Bellsouth Expands Voice Over IP Portfolio to Include Centrex IP With Advanced New Features for Businesses
13 Mai 2004 - 4:03PM
PR Newswire (US)
Bellsouth Expands Voice Over IP Portfolio to Include Centrex IP
With Advanced New Features for Businesses --Leading Carrier
Continues to Deliver Converged Communication Solutions with
Comprehensive Voice Options-- ATLANTA, May 13 /PRNewswire/ --
BellSouth announced today the availability of BellSouth(R) Centrex
IP Service throughout the Southeastern markets served by the
company. This availability follows successful market trials and the
service is part of BellSouth's plan to utilize voice over IP (VoIP)
technology to provide innovative and diversified solutions for
business customers. In addition to traditional voice and data
services, BellSouth has expanded its offerings to include converged
communication solutions for companies seeking to consolidate voice,
data and Internet networks. Since 2001, BellSouth has provided
equipment-based VoIP solutions to its enterprise customers, with
hundreds of businesses currently utilizing the services. The
company is now expanding its VoIP portfolio to include
network-based services, such as Centrex IP and additional
network-based VoIP services that will be offered later this year.
"As a complete voice provider, BellSouth is positioned to deliver
sound consultation and support as customers explore and evolve
towards next- generation services," said Bill Smith, BellSouth's
Chief Technology Officer. "Centrex IP is indicative of the
company's commitment to aggressively deploy solutions that allow
customers to have multiple options as they build converged voice
and data networks." Centrex IP services provide large enterprises
with the same benefits as traditional Centrex (custom calling
functionality housed in BellSouth's network instead of in equipment
at the customer's location), as well as additional efficiencies and
features enabled by harnessing the power of BellSouth's data
network. Centrex IP will allow customers to use browser- based
software that assists them with call management. Customers will be
able to use Centrex IP to access enhanced call management functions
through a secure login and have real-time control of calling
features. Centrex IP service provides a platform that links desktop
and other enhanced service applications, delivering the efficiency
and productivity benefits of VoIP to businesses, including: - Find
Me, Follow Me functionality sends communications to email,
voicemail or wireless phone based on time of day or availability, a
result of system integration in the converged network - Access to
incoming and outgoing call history allows easy tracking and
auditing for internal and external record keeping - Click to Dial,
Click to Conference functions make voice calling more efficient,
saving up to several minutes on each call - A variety of supporting
media (instant messaging, chat, polling, instant document transfer)
can run concurrently with basic voice conversations, over the same
network, for a more effective and productive environment - The cost
of Moves, Adds and Changes is greatly reduced with IP configuration
at the desktop versus reprogramming traditional PBXs - The ability
to access office calling features from any remote location with
Internet access provides telecommuters with additional
functionality and increased business continuity for the
organization - Simplified migration capabilities enable existing
Centrex users to transition to Centrex IP at a pace that makes
sense for their organization, while maintaining communications
functionality "Converged communications solutions that utilize next
generation technologies are critical as enterprises and carriers
plan their network evolution for the next several years," said Mark
Winther, group vice president of Worldwide Telecommunications at
IDC. "It is apparent that BellSouth understands the importance of
VoIP and, as it continues to add services to this portfolio, is
focused on consulting with its customers to guide them down a
migration path that is most appropriate for the specific
organization." To deliver its portfolio of comprehensive voice and
data solutions to customers, BellSouth continues to work with best
of breed equipment vendors and has selected Lucent Technologies to
serve as the platform provider for BellSouth Centrex IP Service.
Over the last two years, BellSouth has evolved its underlying SONET
infrastructure to a next-generation MSPP (Multiservice Provisioning
Platform) to improve network efficiencies and to better support new
optical solutions. The company has also integrated MPLS
(Multi-Protocol Label Switching) into its network core and edge and
is running a region-wide IP backbone using this technology. With
its network enhancements, BellSouth can provide improved
service-level agreements, quality of service and incremental speed
options for customers. The enhancements also enable the creation
and delivery of next- generation services, such as VoIP, beyond
traditional network boundaries. About BellSouth Corporation
BellSouth Corporation is a Fortune 100 communications company
headquartered in Atlanta, Georgia and a parent company of Cingular
Wireless, the nation's second largest wireless voice and data
provider. Backed by award winning customer service, BellSouth
offers the most comprehensive and innovative package of voice and
data services available in the market. Through BellSouth
Answers(SM), residential and small business customers can bundle
their local and long distance service with dial up and high speed
DSL Internet access, satellite television and Cingular(R) Wireless
service. For businesses, BellSouth provides secure, reliable local
and long distance voice and data networking solutions. BellSouth
also offers online and directory advertising through BellSouth(R)
RealPages.com(SM) and The Real Yellow Pages(R). More information
about BellSouth can be found at http://www.bellsouth.com/ .
DATASOURCE: BellSouth Corporation CONTACT: Media, Todd Smith of
BellSouth Media Relations, +1-404-829-8723, or Web site:
http://www.bellsouth.com/
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