Atlanta Callers Experience Advanced Business Searches at No Extra Charge With BellSouth 411 Trial
05 Septembre 2006 - 4:00PM
PR Newswire (US)
- No Name? No Address? No Problem for BellSouth(R)
EasyBusinessFinder(SM) Service - ATLANTA, Sept. 5 /PRNewswire/ --
BellSouth (NYSE:BLS) announced today that it is trialing an
enhanced business category search service as part of its Operator
Services portfolio. BellSouth(R) EasyBusinessFinder(SM) service
allows landline callers to initiate detailed, keyword searches for
local businesses with the convenience of dialing 411. The trial
will run in the Atlanta 678 area code for 90 days and will allow
detailed searches similar to the yellow pages via a live operator.
For example, a customer who desires to locate a pizza parlor that
delivers, a tire dealer that sells a certain brand of tires or a
florist that specializes in orchids can now search over the phone
using these specific criteria. BellSouth EasyBusinessFinder service
will deliver the business phone number to the customer based on his
or her request. "BellSouth EasyBusinessFinder takes directory
assistance to the next level by combining the power of an
Internet-type search with the clarity of a live operator," said
Gloria Reese, president - Operator Services, BellSouth. "Customers
can now search by business category over the phone, providing a
fast, easy and convenient way to connect with the businesses they
seek." When customers dial 411 for Directory Assistance, BellSouth
EasyBusinessFinder service will be listed as an optional feature on
the system. After selecting BellSouth EasyBusinessFinder service, a
live operator will greet the caller and assist in finding the name
and phone number of the specific business type requested. The
service will be available 24/7 during the trial. BellSouth will
evaluate customer feedback and statistics collected during the
trial to determine future deployment plans for BellSouth
EasyBusinessFinder service. About BellSouth Corporation BellSouth
Corporation is a Fortune 500 communications company headquartered
in Atlanta, Georgia. BellSouth has joint control and 40 percent
ownership of Cingular Wireless, the nation's largest wireless voice
and data provider with 57.3 million customers. Backed by
award-winning customer service, BellSouth offers the most
comprehensive and innovative package of voice and data services
available in the market. Through BellSouth Answers(R), residential
and small business customers can bundle their local and long
distance service with dial-up and high-speed DSL Internet access,
satellite television and Cingular(R) Wireless service. For
businesses, BellSouth provides secure, reliable local and long
distance voice and data networking solutions. BellSouth also offers
print and online directory advertising through The Real Yellow
Pages(R) and YELLOWPAGES.COM(TM) from BellSouth. BellSouth believes
that diversity and fostering an inclusive environment are critical
in maintaining a competitive advantage in today's global
marketplace. More information about BellSouth can be found at
http://www.bellsouth.com/. DATASOURCE: BellSouth Corporation
CONTACT: Todd Smith of BellSouth, +1-404-829-8723, or Web site:
http://www.bellsouth.com/
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