PARAMUS, N.J., April 8, 2015 /PRNewswire/ -- NICE
Systems (NASDAQ: NICE) is helping organizations engage
employees to create perfect customer experiences. During an
upcoming webinar series beginning April
16th, NICE experts, partners, and customers will
demonstrate how companies can empower employees with the
appropriate information and tools to optimize their performance and
positively impact their interactions with customers at every step
of the interaction.
"Your agents are one of the key ingredients to creating perfect
customer experiences," said Omri
Hayner, General Manager, NICE Workforce Optimization line of
business. "By understanding how to implement a successful employee
engagement program, companies will gain valuable insights into how
to improve customer service, boost loyalty, and increase
revenues."
The webinars will center on Workforce Management, Interaction
Analytics, Back Office Optimization and Performance Management.
For more information and to register, click
here, or visit
http://info.nice.com/Q2_Webinar-Series-Announcement_PR.html
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April
16
|
RDI Unlocks the
Secret to Better Scheduling
|
Amy Hill,
RDI
|
|
April
23
|
Creating Perfect
Experiences by Combining Speech and Desktop Analytics
|
Jason Gingell,
NICE
|
|
April
30
|
Marathon Partners
Demystifies Process Improvements for Employees
Performance
|
Sean Tyler, Marathon
Partners Consulting
|
|
May
7
|
Waste Management
Coaches Employees to Deliver the Perfect Customer
Experience
|
Robert Davila, Waste
Management
|
|
May
14
|
The Future of WFM
Making Perfect Customer Experiences: To the Cloud and
Beyond
|
Tracey Huff and Jason
Early, NICE
|
|
May
21
|
Money Management
International Converts Callers into Clients with NICE
Analytics
|
Nicholas Nardi, Money
Management International
|
|
May
28
|
Panel discussion:
Engage Employees with Gamification
|
Home Shopping
Network, Erika Blaney, Bunchball, and Jade Kahn, NICE
|
|
June
11
|
Back Office
Challenges and Best Practices for Insurance Claims
|
David Taliancich,
NICE
|
|
June
18
|
Transform Customer
Complaints into Competitive Advantage
|
Ketan Parekh, Price
Waterhouse Coopers
|
About NICE Systems
NICE Systems (NASDAQ: NICE) is the
worldwide leading provider of software solutions that enable
organizations to take the next best action in order to improve
customer experience and business results, ensure compliance, fight
financial crime, and safeguard people and assets. NICE's solutions
empower organizations to capture, analyze, and apply, in real time,
insights from both structured and unstructured Big Data. This data
comes from multiple sources, including phone calls, mobile apps,
emails, chat, social media, video, and transactions. NICE solutions
are used by over 25,000 organizations in more than 150 countries,
including over 80 of the Fortune 100 companies. www.nice.com.
Corporate Media Contact
Erik
Snider, +1 877 245 7448, erik.snider@nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Systems. All other marks are
trademarks of their respective owners. For a full list of NICE
Systems' marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press
release contains forward-looking statements as that term is defined
in the Private Securities Litigation Reform Act of 1995. Such
forward-looking statements, including the statements by Mr. Hayner,
are based on the current beliefs, expectations and assumptions of
the management of NICE-Systems Ltd. (the Company). In some cases,
such forward-looking statements can be identified by terms such as
believe, expect, may, will, intend, project, plan, estimate or
similar words. Forward-looking statements are subject to a number
of risks and uncertainties that could cause the actual results or
performance of the Company to differ materially from those
described herein, including but not limited to the impact of the
global economic environment on the Company's customer base
(particularly financial services firms) potentially impacting our
business and financial condition; competition; changes in
technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new
technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products,
technologies and personnel; loss of market share; an inability to
maintain certain marketing and distribution arrangements; and the
effect of newly enacted or modified laws, regulation or standards
on the Company and our products. For a more detailed description of
the risk factors and uncertainties affecting the company, refer to
the Company's reports filed from time to time with the Securities
and Exchange Commission, including the Company's Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
To view the original version on PR Newswire,
visit:http://www.prnewswire.com/news-releases/ready-to-boost-employee-engagement-join-nices-upcoming-webinar-series-and-learn-how-to-leverage-your-employee-program-to-create-perfect-customer-experiences-300062646.html
SOURCE NICE Systems