NICE Wins 2020 Gold Globee Best in Business Award for Artificial Intelligence in Robotic Process Automation
22 Mars 2021 - 11:30AM
Business Wire
NICE’s Automation Finder receives accolade for
its leading AI-infused process opportunity discovery
NICE (Nasdaq: NICE) today announced that its Robotic
Process Automation business has won a gold Globee Best in Business
award for the Automation Finder capability in version 7.3. The
accolade was presented in the AI category to NICE RPA’s Automation
Finder which rapidly facilitates more intelligent and accurate
discovery of process automation opportunities within the
organization.
Amardeep Modi, Practice Director at Everest Group, said,
“It is our view that NICE's AI-based Automation Finder capability
is a noteworthy strength highlighting the company’s emphasis on
innovation to better support its customers. NICE’s customers have
expressed a high level of satisfaction with this capability.”
NICE Automation Finder empowers the achievement of specific
ROI-driven targets by collecting and analyzing employee desktop
data and identifying specific process sequences with its machine
learning capabilities. This enables intelligent and accurate
process automation discovery which is becoming a priority for
organizations to maximize the ROI generated from their RPA
investments.
“Consumers have rapidly changing needs and organizations must be
ready to quickly respond even in the most challenging of business
environments,” Barry Cooper, President, NICE Enterprise
Group said. “NICE is committed to empowering organizations with
innovative solutions that enable agility in meeting today’s needs
and ensuring they are well positioned to deliver extraordinary
experiences. We’re excited to win this recognition which we
consider a celebration of our focus on innovation and the value it
delivers to our customers.”
About NICE NICE (Nasdaq: NICE) is the world’s leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Cooper, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20210322005297/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET,
ir@nice.com
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