Part of NICE’s Evidencentral Platform, NICE
Investigate is helping British Transport Police remove obstacles
which slow the collection and sharing of digital evidence
NICE (Nasdaq: NICE) today announced that the British
Transport Police (BTP) is leveraging the NICE Investigate
digital evidence management solution to drive digital
transformation across its operations and help keep UK railways safe
from crime. Using NICE Investigate, BTP is streamlining the
nationwide flow of digital evidence needed for investigations and
charging decisions. As a national police force covering England,
Scotland and Wales, BTP’s 3,500 police officers have policing
oversight for over 3,000 stations and 10,000 miles of track, which
facilitate an estimated 1.7 billion passenger journeys
annually.
Because it overlays and integrates with other digital evidence
systems, NICE Investigate enables BTP investigators to collect and
manage the vast majority of their digital evidence through a single
login. BTP Police will leverage NICE Investigate’s ability to
ingest data from a multitude of systems, including RMS, computer
aided dispatch, body worn video, 999 emergency call audio, mobile
phone and forensic information, public appeals, interview
recordings and more. Digital evidence can also be shared with the
Crown Prosecution Services through a completely electronic process
for faster charging decisions.
Chris Wooten, Executive Vice President, NICE, said,
“Crime solving increasingly relies on digital evidence, but a lot
of time and effort is wasted getting digital evidence into the
hands of investigators. Part of our Evidencentral platform, NICE
Investigate is helping BTP and forces around the world remove the
obstacles around collecting and sharing digital evidence so they
can get to the truth faster.”
Russell Holloway, Senior Project Manager for Digital
Policing, British Transport Police stated, “Our aim is to
provide every BTP officer with everything needed for
investigations, all in one place. NICE Investigate is at the heart
of everything we’re doing in relation to managing our digital
evidence ecosystem moving forward.”
BTP investigators can also receive external digital evidence,
such as CCTV video much faster. Since the inception of rail travel
in the UK, BTP has worked alongside train operating companies
(TOCs) to combat crime. BTP officers send out an average of 50,000
requests for digital evidence annually. Using NICE Investigate, BTP
officers can now request and receive CCTV video evidence within
hours rather than days, through a fully electronic process. Today,
90 percent of the footage needed for investigations is securely and
efficiently received in this manner.
Holloway added, “We really appreciate how NICE has streamlined
the process of obtaining digital evidence. We no longer need to
wait for discs to arrive to upload and view video. Additionally, we
can share video with the Crown Prosecution Service through a
completely digital process earlier in a case, which ensures swifter
justice.”
To learn more about NICE Investigate and our full Evidencentral
platform:
- Visit the NICE website by clicking here.
- Email PSInfo@NICE.com for more information.
About the British Transport Police British Transport
Police (BTP) is one of the world's oldest police forces and one of
only two national police forces in England, Scotland and Wales.
Headquartered in Camden, London, BTP is responsible for policing
the railways, London Underground, Docklands Light Railway, the
Midland Metro tram system, Croydon Tramlink, Tyne and Wear Metro,
Glasgow Subway and the Emirates Airline. With over 5000 police
officers and staff, BTP has policing oversight for UK railways that
service over 6 million customers daily and encompass 10,000 miles
of track and over 3,000 railway stations and depots.
NICE Public Safety & Justice With over 3,000
customers and 30 years’ experience, NICE helps all types of public
safety and criminal justice agencies, from emergency communications
and law enforcement, to prosecutors and courts, digitally transform
how they manage digital evidence and data from beginning to end, to
get to the truth faster. NICE’s Evidencentral platform features an
ecosystem of integrated technologies that bring data together to
give everyone a single view of the truth, enabling public safety
and justice agencies to do what they do better – whether it’s
responding to incidents, investigating and building cases, or
prosecuting crimes. With comprehensive digital transformation
solutions that can be deployed across entire counties and states,
NICE also helps everyone work better together, so justice flows
more smoothly, from incident to court.
https://www.nicepublicsafety.com/evidencentral
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20220504005079/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Omri Arens, +972 3 763 0127, CET, ir@nice.com
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