The NICE ‘Adapt Before You Have To’ Roadshow to Visit Six Cities Across the US
16 Janvier 2018 - 1:00PM
Business Wire
Leaders in the field to discuss adaptive
workforce engagement and management practices that optimize
customer experience and enterprise effectiveness
NICE (Nasdaq: NICE) today announced its upcoming “Adapt
Before You Have To” roadshow, bringing the latest in practical
guidance and thought leadership on workforce management and
employee engagement to six US cities from 20 February to 8 March
2018.
The series of interactive sessions focuses on adapting workforce
engagement and management practices to meet changing customer needs
and defined business goals. The roadshow speakers highlight
practical results that include exceptional ýcustomer experience,
improved employee retention and seamless process effectiveness.
The NICE “Adapt Before You Have To” roadshow features Pamela
Jett, an accomplished communications and employee ýengagement
consultant and published author. She describes her ýfirst-hand
experiences of how organizations using NICE Adaptive ýWorkforce
Optimization (AWFO) and NICE Employee Engagement Management (EEM)
have been able to effectively adapt to market changes and customer
expectations.
Pamela Jett, who has spent over two decades studying the impact
of communication ýon employee engagement and workforce
optimization, is trusted by major ýbrands and managers around the
globe to provide insight into keeping engagement high and turnover
low. ýWith an emphasis on practical application, her “words matter”
approach ýgives leaders tools they can use immediately to build
relationships and empower ýthose around them.
In addition, “Adapt Before You Have To” includes NICE Product
Marketing Manager Yohai West discussing the advantages of
personalizing workforce management using NICE AWFO. In a session
entitled “MAP Your Workforce to Provide Frictionless Customer
Experience”, he will demonstrate how adaptive analytics ensures
employees remain skilled, motivated and knowledgeable, so that
customers consistently enjoy positive experiences.
The program also comprises a session entitled “How to Keep
Employee Retention Up and Churn Down”, in which NICE Senior Product
Marketing Manager Paul Chance explains how to leverage the
intuitive behaviors of employees in their everyday digital
interactions to increase engagement. This includes providing
greater independence in setting shifts, using familiar interactive
tools such as mobile apps, and more, all of which enable companies
to regularly exceed employee and customer expectations.
The NICE “Adapt Before You Have To” roadshow will take place at
the following locations and times:
- Detroit, Michigan, on February 20th,
from 8:30am to 2:00pm
- Salt Lake City, Utah, on February 21st,
from 8:30am to 12:00pm
- Columbus, Ohio, on February 22nd, from
8:30am to 2:00pm
- Tampa, Florida, on March 6th, from
8:30am to 12:00pm
- Atlanta, Georgia, on March 7th, from
8:30am to 12:00pm
- Boston, Massachusetts, on March 8th,
from 8:30am to 12:00pm
NICE has made admission to the roadshow program free of charge.
However, advanced registration is required as seats are limited.
The full “Adapt Before You Have To” detailed agenda, locations and
registration form can be accessed here:
http://info.nice.com/Q1MultiCityRoadshow_Registration.html.
About NICE
NICE (Nasdaq:NICE) is the worldwide leading provider of both
cloud and on-premises enterprise software solutions that empower
organizations to make smarter decisions based on advanced analytics
of structured and unstructured data. NICE helps organizations of
all sizes deliver better customer service, ensure compliance,
combat fraud and safeguard citizens. Over 25,000 organizations in
more than 150 countries, including over 85 of the Fortune 100
companies, are using NICE solutions. www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that
term is defined in the Private Securities Litigation Reform Act of
1995. In some cases, such forward-looking statements can be
identified by terms such as believe, expect, may, will, intend,
project, plan, estimate or similar words. Forward-looking
statements are subject to a number of risks and uncertainties that
could cause the actual results or performance of the Company to
differ materially from those described herein, including but not
limited to the impact of the global economic environment on the
Company’s customer base (particularly financial services firms)
potentially impacting our business and financial condition;
competition; changes in technology and market requirements; decline
in demand for the Company's products; inability to timely develop
and introduce new technologies, products and applications;
difficulties or delays in absorbing and integrating acquired
operations, products, technologies and personnel; loss of market
share; an inability to maintain certain marketing and distribution
arrangements; and the effect of newly enacted or modified laws,
regulation or standards on the Company and our products. For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the Securities and Exchange Commission, including
the Company’s Annual Report on Form 20-F. The forward-looking
statements contained in this press release are made as of the date
of this press release, and the Company undertakes no obligation to
update or revise them, except as required by law.
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version on businesswire.com: http://www.businesswire.com/news/home/20180116005674/en/
NICECorporate MediaChristopher Irwin-Dudek,
201-561-4442chris.irwin-dudek@nice.comorInvestorsMarty
Cohen, +1 551-256-5354 (ET)ir@nice.comorYisca Erez, +972 9 775 3798
(CET)ir@nice.com
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