For the third consecutive year, NICE Actimize
emerges as the highest-scoring vendor across Technology Excellence
and Customer Impact metrics in the SPARK Matrix™ ranking
NICE Actimize, a NICE (Nasdaq: NICE) business, has been
ranked by global advisory and consulting firm Quadrant Knowledge
Solutions as the overall Leader in its recently released report
titled “SPARK Matrix™: Enterprise Fraud Management (EFM), 2021.”
For the third consecutive year, the Quadrant Knowledge Solutions
research report, which provides competitive analysis and a ranking
of 15 enterprise fraud management vendors in the form of its
proprietary SPARK Matrix, gave NICE Actimize the highest ratings
across the performance parameters of technology excellence and
customer impact. To download a complimentary copy of the Quadrant
Knowledge “SPARK Matrix™: Enterprise Fraud Management (EFM), 2021,”
please click here.
The Quadrant Knowledge EFM report cited numerous strengths,
noting, “The NICE Actimize IFM-X and X-Sight platform, with its
comprehensive EFM capabilities, robust AI and ML-driven advanced
analytics, industry-leading alerting and case management, and
infusion with strong domain experience, provides an end-to-end
fraud management solution across all channels and payment types.
The platform offers significant enhancements from its previous
version in terms of streamlined data integration, advanced
analytics, and the optimization of fraud operations efficiency. The
solutions support the end-to-end fraud management process, from
data ingestion and real-time fraud risk scoring through decisioning
and alert resolution.”
IFM-X New Account Fraud Solution In its analysis,
Quadrant Knowledge also stated, “The IFM-X platform provides a new
account fraud solution with a sophisticated AI analytics capability
that covers all phases of account opening. It also offers a precise
identity risk score, which orchestrates and collaborates identity
data and monitors early account activity to identify fraud and
mitigate the losses. The IFM-X platform can be deployed
on-premises, in the cloud, or via a hybrid model. NICE Actimize
delivers this solution across mid-size and large size financial
services organizations.”
The report added, “The AI-powered IFM-X New Account Fraud
solution reduces friction during account applications through
accurate identity verification, driving higher passive verification
rates while preventing fraudsters from using stolen and synthetic
identities to open new fraudulent accounts. IFM-X New Account Fraud
delivers powerful identity verification data while orchestrating
and connecting FSO’s current data and tools using advanced
analytics to create an identity risk score.”
“As financial institutions face new and emerging fraud risks, we
continue to make significant investments to further enhance our
fraud management platform,” said Craig Costigan, CEO, NICE
Actimize. “The advanced analytics and powerful artificial
intelligence within our IFM-X enterprise fraud management platform
protects the customer lifecycle across all channels and payment
types.”
“A key differentiating factor of NICE Actimize is its broad EFM
solutions coverage,” explained Divya Baranawal, Principal
Analyst & Research Director, Quadrant Knowledge Solutions and
author of the report. “This coverage comprises account
application, login, and account servicing. Other differentiating
factors of the solution include support for all payment types,
including digital and non-digital, real-time and batch ACH, checks,
cards, and P2P across all channels, including online, mobile,
offline, call centers, ATMs, and open banking. The highly scalable
solution detects anomalies in real-time and has a highly
configurable risk case manager with visual storytelling.”
Quadrant Knowledge Solutions’ SPARK Matrix provides a snapshot
of the market positioning of the key market participants. SPARK
Matrix provides a visual representation of market participants and
provides strategic insights on how each supplier ranks related to
their competitors, concerning various performance parameters based
on the category of technology excellence and customer impact.
To download a complimentary copy of the Quadrant Knowledge
“SPARK Matrix™: Enterprise Fraud Management (EFM), 2021”, please
click here.
For more on NICE Actimize's IFM-X Platform, please click
here.
About NICE Actimize NICE Actimize is the largest and
broadest provider of financial crime, risk and compliance solutions
for regional and global financial institutions, as well as
government regulators. Consistently ranked as number one in the
space, NICE Actimize experts apply innovative technology to protect
institutions and safeguard consumers' and investors' assets by
identifying financial crime, preventing fraud and providing
regulatory compliance. The company provides real-time,
cross-channel fraud prevention, anti-money laundering detection,
and trading surveillance solutions that address such concerns as
payment fraud, cybercrime, sanctions monitoring, market abuse,
customer due diligence and insider trading. Find us at
www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements* This press release
contains forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Such
forward-looking statements, including the statements by Mr.
Costigan, are based on the current beliefs, expectations and
assumptions of the management of NICE Ltd. (the “Company”). In some
cases, such forward-looking statements can be identified by terms
such as “believe,” “expect,” “seek,” “may,” “will,” “intend,”
“should,” “project,” “anticipate,” “plan,” “estimate,” or similar
words. Forward-looking statements are subject to a number of risks
and uncertainties that could cause the actual results or
performance of the Company to differ materially from those
described herein, including but not limited to the impact of
changes in economic and business conditions, including as a result
of the COVID-19 pandemic; competition; successful execution of the
Company’s growth strategy; success and growth of the Company’s
cloud Software-as-a-Service business; changes in technology and
market requirements; decline in demand for the Company's products;
inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and
integrating acquired operations, products, technologies and
personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; the Company’s dependency
on third-party cloud computing platform providers, hosting
facilities and service partners;, cyber security attacks or other
security breaches against the Company; the effect of newly enacted
or modified laws, regulation or standards on the Company and our
products and various other factors and uncertainties discussed in
our filings with the U.S. Securities and Exchange Commission (the
“SEC”). For a more detailed description of the risk factors and
uncertainties affecting the company, refer to the Company's reports
filed from time to time with the SEC, including the Company’s
Annual Report on Form 20-F. The forward-looking statements
contained in this press release are made as of the date of this
press release, and the Company undertakes no obligation to update
or revise them, except as required by law.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20211013005482/en/
Corporate Media: Cindy Morgan-Olson, +1 646 408 5896, ET
cindy.morgan-olson@niceactimize.com
Investors: Marty Cohen, +1 551 256 5354, ET ir@nice.com
Omri Arens, +972 3 763 0127, CET ir@nice.com
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