Primus Announces Preliminary First Quarter 2004 Financial Results
07 Avril 2004 - 2:00PM
PR Newswire (US)
Primus Announces Preliminary First Quarter 2004 Financial Results
Company to Announce Complete First Quarter Results on April 28,
2004 SEATTLE, April 7 /PRNewswire-FirstCall/ -- Primus Knowledge
Solutions, Inc. announced today preliminary results for its first
quarter ended March 31, 2004. The Company anticipates that first
quarter revenues will be approximately $6.0 million, compared to
the $5.5 million reported in the first quarter of 2003. The
expected loss will be in the range of $0.10 to $0.13 per share,
compared to a loss of $0.06 per share in the first quarter of 2003.
Included in the loss per share for the first quarter of 2004 is
approximately $600,000 of restructuring costs, or approximately
$0.03 per share, related to the Company's March 2004 restructuring
of its workforce and operations to realize efficiencies and
synergies from its recent acquisitions. The Company has cash and
cash equivalents of approximately $11.6 million at March 31, 2004,
compared to $12.2 million at December 31, 2003. "At the beginning
of the year, enterprises are traditionally slow to make investments
in software and the first quarter of 2004 confirmed that trend. I
am pleased that we saw revenue growth of 9% over the first quarter
of last year and remain positive in our ability to meet our revenue
expectations for the year," said Michael Brochu, president and
chief executive officer of Primus. Michael Brochu, president and
chief executive officer, and Ron Stevens, chief financialofficer,
invite you to participate in a conference call reviewing complete
first quarter 2004 results on Wednesday, April 28, 2004 at 2:00
p.m. PT. Results will be released the same day. The conference call
number is 800-374-1745. Please call five minutes in advance to
ensure that you are connected prior to the presentation. A playback
of the call will be made available for one week, two hours after
the completion of the call and the call will also be available for
playback via Primus' website at http://www.primus.com/. Playback
call numbers are 800-642-1687 for domestic calls and 706-645-9291
for international calls. The passcode for the playback is 6683074.
About Primus Primus Knowledge Solutions develops award-winning
software that enables companies to provide a superior customer
experience via contact centers, help desks, Web self-service, and
electronic communication channels. Primus technology powers every
interaction with knowledge to increase customer satisfaction and
reduce operational costs. Primus continues to receive industry
accolades for its robust product suite. In 2003, Primus received
the STAR Award for "Best Support Technology Vendor" from the
Service & Support Professionals Association (SSPA), was
recognized for its trend-setting products and named one of the "100
Companies that Matter in Knowledge Management" by KMWorld magazine,
and received the CRM Excellence Award from the editors of Customer
Interaction Solutions magazine. Global organizations such as Allied
Irish Bank, The Boeing Company, CompuCom, EMC, Ericsson, Inc.,
Fujitsu Limited, Inc., IBM, Eastman Kodak Co., HSBC, Orange,
Motorola, 3Com, and T-Mobile rely on Primus technology to enhance
their customer service and support initiatives. Visit
http://www.primus.com/ for more information. Primus and Primus
Knowledge Solutions are registered trademarks of Primus Knowledge
Solutions, Inc. Other products and company names mentioned in this
press release may be the trademarks of their respective owners. Any
statements, expectations and assumptions contained in this press
release that do not describe historical facts, such as statements
about anticipated future financial results, such as anticipated
revenues, cash flows and operating results, constitute
forward-looking statements within the meaning of the Private
Securities Litigation Reform Act of 1995. There is no guarantee
that these results will actually occur. Any forward-looking
statements contained in this release are based on current
expectations, are not guarantees of future performance, and are
subject to a number of risks and uncertainties. Factors that could
cause actual results to differ materially from current expectations
include the following: final review of the results for the quarter
and preparation of quarterly financial statements ; difficulties
encountered in the integration of personnel and products from
recent acquisitions; difficulties encountered in the integration,
deployment, or implementation of our products and customer's
systems; failure in customer's widespread adoption and use of our
products; quality of customer's databases of solutions;
fluctuations in customer demand; use of the Web as a delivery
vehicle for customer support or eCRM solutions; risk resulting from
newproduct introductions and customer acceptance of new products;
rapid technological change; the risks associated with competition,
pricing policies and the rapid consolidation of competitors;
continued growth in the use of the Internet; the ability of Primus
to manage its growth and integration efforts and the ability of
Primus to compete successfully in the future, as well as other
risks identified in Primus' Securities and Exchange Commission
filings, including but not limited to those appearing under the
caption "Factors Affecting our Future Operating Results" in Primus'
most recent Annual Report on Form 10-K and Quarterly Reports on
Form 10-Q, which are available at http://www.sec.gov/. Primus
assumes no obligation to update the information in this press
release. For more information, contact: Primus Investor Relations
Primus Public Relations +1-206-834-8341 +1-206-834-8325 DATASOURCE:
Primus Knowledge Solutions, Inc. CONTACT: Primus Investor
Relations, +1-206-834-8341, or , or Primus Public Relations,
+1-206-834-8325, or Web site: http://www.primus.com/
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