NICE Positioned As A Leader in 2022 Gartner® Magic Quadrant™ for Robotic Process Automation
27 Juillet 2022 - 3:51PM
Business Wire
NICE recognized for its Ability to Execute and
Completeness of Vision in the Magic Quadrant for RPA research
NICE (Nasdaq: NICE) today announced it has been
recognized as a Leader in the 2022 Gartner® “Magic Quadrant for
Robotic Process Automation” research report. NICE was one of 16
vendors evaluated in this report and placed in the Leaders quadrant
for the Ability to Execute and Completeness of Vision. This is the
first time NICE has been named a Leader in this Magic Quadrant for
RPA.
According to Gartner, “Robotic process automation remains a
popular software market for improving operational efficiency with
tactical automation most often happening via screen scraping. This
Magic Quadrant evaluates 15 enterprise RPA vendors to help you make
the best choice for your organization’s task automation needs.”
NICE Robotic Process Automation offers a full spectrum of
automation solutions from a single platform with a combination of
attended, unattended, and cognitive automation which NICE believes
streamlines processes, eliminates errors, and frees employees to
focus on high-value tasks. NICE also offers NEVA (NICE Employee
Virtual Attendant), which NICE considers to be the first and most
advanced employee virtual attendant bot in the global market.
Barry Cooper, President, NICE Workforce and Customer
Experience at NICE: “We are very pleased to be recognized by
Gartner as a Leader in the Magic Quadrant for RPA, which we believe
reflects our commitment to creating a more frictionless customer
experience. Today’s digital consumers expect more efficient and
personalized services than ever before, and only organizations who
use digital and AI capabilities, like RPA, to keep up with these
growing, sophisticated consumer demands will continue to lead into
the future.”
Gartner Disclaimers
*Gartner does not endorse any vendor, product or service
depicted in its research publications, and does not advise
technology users to select only those vendors with the highest
ratings or other designation. Gartner research publications consist
of the opinions of Gartner's research organization and should not
be construed as statements of fact. Gartner disclaims all
warranties, expressed or implied, with respect to this research,
including any warranties of merchantability or fitness for a
particular purpose.
Gartner® and Magic Quadrant™ are registered trademarks of
Gartner, Inc. And/or its affiliates in the U.S. and internationally
and is used herein with permission. All rights reserved.
Gartner Magic Quadrant for Robotic Process Automation, Saikat
Ray, Arthur Villa, Melanie Alexander, Keith Guttridge, Andy Wang,
Paul Vincent, 25 July 2022
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for
organizations of all sizes around the globe to create extraordinary
customer experiences while meeting key business metrics. Featuring
the world’s #1 cloud native customer experience platform, CXone,
NICE is a worldwide leader in AI-powered self-service and
agent-assisted CX software for the contact center – and beyond.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, partner with NICE to
transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Cooper are based on the
current beliefs, expectations and assumptions of the management of
NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20220727005651/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Omri Arens, +972 3 763 0127, CET, ir@nice.com
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