Cingular to Give Customers the 'Star' Treatment with New *Services Product
19 Avril 2004 - 2:30PM
PR Newswire (US)
Cingular to Give Customers the 'Star' Treatment with New *Services
Product Free Service Provides Fast and Easy Access to Important
Account Information, Directly from the Handset NASHVILLE, Tenn.,
April 19 /PRNewswire/ -- Beginning this month, Cingular will offer
Tennessee/Kentucky customers a new service that essentially puts
management of personal account information in the hands of its
wireless customers. *Services is designed to meet the needs of
Cingular customers who want a quick and easy means to access and
manage their wireless accounts. By simply dialing the appropriate
"star code," Cingular customers can have their current account
balance and/or remaining minutes delivered to their handset via
short- messaging text (SMS). *Services also allows customers to
enter a star code to make a bill payment using an interactive voice
response (IVR) feature. The star codes are: - *BAL# (*225#) to
receive an update on outstanding balance - *MIN# (*646#) to receive
an update on remaining minutes - *PAY (*729) to use the IVR feature
to make a payment *Services is free to all of Cingular's "postpaid"
consumer customers. All that's required is a wireless handset with
text-messaging capabilities. "Cingular wants its customers to have
an easy way to obtain accurate, up- to-date account information,"
said Jim Thorpe, Cingular Vice President and General Manager -
Tennessee/Kentucky. "Within seconds of entering the appropriate
star code, customers will know exactly how many minutes they have
used, how much they owe on their account, and also have a fast,
easy way to pay their bill - all from their handset." *Services is
part of Cingular's ongoing commitment to deliver the best wireless
experience possible for customers. Throughout the year, Cingular
will roll out a number of new initiatives that support its
commitment to improving the customer experience at all points of
contact. To obtain more information about *Services, please visit
http://www.cingular.com/ . About Cingular Wireless Cingular
Wireless, a joint venture between SBC Communications (NYSE:SBC) and
BellSouth (NYSE:BLS), serves more than 24 million voice and data
customers across the United States. A leader in mobile voice and
data communications, Cingular is the only U.S. wireless carrier to
offer Rollover(tm), the wireless plan that lets customers keep
their unused monthly minutes. Cingular has launched the world's
first commercial deployment of wireless services using Enhanced
Data rates for GSM Evolution (EDGE) technology. Cingular provides
cellular/PCS service in 43 of the top 50 markets nationwide, and
provides corporate e-mail and other advanced data services through
its GPRS, EDGE and Mobitex packet data networks. Details of the
company are available at http://www.cingular.com/ . DATASOURCE:
Cingular Wireless CONTACT: Calie Shackleford of Cingular Wireless,
+1-615-221-3609, or Web site: http://www.cingular.com/
Copyright
Bellsouth (NYSE:BLS)
Graphique Historique de l'Action
De Juin 2024 à Juil 2024
Bellsouth (NYSE:BLS)
Graphique Historique de l'Action
De Juil 2023 à Juil 2024
Real-Time news about Bellsouth Cp (New York Stock Exchange): 0 recent articles
Plus d'articles sur Bellsouth Cp