CA Technologies 2013 VIP Customer Awards Honor Success and Innovation
22 Avril 2013 - 10:00PM
Business Wire
CA WORLD – CA Technologies (NASDAQ: CA) announced its 2013 VIP
Customer Awards at its CA World user conference, recognizing
customers that have achieved outstanding success by using the
company’s solutions in innovative ways.
The awards recognize outstanding customer achievements in the
following categories:
The Vision Award–recognizes success in developing and
moving toward management excellence and demonstrating a clear
vision about how this effort supports overall success of the
enterprise.
The Impact Award–recognizes results from improved
management, especially in terms of productivity, financial
benefits, quality improvements or customer satisfaction.
The Progress Award–recognizes implementation success or
process improvements. Initiatives in this category, even if not
complete, demonstrate excellent planning or communications and
project success.
“Our customers are using CA Technologies solutions to become
more efficient while accelerating innovation, transforming their
infrastructure and securing data and identities,” said John
Michelsen, CTO, CA Technologies. “We are pleased to recognize
customers that have demonstrated innovative use of technology and
have achieved outstanding success with their IT
implementations.”
The awards are presented in six technology areas: Agile Cloud
and Automation, Mainframe, Security, Service Assurance, Service and
Portfolio Management, and Service Virtualization.
Agile Cloud and Automation
- Vision –Unum for leveraging CA
Technologies data center automation solutions to help redefine and
innovate IT and business service delivery. Unum’s Distributed
Infrastructure Team’s unique approach of redefining its role in the
organization is allowing them to regain a sustainable footing and
increase their relevance to the business.
- Impact – Raymond James for their
private cloud solution, based on CA Automation Suite for Clouds,
which has reduced application and server provisioning cycles from
nearly 3 days to under 60 minutes, resulting in faster time to
market and increased client satisfaction.
Mainframe
- Vision – Unipol Gruppo
Finanziario S.p.A., among the leading insurance groups in the
Italian market, for delivering a new generation of applications to
support a new business model and improving customer experience
through optimal application and infrastructure monitoring.
- Impact – First Data Corporation
for its software rationalization and global mainframe consolidation
initiative that offset millions of dollars in operating expenses,
while streamlining the administration and delivery of mainframe
capabilities, and maintaining user productivity and
satisfaction.
- Progress –Blue Data Hill
Services for its use of the CA Mainframe Software Rationalization
Program to standardize software on its mainframe platforms in
supporting their customers, in areas of system monitoring,
automated operations, tape and DASD management, and testing.
Security
- Vision – Shell for choosing CA
CloudMinder™ to securely allow employees and consumers to access
partner and cloud applications.
- Impact – Walt Disney Company for
executing on a highly ambitious privileged user access management
program in 6 months. The project demonstrated thought leadership,
effective management and a single minded goal to bring least
privileged access across the enterprise.
- Progress – Comcast for
implementing CA IdentityMinder™ and CA GovernanceMinder to become
their identity management and access governance foundation across
all major Comcast systems.
Service Assurance
- Vision –Intermountain Healthcare
for maintaining a high quality of service during a major IT
transformation initiative. CA Technologies Service Assurance
solutions provide the visibility and control needed to support 22
hospitals and more than a hundred facilities with 32,000
employees.
- Impact – OppenheimerFunds for
implementing multiple CA solutions simultaneously to automate its
customer monitoring systems, resulting in a 60 percent reduction in
mean time to respond within 60 days and saving more than 100 man
hours per month of operator time in its data center.
- Progress – Sicredi for
implementing a centralized operations center and management
strategy to replace silo solutions supporting 119 credit
unions in 10 states and 881 municipalities in Brazil. Sicredi was
able to reduce root cause analysis and MTTR of service issues by up
to 55 percent and 42 percent resulting in reduced cost and higher
customer satisfaction.
Service and Portfolio Management
- Vision – ANZ for the
implementation of their Service Management Uplift program which
delivered a single, global Service Management Solution to 10,000
active technology users in 32 countries. ANZ’s IT Service
Management solution is exceptional in being a true end-to-end
solution based on a business services view that has multiple
products integrated in a unique configuration.
- Impact – Qantas for its
implementation of CA Clarity™ PPM On Demand to show the value of IT
project portfolio management to business outcomes and better
demonstrate how IT is providing real value to the business.
Service Virtualization
- Progress –DIRECTV for being a
pioneer in service virtualization practices and technology. DIRECTV
has taken the mantra of “virtualize everything” to heart across its
enterprise – from simulating high-volume messaging between
engineering and programming groups to rolling out virtual test data
and virtual training environments using CA LISA® Service
Virtualization.
About CA Technologies
CA Technologies (NASDAQ: CA) provides IT management solutions
that help customers manage and secure complex IT environments to
support agile business services. Organizations leverage CA
Technologies software and SaaS solutions to accelerate innovation,
transform infrastructure and secure data and identities, from the
data center to the cloud. Learn more about CA Technologies at
www.ca.com.
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Legal Notices
Copyright © 2013 CA. All Rights Reserved. One CA Plaza,
Islandia, N.Y. 11749. All other trademarks, trade names, service
marks, and logos referenced herein belong to their respective
companies. Some information and results identified above are based
upon the speaker’s experiences with the referenced software product
in a variety of environments, which may include production and
nonproduction environments. Past performance of the software
products in such environments is not necessarily indicative of the
future performance of such software products in identical, similar
or different environments.
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