Empowered Uses CA Technologies Converged Infrastructure Management Solution to Help Deliver Reliable Business Services
10 Juin 2013 - 3:00PM
Business Wire
CA Technologies (NASDAQ: CA) today announced that Empowered, a
specialized systems integrator that designs, deploys and manages
technical solutions for networks, labs and data centers, is using
CA Infrastructure Management (CA IM) 2.0 to help customers deliver
highly reliable services that provide a superior end-user
experience.
“Increasing data volumes and new initiatives around mobility,
bring-your-own-device and IP voice/video for collaboration are
putting greater strain on IT organizations’ systems and networks.
To help our clients maximize their service availability and
performance, we were in need of a more advanced and complete
infrastructure monitoring solution,” said Stephen Galbraith,
executive vice president, Engineering and Technical Services,
Empowered. “As a long-term CA Technologies partner, we provided
input and feedback on CA IM 2.0 as it was developed and implemented
it upon its release last fall. From day one, we were ready to help
our clients take advantage of its innovative capabilities.”
CA IM 2.0, the cornerstone of CA Technologies converged
infrastructure management solution, comprises CA Performance
Management, CA Spectrum® and CA Network Flow Analysis to provide
unified visibility and control over performance, availability, and
traffic composition via a single interface. Because CA IM 2.0 has a
small footprint and a low total cost of ownership, the solution
helps Empowered manage its clients’ IT infrastructures more
efficiently. In addition to lower IT-based business service
delivery costs, CA IM 2.0 helps Empowered and its clients to:
- Monitor, manage and adapt to new
technologies more effectively;
- Manage system and network
availability;
- Manage performance to meet service
level agreements; and
- Enhance capacity and investment
planning.
“CA IM 2.0’s simple user interface is very popular with our
engineers and clients. It provides comprehensive visibility
out-the-box, or can be customized to show specific data from
hundreds of thousands of devices to meet client needs,” added
Galbraith.
From the CA IM 2.0 dashboard, Empowered engineers are
proactively alerted to potential service-impacting issues and can
quickly drill down to identify the root cause before customers’
businesses are affected. Faster and more proactive triage means
that Empowered can reduce mean time to resolution (MTTR), which
translates to more reliable services.
“Infrastructure availability and performance are more important
than ever for IT organizations,” said Mike Sargent, general
manager, Service Assurance, CA Technologies. “They are operating in
increasingly competitive environments where application or service
outages are not acceptable and can result in significant lost
revenues, customer turnover and brand damage. In today’s social
media-enabled world, delivering a great customer experience is
critical, and the stakes are huge. CA IM 2.0 helps Empowered manage
the largest, most demanding IT environments, maximizing service
levels for their customers while minimizing the operational costs
of delivering those services.”
About CA Technologies
CA Technologies (NASDAQ: CA) provides IT management solutions
that help customers manage and secure complex IT environments to
support agile business services. Organizations leverage CA
Technologies software and SaaS solutions to accelerate innovation,
transform infrastructure and secure data and identities, from the
data center to the cloud. Learn more about CA Technologies at
www.ca.com.
Follow CA Technologies
- Twitter
- Social Media Page
- Press Releases
Legal Notices
Copyright © 2013 CA. All Rights Reserved. One CA Plaza,
Islandia, N.Y. 11749. All other trademarks, trade names, service
marks, and logos referenced herein belong to their respective
companies.
Xtrackers California Mun... (NASDAQ:CA)
Graphique Historique de l'Action
De Juin 2024 à Juil 2024
Xtrackers California Mun... (NASDAQ:CA)
Graphique Historique de l'Action
De Juil 2023 à Juil 2024