NICE Teams Up with Emmy Award Winner Eugene Levy to Present the Next Generation of Customer Experience with CXone in New Global Campaign
26 Octobre 2021 - 1:20PM
Business Wire
The campaign brings to life that almost is just
not good enough in the era of digital consumers
NICE (Nasdaq: NICE) today
announced its new innovative global campaign, featuring Emmy award
winner, co-creator and star of hit comedy series Schitt’s Creek,
Eugene Levy. The campaign promotes CXone as the only true next-gen
cloud CX platform with the notion, “When it Comes to CX, Almost is
Not Good Enough” – and is embodied by Levy through a series of
humorous videos and ads. For more information, click here.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20211026005694/en/
“Consumers today expect nothing less than a completely fluent
experience, and it is our goal to inspire organizations to see the
full picture and make sure they choose a smart digital cloud
platform that allows them to provide next-gen experiences to their
next-gen consumers. Eugene’s humor, flawless comedic timing and
delivery were just what we were looking for to convey our message,
and we are thrilled to have such an incredible talent supporting
the NICE CXone brand,” said Paul Jarman, NICE CXone CEO.
“Eugene brings to life the oftentimes frustrating outcome of using
the wrong, or almost good tools in a fun and engaging way that we
believe will draw attention to the importance of choosing the right
CX platform, as well as inspire businesses to focus on creating
extraordinary customer experiences.”
The campaign delivers four key messages that highlight the
service and delivery functionality that NICE CXone provides:
- Discovering the power of artificial intelligence that gets
smarter with every interaction
- Managing next-level experiences with a complete suite of
next-gen applications
- Navigating the needs of today’s next-gen customer with
cloud-native ease
- Delivering effortless customer experiences with a digitally
fluent platform
“It was a pleasure to work with the NICE team on this campaign
and to learn how CXone can assist organizations in providing the
next generation of customer experience to their consumers,” Levy
said. “I am hopeful that a little humor can help highlight the ways
in which almost is not good enough when it comes to the customer
service consumers deserve and how CXone can help.”
“When it comes to customer experience, it’s clear almost truly
is not good enough,” Jarman said. “As customer expectations have
risen, quick, easy, and intuitive experiences have become a given
for them. Requiring businesses to expand beyond the boundaries of
the contact center – just meeting expectations isn’t enough. Our
goal with this campaign is to showcase how NICE CXone creates a
next-gen experience required for today’s next-gen consumer, and to
highlight how businesses need to engage and interact with their
customers on all touchpoints.”
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Jarman, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20211026005694/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET
ir@nice.com
Omri Arens, +972 3 763 0127, CET ir@nice.com
NICE (NASDAQ:NICE)
Graphique Historique de l'Action
De Juin 2024 à Juil 2024
NICE (NASDAQ:NICE)
Graphique Historique de l'Action
De Juil 2023 à Juil 2024