NICE Shapes the Workforce of the Future by Creating an Automation ‘Center of Excellence’ for Higher Education
01 Décembre 2021 - 12:30PM
Business Wire
NICE and Nichols College collaborate to provide
hands-on education designed to meet the rapid growth in demand for
automation experts
NICE (Nasdaq: NICE) today announced a collaboration with
Nichols College to form a Center for Intelligent Process Automation
(CIPA) to jointly expand the next generation of robotic process
automation (RPA) developers. Using NICE’s RPA capabilities and
training, students at Nichols College, a private institute of
higher education in Dudley, Massachusetts, will learn to develop,
support and consult on robotic process automation projects.
Despite the rapid growth in demand for RPA, organizations claim
that experienced automation developers are still scarce. Through
its support of academic projects like CIPA, NICE is helping to
shape the future IT workforce with more graduates bringing these
much-desired skills to the table.
In addition to promoting the education of the next generation of
automation developers and experts, NICE and Nichols College are
collaborating to make CIPA a “center of excellence” providing
training, research, automation solutions and consultation to the
greater educational and business communities. This will both
increase career prospects for students and expand the pool of
automation experts in a market where they are increasingly in
demand. NICE’s alliance with Nichols College also opens the door
for student-initiated research projects and curricular
opportunities, such as new degree and non-degree programs related
to emerging technologies.
Glenn M. Sulmasy, President of Nichols College, said, “We
chose NICE for this important initiative following a competitive
procurement process to ensure our students are trained on the most
cutting-edge technology and that we have a good partner to make
this a success. The partnership with NICE catapults Nichols College
to the forefront of tech business and leadership education and
builds an analytics mindset across the institution. CIPA provides
students an unrivaled immersive opportunity in a data science field
that is revolutionizing the business landscape, including the
opportunity to apply their RPA skills toward solving real problems
for neighboring organizations. This is a hallmark of the Nichols
experiential education and another example of our commitment to the
community.”
Barry Cooper, President, NICE Workforce and Customer
Experience Group, stated, “With the establishment of CIPA and
the support of NICE, Nichols College ensures its curriculum is
attuned to trending technologies and practical job market
opportunities. Together, we provide students with increasingly
desirable RPA skills, as well as unique hands-on experience while
creating more options for organizations to find new developers to
meet their automation needs. We are proud to collaborate with
Nichols College”
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Cooper, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20211201005438/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Omri Arens, +972 3 763 0127, CET, ir@nice.com
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