Cingular to Give Customers the 'Star' Treatment With New *Services Product
23 Mars 2004 - 7:20PM
PR Newswire (US)
Cingular to Give Customers the 'Star' Treatment With New *Services
Product Free Service Provides Fast and Easy Access to Important
Account Information, Directly From the Handset ATLANTA, March 23
/PRNewswire/ -- At CTIA Wireless 2004 today, Cingular Wireless
announced the April launch of *Services, a new service that
essentially puts management of personal account information in the
hands of its wireless customers. *Services is designed to meet the
needs of Cingular customers who want a quick andeasy means to
access and manage their wireless accounts. By simply dialing the
appropriate "star code," Cingular customers can have their current
account balance and/or remaining minutes delivered to their handset
via short- messaging text (SMS). *Services also allows customers to
enter a star code to make a bill payment using an interactive voice
response (IVR) feature. The star codes are: *BAL# (*225#) to
receive an update on outstanding balance *MIN# (*646#) to receive
an update on remaining minutes *PAY (*729) to use the IVR feature
to make a payment *Services is free to all "postpaid" Cingular
customers. All that's required is a wireless handset with
text-messaging capabilities. "Cingular wants its customers to have
an easy way to obtain accurate, up- to-date account information,"
said Ralph de la Vega, Chief Operating Officer of Cingular. "Within
seconds of entering the appropriate star code, customers will know
exactly how many minutes they have used, how much they owe ontheir
account, and also have a fast, easy way to pay their bill -- all
from their handset." Wrapping up a successful trial in Atlanta and
South Texas, *Services is set to launch nationwide on April 1. To
obtain more information about *Services, please visit
http://www.cingular.com/ . About Cingular Wireless Cingular
Wireless, a joint venture between SBC Communications (NYSE:SBC) and
BellSouth (NYSE:BLS), serves more than 24 million voice and data
customers across the United States. A leader in mobile voice and
data communications, Cingular is the only U.S. wireless carrier to
offer Rollover(tm), the wireless plan that lets customers keep
their unused monthly minutes. Cingular has launched the world's
first commercial deployment of wireless services using Enhanced
Data rates for GSM Evolution (EDGE) technology. Cingular provides
cellular/PCS service in 43 of the top 50 markets nationwide, and
provides corporate e-mail and other advanced data services through
its GPRS, EDGE and Mobitex packet data networks. Details of the
company are available at http://www.cingular.com/ . DATASOURCE:
Cingular Wireless CONTACT: Clay Owen, +1-404-236-6153, or , or
Jennifer Bowcock, +1-404-236-6319, or , both of Cingular Wireless
Web site: http://www.cingular.com/
Copyright
Bellsouth (NYSE:BLS)
Graphique Historique de l'Action
De Juin 2024 à Juil 2024
Bellsouth (NYSE:BLS)
Graphique Historique de l'Action
De Juil 2023 à Juil 2024
Real-Time news about Bellsouth Cp (New York Stock Exchange): 0 recent articles
Plus d'articles sur Bellsouth Cp