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BellSouth Reaches Four Million BellSouth Answers(R) Customers BellSouth Answers(R) Provides Customers with Convenience and Savings ATLANTA, Nov. 9 /PRNewswire-FirstCall/ -- As announced in its third quarter 2004 earnings report, BellSouth (NYSE:BLS) has reached four million BellSouth Answers(R) bundle customers. The company's popular BellSouth Answers(R) bundles combine local, long distance, Cingular wireless services, Internet and DIRECTV digital satellite television service in a bundled offering, providing greater flexibility and overall increased savings to consumers on their monthly communications and entertainment services. "We are very pleased that four million customers look to BellSouth to bundle their communications and entertainment services," said Randy Kinkaid, acting vice president of BellSouth Consumer Services Marketing. "This is evidence that more and more customers are selecting BellSouth as the one provider for all of their communications and entertainment needs. BellSouth Answers bundles provide customers with the quality, flexibility and value they demand from a comprehensive portfolio of communications and entertainment services." BellSouth Answers(R) allows consumers to select the services they need with combined savings of up to $500 a year, depending on the services selected.(1) The bundle product allows customers to save up to $10 a month on each of their wireless, Internet, and digital satellite-delivered television service. "In order to effectively compete in this competitive marketplace, companies like BellSouth must answer customers' demands for increased savings and simplicity," said Kate Griffin, senior analyst for the Yankee Group. "Bundles provide greater savings along with the flexibility and convenience customers want when selecting and bundling their communications and entertainment services." BellSouth Answers(R) bundles are flexible enough to capture customers' needs, from customers with a single phone line and one or more calling features to those with more robust communications and entertainment solutions needs. For example, a residential customer subscribing to the BellSouth(R) Complete Choice(R) plan and the BellSouth(R) Unlimited long distance plan can add BellSouth(R) FastAccess(R) DSL and DIRECTV(R) service and save $10 a month on each qualifying service. With the following five categories of bundles, consumers will have greater choice and flexibility in selecting the products and services they need. -- Value Answers(SM) bundle -- BellSouth's award winning local service and long distance for consumers requiring basic communication solutions -- Wireless Answers(SM) bundle -- local, long distance and Cingular wireless for consumers that need to stay connected at home and away -- Internet Answers(SM) bundle -- local, long distance and Internet for customers with broader communication needs -- Digital TV Answers(SM) bundle -- local, long distance, and DIRECTV for customers' calling and entertainment needs. -- Ultimate Answers(SM) bundle -- local, long distance, and at least two additional services from either Internet, DIRECTV or wireless service categories. Ultimate answers for customers that need one source for all their communications needs. With expanded BellSouth Answers(R) bundles, BellSouth residential customers can select local, long distance, wireless, Internet and digital satellite-delivered television service, as well as a number of other calling features for their personalized plans. BellSouth Answers(R) bundles vary in cost depending on the services selected by the consumer with bundles starting as low as $25 per month for local and long distance service, exclusive of taxes, per minute long distance charges and other charges. Customers interested in signing up for an Answers bundle can learn more or subscribe by calling 1-877-ANSWERS (267-9377) or by visiting the BellSouth Web page at http://www.bellsouth.com/ . A dedicated BellSouth representative can help customers customize the right services for their family at the best possible price. About BellSouth Corporation BellSouth Corporation is a Fortune 100 communications company headquartered in Atlanta, Georgia and a parent company of Cingular Wireless, the nation's largest wireless voice and data provider. Backed by award winning customer service, BellSouth offers the most comprehensive and innovative package of voice and data services available in the market. Through BellSouth Answers(R), residential and small business customers can bundle their local and long distance service with dial up and high speed DSL Internet access, satellite television and Cingular(R) Wireless service. For businesses, BellSouth provides secure, reliable local and long distance voice and data networking solutions. BellSouth also offers online and directory advertising through BellSouth(R) RealPages.com(R) and The Real Yellow Pages(R). More information about BellSouth can be found at http://www.bellsouth.com/. (1) Up to $500 savings requires subscription to BellSouth(R) Complete Choice(R) plan, BellSouth(R) Unlimited Plan for long distance, BellSouth(R) Dial Internet Service and qualifying Cingular(R) Wireless plan (350 anytime minutes; 5,000 night and weekend minutes). Wireless and Internet services available where facilities permit. Taxes, fees and other charges, including Universal Service Fund, and other conditions and restrictions apply. Savings compare Complete Choice plan vs. regional average price for local service and five most popular features plus additional product savings. Pricing and savings vary by state. Long distance services provided by BellSouth Long Distance, Inc. Additional state mandated charges may apply on certain specified routes. DATASOURCE: BellSouth Corporation CONTACT: Media, Zealous Wiley of BellSouth Corporation, +1-404-829-8721, or Web site: http://www.bellsouth.com/ Company News On-Call: http://www.prnewswire.com/comp/095650.html

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