0000049071false00000490712024-10-302024-10-30

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
FORM 8-K
                
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): October 30, 2024 (October 30, 2024)
Humana Inc.
(Exact name of registrant as specified in its charter)
Delaware1-597561-0647538
(State or other jurisdiction of incorporation)(Commission File Number)(IRS Employer Identification No.)
500 West Main Street Louisville, KY 40202
(Address of principal executive offices, including zip code)

502-580-1000
(Registrant’s telephone number, including area code)
(Former name or former address, if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common StockHUMNew York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in as defined in Rule 405 of the Securities Act of 1933 (17 CFR §230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR §240.12b-2).
Emerging growth company  
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  



Item 2.02    Results of Operations and Financial Condition.
Item 7.01    Regulation FD Disclosure.
Humana Inc. (the "Company") issued a press release this morning reporting financial results for the quarter ended September 30, 2024, and posted a detailed earnings release related to the same period to the Investor Relations portion of the Company’s website at www.humana.com. A copy of each release is attached hereto as Exhibit 99.1 and Exhibit 99.2, respectively, and each release is incorporated herein by reference. Additionally, a copy of management's prepared remarks on the Company's financial results for the quarter ended September 30, 2024 and expectations for future earnings, is attached hereto as Exhibit 99.3, and incorporated herein by reference.

Item 9.01    Financial Statements and Exhibits.
(d)Exhibits:
Exhibit No.Description
99.1
99.2
99.3
104Cover Page Interactive Data File (embedded within the Inline XBRL document)



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned hereunto duly authorized.
HUMANA INC.
BY:/s/ John-Paul W. Felter
John-Paul W. Felter
Senior Vice President, Chief Accounting Officer & Controller
(Principal Accounting Officer)
Dated: October 30, 2024


n e w s r e l e a s e
Exhibit 99.1
Humana Inc.
500 West Main Street
P.O. Box 1438
Louisville, KY 40202
http://www.humana.com
FOR MORE INFORMATION CONTACT:
Lisa Stoner
Humana Investor Relations
(502) 580-2652
e-mail: LStamper@humana.com
humanalogoa051.jpg
Mark Taylor
Humana Corporate Communications
(317) 753-0345
e-mail: MTaylor108@humana.com



Humana Reports Third Quarter 2024 Financial Results;
Updates Full Year Adjusted 2024 Financial Guidance

Reports 3Q24 earnings per share (EPS) of $3.98 on a GAAP basis, Adjusted EPS of $4.16; reports YTD 2024 EPS of $15.72 on a GAAP basis, $18.35 on an Adjusted basis
Updates FY 2024 EPS guidance to 'at least $12.89' on a GAAP basis, 'at least $16.00' on an Adjusted basis; affirms FY 2024 Insurance segment benefit ratio of approximately 90 percent
Raises 2024 individual Medicare Advantage annual membership growth by 40,000 to now anticipate annual growth of approximately 265,000, or approximately 5 percent
Publishes prepared management remarks to Investor Relations page of www.humana.com ahead of this morning's 9:00 a.m. ET question and answer session to discuss its financial results for the quarter and expectations for future earnings


LOUISVILLE, KY (October 30, 2024) – Humana Inc. (NYSE: HUM) today reported consolidated pretax results and diluted earnings per share (EPS) for the quarter ended September 30, 2024 (3Q24) versus the quarter ended September 30, 2023 (3Q23) and for the nine months ended September 30, 2024 (YTD 2024) versus the nine months ended September 30, 2023 (YTD 2023) as noted in the tables below.

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Consolidated income before income taxes and equity in net earnings (pretax results) In millions
3Q24 (a)3Q23 (a)YTD 2024 (a)YTD 2023 (a)
Generally Accepted Accounting Principles (GAAP)$651 $1,098 $2,583 $3,974 
Amortization associated with identifiable intangibles15 17 46 51 
Put/call valuation adjustments associated with the company's non-consolidating minority interest investments(59)35 141 141 
Impact of exit of employer group commercial medical products business17 51 77 15 
Value creation initiatives55 52 151 52 
Transaction and integration costs — (47)
Accrued charge related to certain anticipated litigation expenses 15  105 
Change in fair market value of publicly-traded equity securities — (1)
Adjusted (non-GAAP)$679 $1,268 $2,998 $4,290 

Diluted earnings per share (EPS)3Q24 (a)3Q23 (a)YTD 2024 (a)YTD 2023 (a)
GAAP$3.98 $6.71 $15.72 $24.26 
Amortization associated with identifiable intangibles0.13 0.14 0.37 0.41 
Put/call valuation adjustments associated with the company's non-consolidating minority interest investments(0.49)0.28 1.17 1.13 
Impact of exit of employer group commercial medical products business0.14 0.42 0.64 0.12 
Value creation initiatives0.45 0.42 1.25 0.42 
Transaction and integration costs —  (0.38)
Accrued charge related to certain anticipated litigation expenses 0.12  0.84 
Change in fair market value of publicly-traded equity securities —  (0.01)
Cumulative net tax impact of non-GAAP adjustments(0.05)(0.31)(0.80)(0.69)
Adjusted (non-GAAP)$4.16 $7.78 $18.35 $26.10 
Refer to the "Footnotes" section included herein for further explanation of disclosures for Adjusted (non-GAAP) financial measures, as well as additional reconciliations.

