PARAMUS, New Jersey,
October 7, 2015 /PRNewswire/ --
NICE Systems (NASDAQ:
NICE) is hosting a global webinar series focused on creating
perfect experiences in real time. Throughout the sessions, industry
analysts, NICE experts and a client will discuss how organizations
can create perfect experiences by arming agents with "in the
moment" capabilities to understand and address customer needs.
Sessions will focus on NICE's real-time solutions, Interaction
Analytics, Voice of the Customer and Back Office suite. By applying
these real-time technologies, brands can deliver relevant and
immediate service that leads to stronger relationships with their
customers.
Specific topics to be covered include:
- How to manage customer complaints in real-time and leverage
customer interaction analytics tools to differentiate your service
from your competitors
- The use of Voice of the Customer feedback and Journey Mapping
to understand customer attitudes at various points of engagement
and continually reduce customer effort
- How the combination of voice recognition technology and
real-time processing can help you deliver a faster, more
secure method of customer authentication and fraud prevention
- The use of Real-Time Activity Monitoring to identify
inefficiencies and productivity gaps and drive corrective
action
For more information and to register for the webinar series in
your region:
North America
EMEA
APAC
About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of
software solutions that enable organizations to take the next best
action in order to improve customer experience and business
results, ensure compliance, fight financial crime, and safeguard
people and assets. NICE's solutions empower organizations to
capture, analyze, and apply, in real time, insights from both
structured and unstructured Big Data. This data comes from multiple
sources, including phone calls, mobile apps, emails, chat, social
media, video, and transactions. NICE solutions are used by over
25,000 organizations in more than 150 countries, including over 80
of the Fortune 100 companies. http://www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Systems. All other marks are
trademarks of their respective owners. For a full list of NICE
Systems' marks, please see:
http://www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as
that term is defined in the Private Securities Litigation Reform
Act of 1995. Such forward-looking statements are based on the
current expectations of the management of NICE-Systems Ltd. (the
Company) only, and are subject to a number of risks and
uncertainties that could cause the actual results or performance of
the Company to differ materially from those described herein,
including but not limited to the impact of the global economic
environment on the Company's customer base
(particularly financial services firms) and the resulting
uncertainties; changes in technology and market requirements;
decline in demand for the Company's products; inability to
timely develop and introduce new technologies, products and
applications; difficulties or delays in absorbing and integrating
acquired operations, products, technologies and personnel; loss of
market share; pressure on pricing resulting from competition; and
inability to maintain certain marketing and distribution
arrangements. For a more detailed description of the risk factors
and uncertainties affecting the company, refer to the Company's
reports filed from time to time with the Securities and Exchange
Commission, including the Company's Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
Corporate Media Contact
Erik Snider, +1-877-245-7448,
erik.snider@nice.com
Investors
Marty Cohen, +1-212-574-3635,
ir@nice.com, ET
Yisca Erez, +972-9-775-3798, ir@nice.com, CET
SOURCE NICE Systems