation "CA Service Assurance Suite Manages
Integra's Large Service Provider Network."
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About CA Technologies
CA Technologies (NASDAQ: CA) is an IT management software and
solutions company with expertise across all IT environments – from
mainframe and distributed, to virtual and cloud. CA Technologies
manages and secures IT environments and enables customers to
deliver more flexible IT services. CA Technologies innovative
products and services provide the insight and control essential for
IT organizations to power business agility. The majority of the
Global Fortune 500 relies on CA Technologies to manage evolving IT
ecosystems. For additional information, visit CA Technologies at
www.ca.com.
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SOURCE CA Technologies