Two AIR Apartment Communities Ranked Among the Top 1% in the Nation for Online Reputation
16 Mars 2022 - 1:00PM
Two apartment communities owned and operated by Apartment Income
REIT. Corp (known as AIR Communities) have been recognized among
the Elite 1% properties in the nation with the best online
reputation by J Turner Research, a multifamily-focused market
research firm. Of the 128,000+ properties the firm monitors
nationally, just 1,564 earned the Elite 1% distinction, published
annually by Multifamily Executive (MFE).
The Elite 1% distinction is earned by receiving a high Online
Reputation Assessment (ORA®) score, which is calculated across
multiple review sites by J Turner Research. Each month, MFE
publishes a ranking of properties and management companies based on
their ORA® scores.
Of all the apartment communities monitored by J Turner Research,
Axiom was one of three in Cambridge, MA to make the Elite 1% list,
and Ocean House on Prospect was the sole recipient in La Jolla,
CA.
“Providing world-class customer service is at the heart of what
we do, and we know customers care about a property’s reputation
when they are looking for their next long-term living experience,”
said President of Property Operations Keith Kimmel. “When residents
are happy, that result is reflected online, in the day-to-day
living experience at our communities, and in our operational
excellence nationwide.”
In addition to an outstanding customer service experience, each
of the AIR-owned communities on the list offers remarkable
amenities tailored to the local community. Ocean House on Prospect
is just steps away from the beach, features breathtaking ocean
views, high-end apartment finishes, and a resort-style pool and
sundeck. Axiom’s spacious apartment homes are well-located in
Kendall Square. Its easy access to world-renowned universities, the
Charles River bike paths, and other local experiences earns Axiom a
Bike Score of 97.
While first-class amenities are an important part of the living
experience at Ocean House on Prospect and Axiom, understanding and
responding to the needs of residents are key drivers of the
communities’ strong performances.
“As an owner and operator of apartment communities across the
country, caring for residents involves more than offering modern
finishes and luxury amenities,” said Mr. Kimmel. “The work our team
does – building relationships and providing a sense of community –
is what turns a beautiful building into a place to call home.”
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About Apartment Income REIT (AIR)
CommunitiesAIR is a real estate investment trust focused
on the ownership and management of quality apartment communities
located in the largest markets in the United States. AIR is one of
the country’s largest owners and operators of apartments, with 84
communities in 12 states and the District of Columbia as of
December 31, 2021. AIR common shares are traded on the New York
Stock Exchange under the ticker symbol AIRC and are included in the
S&P 400. For more information about AIR, please visit our
website at www.aircommunities.com.
- Two AIR Apartment Communities Ranked Among the Top 1% in the
Nation for Online Reputation
Stephanie Joslin
AIR Communities
stephanie.joslin@aircommunities.com
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