NICE Robotic Automation Unveils Innovative AI Based Automation Finder to Lead Enterprises Towards Successful RPA Deployments
06 Juin 2018 - 12:30PM
Business Wire
The new NICE Automation Finder accurately
identifies process automation opportunities in order to maximize
ROI and operational efficiencies
NICE (Nasdaq: NICE) today announced the launch of NICE
Automation Finder, an Artificial Intelligence (AI) based, out of
the box solution, making it quick, easy and cost effective for
enterprises to pinpoint processes that can be automated for optimal
return on investment (ROI) and efficiency. NICE’s desktop analytics
technology, which has been successfully utilized across a wide
range of enterprises and industry sectors for over 15 years, forms
the basis for this innovative new approach to business process
identification and selection.
The method for identifying processes ripe for either robotic or
desktop automation, is one most organizations find highly
challenging. Despite being key to the success of any automation
project, the analysis and selection of process candidates for
automation is commonly tackled manually, based on human hunches and
local optimizations, rather than actual data. This method is time
consuming and often fails to yield the best automation candidates,
therefore increasing the risk factor and jeopardizing the success
of any automation deployment.
The NICE Automation Finder adopts a more comprehensive and
scientifically driven approach to business process analysis and
selection, alleviating the challenges and costs involved. The
solution collects and analyzes data from employee desktop activity,
thereby focusing on relevant processes and tasks performed by
employees on a daily basis. The data is then ingested into an AI
based algorithm that identifies repetitive patterns of employee
actions and behavior, and finally recommends precise process paths
or workflows that have the best potential for automation and
attainment of ROI.
Uniquely, the NICE Automation Finder creates a cycle of
continuous business process optimization and operational success.
By accurately and efficiently identifying process candidates,
designing the automation and then deploying it, the solution
stimulates a seamless cycle of continuous value delivery, all
stemming from automated and accurate business process selection. As
a result, the solution saves organizations time and increases the
chances of achieving goals that the automated processes set out to
attain, driving up efficiency and maximizing ROI.
Miki Migdal, President of the NICE Enterprise Product
Group said “As NICE RPA continues its journey towards bringing
more innovative robotic automation solutions infused with cognitive
intelligence to the market – NICE Automation Finder will benefit
the industry as a whole by increasing the likelihood of successful
process automation deployments. This is an essential contribution
to a growing market and provides valuable support to our customers
to attain greater project success”.
About NICENICE (Nasdaq: NICE) is the world’s leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking StatementsThis press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Migdal, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the Company). In some cases, such forward-looking
statements can be identified by terms such as believe, expect, may,
will, intend, project, plan, estimate or similar words.
Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of
the Company to differ materially from those described herein,
including but not limited to the impact of the global economic
environment on the Company’s customer base (particularly financial
services firms) potentially impacting our business and financial
condition; competition; changes in technology and market
requirements; decline in demand for the Company's products;
inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and
integrating acquired operations, products, technologies and
personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; and the effect of newly
enacted or modified laws, regulation or standards on the Company
and our products. For a more detailed description of the risk
factors and uncertainties affecting the company, refer to the
Company's reports filed from time to time with the Securities and
Exchange Commission, including the Company’s Annual Report on Form
20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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NICECorporate Media ContactChristopher
Irwin-Dudek,
201-561-4442chris.irwin-dudek@nice.comorInvestorsMarty
Cohen, +1 551 256 5354, ETir@nice.com,orYisca Erez +972 9 775 3798,
CETir@nice.com
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