Conduent Recognized as a Leader in 2024 NelsonHall Report on Multi-Process HR Transformation Services
31 Mai 2024 - 2:43PM
Business Wire
Conduent Incorporated (Nasdaq: CNDT), a global technology-led
business solutions and services company, today announced that
NelsonHall, a global analyst firm, has named the company a market
leader in the 2024 NelsonHall Evaluation and Assessment Tool (NEAT)
for Multi-Process HR Transformation Services for Large Enterprises.
This year’s NelsonHall NEAT evaluates participants across a range
of criteria and business situations in specific areas of
capability, company focus, and geographic coverage.
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Conduent Recognized as a Leader in 2024
NelsonHall Report on Multi-Process HR Transformation Services
(Graphic: Business Wire)
“Conduent has proven capabilities and well-established HR
operational expertise in the Large Enterprise market segment, where
80% of its business supports organizations with over 15,000
employees,” said Liz Rennie, HR Technology and Services Research
Director at NelsonHall. “It delivers digital transformations with
AI, automation, optimization, engagement, and accuracy, and brings
ongoing operational refinements in areas such as employee
experience and omni-channel digital solutions. Conduent’s
partnership approach and delivery expertise are well-suited to
supporting the transformation of complex and large
organizations.”
For Large Enterprise Focus, this year’s NEAT report recognizes
Conduent for:
- The breadth of its Human Capital Solutions, including HR
administration, global payroll data management services, benefits
administration, and learning services;
- Ability to drive global processes and support products such as
HRO-in-a-Box, with more than 120 globally configurable and
digitally enabled processes spanning the HR lifecycle (from
recruitment to retirement);
- Investment in front-end proprietary technology with a design
approach that uses personas to drive personalization. Proprietary
applications include Life@Work Connect, chat automation and
real-time dashboards with program analytics and service
levels;
- Capability to serve clients on leading Cloud HCM platforms,
including Oracle Cloud, SAP SuccessFactors, and Workday; and
- CX approach to employee experience supported by an
employee-centric delivery model.
“As NelsonHall noted, Conduent remains committed to providing
our HR clients with solutions that are grounded in leading digital
HR technology so that HR functions can perform better, while also
increasing employee engagement and satisfaction,” said Jeff Weiner,
Vice President and General Manager of Human Capital Solutions at
Conduent. “NelsonHall’s recognition is a great affirmation that the
work and investments we are putting into our offerings and
delivering to our clients is positively impacting the employee’s
experience and is a differentiator when HR teams need to select a
partner.”
NelsonHall defines leaders as providers that exhibit a high
capability relative to their peers to deliver both immediate
benefit and future client requirements. In addition to Large
Enterprise Focus, Conduent was also a “Leader” in Overall,
Efficiency Focus, Europe Focus, Multi-Country Focus and North
America Focus in this year’s NelsonHall NEAT Report. Earlier this
year NelsonHall named Conduent a leader in HR Benefits
Administration.
To read the custom report of Conduent’s evaluation in the 2024
NelsonHall NEAT Report, visit
https://insights.conduent.com/reports/mphr-transformation-neat-report.
About NelsonHall
NelsonHall is the leading global analyst firm dedicated to
helping organizations understand the 'art of the possible' in
digital operations transformation. With analysts in the U.S., U.K.,
Continental Europe, and Asia, NelsonHall provides buy-side
organizations with detailed, critical information on markets and
vendors (including NEAT assessments) that helps them make fast and
highly informed sourcing decisions. And for vendors, NelsonHall
provides deep knowledge of market dynamics and user requirements to
help them hone their go-to-market strategies. NelsonHall’s analysis
is based on rigorous, all-original research, and is widely
respected for the quality and depth of its insight.
About Conduent
Conduent delivers digital business solutions and services
spanning the commercial, government and transportation spectrum –
creating valuable outcomes for its clients and the millions of
people who count on them. The Company leverages cloud computing,
artificial intelligence, machine learning, automation and advanced
analytics to deliver mission-critical solutions. Through a
dedicated global team of approximately 59,000 associates, process
expertise and advanced technologies, Conduent’s solutions and
services digitally transform its clients’ operations to enhance
customer experiences, improve performance, increase efficiencies
and reduce costs. Conduent adds momentum to its clients’ missions
in many ways including disbursing approximately $100 billion in
government payments annually, enabling 2.3 billion customer service
interactions annually, empowering millions of employees through HR
services every year and processing nearly 13 million tolling
transactions every day. Learn more at www.conduent.com.
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Trademarks Conduent is a trademark of Conduent
Incorporated in the United States and/or other countries. Other
names may be trademarks of their respective owners.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240531397630/en/
Media: Lisa Patterson, Conduent, +1-816-305-4421,
lisa.patterson@conduent.com
Investor Relations: Giles Goodburn, Conduent,
+1-203-216-3546, ir@conduent.com
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