In a nationwide deployment, NICE will help
Belgium’s 14 emergency communications centers, and over 70,000
first responders, enhance emergency services
NICE (Nasdaq: NICE) today announced that ASTRID,
the operator of Belgium’s national radio communications, paging and
dispatching network, has selected NICE to modernize their voice
recording and incident reconstruction solutions for 14 police, fire
and EMS Public Safety Answering Points.
As a provider of a single system of record for emergency
incidents, NICE empowers public safety and criminal justice
agencies to find the truth that’s hidden in data faster, and
improve services through reliable data capture, fast, accurate
incident reconstruction, automated quality assurance, and
data-driven intelligence dashboards.
Jan Zeinstra, Product Owner recording project, ASTRID,
said, “The ASTRID network is a lifeline for emergency services in
Belgium through its ability to deliver reliable, seamless
communications. But it’s equally important to be able to reliably
capture, find and reproduce these incidents, to understand what
happened, how it happened, and what performed and what didn’t.
Considering the 8,000 emergency citizen calls for service and
2-million plus first responder radio communications handled each
day, we felt it was important to choose a company with a reliable
track record. NICE has proven success with some of the largest
emergency services agencies in the world.”
Currently, over 70,000 emergency services workers, ranging from
local and federal police to fire and medical rescue services, rely
on the ASTRID network daily. Most of these interactions will be
centrally captured and managed by NICE. Additionally, NICE will be
used to capture all inbound emergency citizen calls into Belgium’s
14 provincial centers, as well as outbound dispatch interactions.
The 14 centers handle emergency calls across a 12,000 square mile
area inhabited by 11.5 million citizens. When full reviews of
incidents are necessary, the NICE solution will automatically pull
back incident data into a timeline view, so managers can replay
incidents and understand exactly what happened.
Chris Wooten, Executive Vice President, NICE, said, “We
are honored that ASTRID has selected NICE for this nationwide
project to help Belgium improve its emergency services to citizens
during their most difficult times. For this project, we will
leverage our 30 years of experience supporting some of the world’s
largest public safety agencies, and our solutions which empower
first responders and criminal justice departments to deliver better
outcomes for citizens and get to the truth that’s hidden in their
data faster.”
NICE will be deploying its Inform Elite solution for ASTRID in
conjunction with Belgium-based NICE certified partner Tein
Technology.
NICE Inform Elite is one of the solutions in NICE’s
Evidencentral platform which is designed to help public safety and
justice agencies improve and simplify management of digital
evidence and data, from incident to court.
To learn more about NICE’s digital transformation solutions
for Public Safety and Justice:
- Visit the NICE website by clicking here.
- Email PSInfo@NICE.com for more information.
NICE Public Safety & Justice
With over 3,000 customers and 30 years of experience, NICE helps
all types of public safety and criminal justice agencies, from
emergency communications and law enforcement to prosecutors and
courts, digitally transform how they manage digital evidence and
data from beginning to end, to get to the truth faster. NICE’s
Evidencentral platform features an ecosystem of integrated
technologies that bring data together to give a single view of the
truth, enabling public safety and justice agencies to do what they
do better – whether it’s responding to incidents, investigating and
building cases, or prosecuting crimes. With comprehensive digital
transformation solutions that can be deployed across entire
counties and states, NICE also helps everyone work better together,
so justice flows more smoothly, from incident to court.
https://www.nicepublicsafety.com
About ASTRID
ASTRID is the operator of the national radio communications,
paging and dispatching network designed for emergency and security
services in Belgium. An initiative created by the Belgian federal
authorities, ASTRID provides four important basic services: radio
communications, paging, dispatching solutions and a mobile voice
and data supply. Currently, over 70,000 people employed in
emergency response and other mission critical applications rely on
the ASTRID communications network. ASTRID has been arranging
communication between various emergency and security services in
Belgium for more than 20 years. More info at www.astrid.be/en.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for
organizations of all sizes around the globe to create extraordinary
customer experiences while meeting key business metrics. Featuring
the world’s #1 cloud native customer experience platform, CXone,
NICE is a worldwide leader in AI-powered self-service and
agent-assisted CX software for the contact center – and beyond.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, partner with NICE to
transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that
term is defined in the Private Securities Litigation Reform Act of
1995. Such forward-looking statements, including the statements by
Mr. Wooten, are based on the current beliefs, expectations and
assumptions of the management of NICE Ltd. (the “Company”). In some
cases, such forward-looking statements can be identified by terms
such as “believe,” “expect,” “seek,” “may,” “will,” “intend,”
“should,” “project,” “anticipate,” “plan,” “estimate,” or similar
words. Forward-looking statements are subject to a number of risks
and uncertainties that could cause the actual results or
performance of the Company to differ materially from those
described herein, including but not limited to the impact of
changes in economic and business conditions, including as a result
of the COVID-19 pandemic; competition; successful execution of the
Company’s growth strategy; success and growth of the Company’s
cloud Software-as-a-Service business; changes in technology and
market requirements; decline in demand for the Company's products;
inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and
integrating acquired operations, products, technologies and
personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; the Company’s dependency
on third-party cloud computing platform providers, hosting
facilities and service partners;, cyber security attacks or other
security breaches against the Company; the effect of newly enacted
or modified laws, regulation or standards on the Company and our
products and various other factors and uncertainties discussed in
our filings with the U.S. Securities and Exchange Commission (the
“SEC”). For a more detailed description of the risk factors and
uncertainties affecting the company, refer to the Company's reports
filed from time to time with the SEC, including the Company’s
Annual Report on Form 20-F. The forward-looking statements
contained in this press release are made as of the date of this
press release, and the Company undertakes no obligation to update
or revise them, except as required by law.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20230803010176/en/
Corporate Media Christopher Irwin-Dudek, +1 201 561 4442,
chris.irwin-dudek@nice.com, ET
Investors Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
NICE (NASDAQ:NICE)
Graphique Historique de l'Action
De Juin 2024 à Juil 2024
NICE (NASDAQ:NICE)
Graphique Historique de l'Action
De Juil 2023 à Juil 2024