Top Analyst Firm Confirms: NICE a Leader in Biometric Authentication and Fraud Detection Market
16 Octobre 2017 - 1:00PM
Business Wire
NICE’s unique features in real-time
multichannel authentication and fraud mitigation tools improve
customer experience, enrollment rates and biometrics ROI
NICE (Nasdaq:NICE) today announced that it has been
recognized by Opus Research as one of the top tier vendors in both
authentication and fraud detection using voice biometrics. The
company was noted for the breadth of its contact center solutions
and the depth of its integration capabilities, as well as a
consistently strong execution of its strategic vision.
NICE stood out among a total of 19 companies evaluated in Opus
Research’s 2017 Voice Biometrics Intelliview report. Its fraud
prevention solutions were recognized for their robustness, such as
integration with rules-based analytics tools assessing massive
amounts of data and metadata.
NICE was also lauded for its success “in building an impressive
roster of corporate customers and a correspondingly large… database
of voiceprints,” and the range of NICE Real Time Authentication
solutions incorporating voice biometrics, including passive
enrollment, was noted as among the broadest available.
Opus Research further placed NICE among the top of its field for
meeting service level agreements and commitments, as well as its
deep integration capabilities, strong business relationships, and a
proven ability to execute its strategy and vision.
Ravin Sanjith, Program Director for Intelligent
Authentication at Opus Research:“In recent years, dramatic
changes have taken place in both technology capabilities and market
dynamics for voice biometrics solution providers. NICE’s leadership
in the voice biometrics market reflects the company’s success in
building an impressive roster of corporate customers and a
correspondingly large database of voice prints. NICE has been a
pioneer in the market, delivering on a range of unique, fully
integrated voice biometrics, analytics and fraud solutions,
streamlining all authentication-related processes in one product;
with the latest innovation being first to market with passive
enrollment for self-service channels.”
Miki Migdal, President of the NICE Enterprise Product
group:“NICE is proud to be an industry leader in voice
biometrics, which includes rapid and transparent multi-channel
authentication using a single voiceprint across channels, and a
unique historical passive enrollment solution, neither of which
requires complex integrations or prolonged implementation
processes. For our contact center clients, the result is a
reinvention of customer experience, with unprecedented enrollment
rates and improved satisfaction, as well as cost savings from day
one and a quicker ROI.”
About the Opus Research reportThe Voice Biometrics
Intelliview report, subtitled “Solutions to Optichannel
Challenges”, provides enterprise executives competitive context for
19 firms offering authentication solutions that include voice
biometrics. The report is part of Opus Research’s mission to
provide critical insight and analysis of enterprise implementations
of software and services that support multimodal customer care and
enterprise mobility strategies.
About NICENICE (Nasdaq:NICE) is the worldwide leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking StatementsThis press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Migdal, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the Company). In some cases, such forward-looking
statements can be identified by terms such as believe, expect, may,
will, intend, project, plan, estimate or similar words.
Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of
the Company to differ materially from those described herein,
including but not limited to the impact of the global economic
environment on the Company’s customer base (particularly financial
services firms) potentially impacting our business and financial
condition; competition; changes in technology and market
requirements; decline in demand for the Company's products;
inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and
integrating acquired operations, products, technologies and
personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; and the effect of newly
enacted or modified laws, regulation or standards on the Company
and our products. For a more detailed description of the risk
factors and uncertainties affecting the company, refer to the
Company's reports filed from time to time with the Securities and
Exchange Commission, including the Company’s Annual Report on Form
20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: http://www.businesswire.com/news/home/20171016005533/en/
NICECorporate Media ContactIlana Hart,
+972-9-775-3818,ilana.hart@nice.comInvestorsMarty Cohen, +1
551 256 5354, ETir@nice.comorYisca Erez +972 9 775 3798,
CETir@nice.com
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