Handling over 30,000 criminal cases annually,
Alameda County DA’s office turns to NICE to streamline digital
evidence management and deliver faster justice for victims
NICE (Nasdaq: NICE) today announced that the
Alameda County (CA) District Attorney's Office in California, one
of the most populous counties in the United States and home to the
city of Oakland, will be deploying NICE Justice, one of the
solutions in NICE’s Evidencentral platform, to digitally transform
how it manages evidence. Through its implementation of NICE
Justice, the DA’s Office will improve efficiency and transparency
at every critical stage of the justice process, from evidence
intake to discovery and trial preparation, and ultimately deliver
more timely justice for victims. The Alameda County District
Attorney’s Office’s 150 skilled attorneys and professional staff
handle over 30,000 criminal cases annually, working alongside 23
law enforcement agencies throughout the greater San Francisco Bay
Area.
Part of the Evidencentral cloud-based platform, NICE Justice
digitally transforms how attorneys, inspectors, victim-witness
advocates, and other DA office personnel receive, interact with,
manage and share digital evidence throughout the criminal justice
process. Freed from logging into multiple systems and manual,
time-consuming digital evidence management processes, attorneys and
staff are able to find the truth in digital evidence faster, and
focus on building and presenting compelling cases.
Alameda County District Attorney Pamela Y. Price said,
“In our mission to provide timely justice for victims, the Alameda
County District Attorney’s Office has worked tirelessly to improve
public safety. But as law enforcement agencies invest in new
technologies, digital evidence is growing at a rapid rate, and this
has had a trickle-down effect on our workloads and efficiency.
Toward that end, we’re excited to partner with NICE on this digital
transformation initiative so we can transform how we collaborate
with our justice partners and victims, streamline our evidence
intake, discovery and other essential processes, and remove
inefficacies that have belabored our staff.”
Chris Wooten, Executive Vice President, NICE, said,
“Through Evidencentral and NICE Justice, we empower our law
enforcement and justice partners to find the truth in digital
evidence faster, so they can prosecute criminals to the fullest
extent possible and protect the rights and interests of crime
victims. Benefitting from a completely digitally transformed
criminal justice process, police investigators and prosecutors are
able to work more efficiently, no longer burdened by manual
clerical tasks, which means they can spend more time on the work
they’re intended to do – investigating and prosecuting cases. We
are pleased that Alameda and so many other law enforcement and
justice partners are selecting Evidencentral to digitally transform
law enforcement and criminal justice.”
NICE Justice will streamline evidence intake by allowing law
enforcement agencies to upload digital evidence via a secure,
online portal. As it’s uploaded, evidence is automatically
organized into digital case folders in the cloud, for immediate
viewing by assigned inspectors or attorneys.
Additionally, NICE Justice also offers real-time, built-in
transcription for video and audio files, so attorneys can unlock
the truth from digital evidence faster, for informed charging
decisions, and documentation in court. Evidence discovery with
defense is also vastly simplified through a fully electronic and
trackable process that improves transparency and eliminates the
need to manually copy evidence onto CDs and thumb drives. NICE
Justice also provides advanced tools for evidence analysis and
trial preparation, such as audio and video transcription,
redaction, and digital photo book, video clip, and timeline
creation.
To learn more about NICE’s digital transformation solutions
for Public Safety and Justice:
- Visit the NICE website by clicking here.
- Email PSInfo@NICE.com for more information.
About the Alameda County District Attorney's Office Led
by District Attorney Pamela Y. Price, the Alameda County District
Attorney's (DA’s) Office’s mission is to uphold Alameda County as a
safe and livable community through the fair, equitable and
effective administration of justice. The Alameda County DA’s Office
prosecutes criminal and specific civil cases on behalf of more than
1.5 million residents within an 800-square mile area in Alameda
County, California. The department is comprised of approximately
150 attorneys, 60 inspectors, 30 victim-witness advocates and claim
specialists, as well as a variety of administrative, finance, and
communications professionals, who work in 9 offices dispersed
throughout the County. The Alameda County District Attorney’s
Office is a statewide leader in victims’ rights and assistance.
Alameda County is the seventh most populous county in California.
More info at https://www.alcoda.org/.
NICE Public Safety & Justice With over 3,000
customers and 30 years of experience, NICE helps all types of
public safety and criminal justice agencies, from emergency
communications and law enforcement to prosecutors and courts,
digitally transform how they manage digital evidence and data from
beginning to end, to get to the truth faster. NICE’s Evidencentral
platform features an ecosystem of integrated technologies that
bring data together to give a single view of the truth, enabling
public safety and justice agencies to do what they do better –
whether it’s responding to incidents, investigating and building
cases, or prosecuting crimes. With comprehensive digital
transformation solutions that can be deployed across entire
counties and states, NICE also helps everyone work better together,
so justice flows more smoothly, from incident to court.
https://www.nicepublicsafety.com
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
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version on businesswire.com: https://www.businesswire.com/news/home/20230228005146/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, media@nice.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Omri Arens, +972 3 763 0127, CET, ir@nice.com
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