Impressive line-up of winners chosen from
record number of nominations submitted to NICE awards program for
emergency communications centers
NICE (Nasdaq: NICE) recognized the recipients of its 2019
PSAPs’ Finest Awards in a special ceremony held at the APCO 2019
Annual Conference & Expo in Baltimore, Maryland. Highlighting
the winners’ outstanding contributions and dedication to public
safety communications, the PSAPs’ Finest awards is a long-standing
recognition program sponsored by NICE. Awards are presented
annually to winners in seven categories: Director, Line Supervisor,
Technician, Trainer, Telecommunicator, Innovator and PSAP of the
Year.
Over the last fourteen years the awards program, which was
created to honor individuals who work in public safety
communications, has grown in popularity. Winners are selected by an
independent panel of volunteer judges from the public safety
community who evaluate nominees based on their accomplishments,
skills, knowledge and dedication.
“This year we received a record number of nominations, in the
hundreds, including submissions from multiple countries and
continents, highlighting the important role of emergency
communications professionals around the globe,” said Christopher
Wooten, Executive Vice President, NICE. “I’m pleased that this
program, which NICE founded over a decade ago, continues to grow
and expand its reach to recognize individuals who tirelessly devote
their lives to others and work in every facet of emergency
communications.”
Below are this year’s PSAPs’ Finest Award recipients:
- PSAP of the Year - Jefferson County Communications
Center Authority (Jeffcom 911), Lakewood, CO.
- Director of the Year - Daniel R. Dunlap, Director,
Augusta E911 Center, Augusta, GA.
- Line Supervisor of the Year - Stephen Hollis,
Communications Supervisor, Austin Police Department Emergency
Communications, Austin, TX.
- Technician of the Year (Two-way tie) - Ryan Boeckman,
Communications Technician II, Missouri State Highway Patrol,
Jefferson City, MO; Salvatore Arena, Radio Technician, Boca Raton
Police Services Department, Boca Raton, FL.
- Telecommunicator of the Year - Kendra Murphy,
Telecommunicator, Hardin County E-911, Elizabethtown, KY.
- Innovator of the Year - Melissa Saggau, Public Safety
Communications Supervisor, City of Westminster Police Department,
Westminster, CO.
- Trainer of the Year - Hunter Bonar, Public Safety
Communications Supervisor, Plano Public Safety Communications,
Plano, TX (formerly with the Independence Police Department,
Independence, MO).
The PSAPs’ Finest Awards Program is made possible by 9-1-1
professionals who volunteer their time to serve as judges, who had
this to say about their work honoring emergency communications
professionals.
Virginia (Ginny) Smelser, Executive Director, Sullivan County
911 (Blountville, TN): “They say it takes a village to raise a
child. It takes a great team to make public safety communications
work. From the technician who installs and maintains the equipment,
to the director and assistant directors who take care of the
organization as a whole, to the MSAG/GIS coordinators who keep the
data and maps up to date, to the trainers who ensure everyone is
trained and kept up to date on protocols, equipment, and call
processing procedures, to the call-takers and dispatchers on the
frontline who make sure every person receives the help needed.
There are so many people on the communications team that work
together every day to ensure the needs of the public and the
emergency responders are met quickly, efficiently, and accurately.
It is a true honor to recognize all of these team players for the
work they do.”
Anita Pitt, 9-1-1 Program Manager, Brazos Valley Council of
Governments (Bryan, TX): “The 2019 nominees for the PSAPs’
Finest awards are all deserving of recognition for their dedication
to serving their region and for the amount of energy and effort
they put into improving the 9-1-1 industry. Congratulations to all
the nominees and especially to the recipients of the 2019 PSAPs’
Finest Awards. It was an honor to be asked by NICE to play a part
in honoring such an outstanding group of individuals.”
Shawn Shear, Communications Center Manager, Thornton 9-1-1
Emergency Communications Center (Thornton, CO): “This year’s
nominations for the NICE 2019 PSAPs’ Finest Awards were
exceptional. It is awe-inspiring to belong to a network of
emergency professionals who make a difference in someone’s life
every day – the unsung heroes behind the headsets, the calm voice
in the storm. I am very appreciative I was provided the opportunity
to be a part of the selection committee.”
Captain Scott L. Brillman, Acting 911 Director, City of
Baltimore Maryland (Baltimore City Fire Department): “We are
living in very exciting times for public safety specialists, who
are the unsung heroes of public safety. They are on duty 24/7/365
handling over 240 million 9-1-1 call each year. These ‘heroes under
the headset’ are making thousands of life-saving decisions every
minute, keeping all of us safe, from coast to coast. They have
heard things most of us can't hear, and that is why they are
extraordinary people, and true dedicated ‘first of the first
responders.’ I'm extremely honored and proud for the opportunity to
help select the 2019 PSAPs’ Finest awards recipients, and to know
that I work alongside the world’s greatest public safety
professionals.”
Nominations for the 2020 PSAPs’ Finest Awards will open in
January 2020. More information can be obtained on the PSAPs’ Finest
website or by emailing PSInfo@NICE.com.
About NICE Public Safety NICE Public Safety solutions integrate
and put into context information from many sources to help
emergency communications centers and investigation departments
reconstruct and understand the who, what, when, where and why of an
incident. NICE Inform, the industry-leading digital evidence
management (DEM) solution, gives emergency control rooms better
insight into how to continuously improve their operations. NICE
Investigate is the leading open, digital policing solution that
automates and expedites the entire digital investigation process,
helping to increase case clearance rates. Over 3,000 organizations
worldwide rely on NICE Public Safety solutions.
About NICE NICE (Nasdaq: NICE) is the world’s leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten are based on the
current beliefs, expectations and assumptions of the management of
NICE Ltd. (the Company). In some cases, such forward-looking
statements can be identified by terms such as believe, expect, may,
will, intend, project, plan, estimate or similar words.
Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of
the Company to differ materially from those described herein,
including but not limited to the impact of the global economic
environment on the Company’s customer base (particularly financial
services firms) potentially impacting our business and financial
condition; competition; changes in technology and market
requirements; decline in demand for the Company's products;
inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and
integrating acquired operations, products, technologies and
personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; and the effect of newly
enacted or modified laws, regulation or standards on the Company
and our products. For a more detailed description of the risk
factors and uncertainties affecting the company, refer to the
Company's reports filed from time to time with the Securities and
Exchange Commission, including the Company’s Annual Report on Form
20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20190815005250/en/
Corporate Media Contact Christopher Irwin-Dudek,
201-561-4442, chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Yisca Erez +972 9 775 3798, CET, ir@nice.com
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