Please refer to the tables above, as well as the consolidated and segment highlight sections in the detailed earnings release for additional discussion of the factors impacting the year-over-comparisons.
In addition, a summary of key consolidated and segment statistics comparing 3Q24 to 3Q23 and YTD 2024 to YTD 2023 follows.

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Humana Inc. Summary of Results
($ in millions, except per share amounts)
3Q24 (a)3Q23 (a)YTD 2024 (a)YTD 2023 (a)
CONSOLIDATED
Revenues $29,397$26,423$88,548$79,912
Revenues - Adjusted (non-GAAP)$29,300$25,526$88,011$76,911
Pretax results$651$1,098$2,583$3,974
Pretax results - Adjusted (non-GAAP)$679$1,268$2,998$4,290
EPS$3.98$6.71$15.72$24.26
EPS - Adjusted (non-GAAP)$4.16$7.78$18.35$26.10
Benefits expense ratio89.9 %86.6 %89.2 %86.2 %
Benefits expense ratio - Adjusted (non-GAAP)89.8 %86.4 %89.2 %86.1 %
Operating cost ratio11.5 %12.5 %10.9 %11.8 %
Operating cost ratio - Adjusted (non-GAAP)11.3 %12.0 %10.7 %11.3 %
Operating cash flows $3,494$11,115
Operating cash flows - Adjusted (non-GAAP) (b) $3,494$4,042
Parent company cash and short term investments$609$518
Debt-to-total capitalization42.3 %41.1 %
Days in Claims Payable (DCP)40.743.1
INSURANCE SEGMENT
Revenues$28,370$25,511$85,594$77,289
Revenues - Adjusted (non-GAAP)$28,273$24,614$85,057$74,289
Benefits expense ratio90.6 %87.6 %89.8 %86.8 %
Benefits expense ratio - Adjusted (non-GAAP)90.5 %87.4 %89.8 %86.8 %
Operating cost ratio9.2 %10.4 %8.6 %9.9 %
Operating cost ratio - Adjusted (non-GAAP)9.1 %9.9 %8.6 %9.4 %
Income from operations$274$722$1,935$3,080
Income from operations - Adjusted (non-GAAP)$329$794$2,059$3,217
CENTERWELL SEGMENT
Revenues$5,041$4,660$14,806$13,695
Operating cost ratio91.3 %90.3 %92.1 %91.5 %
Income from operations$382$400$1,002$1,017
Income from operations - Adjusted (non-GAAP) (c)$439$453$1,168$1,169
Refer to the "Footnotes" section included herein for further explanation of disclosures for Adjusted (non-GAAP) financial measures, as well as reconciliations.
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FY 2024 Earnings Guidance
Humana updates its GAAP EPS guidance for the year ending December 31, 2024 (FY 2024) to 'at least $12.89', or 'at least $16.00' on an Adjusted basis.

Diluted earnings per share
FY 2024
 Guidance
GAAP at least $12.89
Amortization of identifiable intangibles0.50 
Put/call valuation adjustments associated with the company's non-consolidating minority interest investments (d)1.17 
Impact of exit of employer group commercial medical products business1.14 
Value creation initiatives (d)1.25 
Cumulative net tax impact of non-GAAP adjustments(0.95)
Adjusted (non-GAAP) – FY 2024 projectedat least $16.00
Refer to the "Footnotes" section included herein for further explanation of disclosures for Adjusted (non-GAAP) financial measures, as well
as additional reconciliations.
Detailed Press Release
Humana’s full earnings press release, including the statistical pages, has been posted to the company’s Investor Relations site and may be accessed at https://humana.gcs-web.com/ or via a current report on Form 8-K filed by the company with the Securities and Exchange Commission this morning (available at www.sec.gov or on the company’s website).
Conference Call
Humana will host a live question and answer session for analysts at 9:00 a.m. Eastern time today to discuss its financial results for the quarter and the company’s expectations for future earnings. In advance of the question and answer session, Humana will post prepared management remarks to the Quarterly Results section of its Investor Relations page (https://humana.gcs-web.com/financial-information/quarterly-results).

To participate via phone, please register in advance at this link - https://register.vevent.com/register/BI66effa11b1e4494d907df29b87d7d237.

Upon registration, telephone participants will receive a confirmation email detailing how to join the conference call, including the dial-in number and a unique registrant ID that can be used to access the call.

A webcast of the 3Q24 earnings call may also be accessed via Humana’s Investor Relations page at humana.com. The company suggests participants for both the conference call and those listening via the web dial in or sign on at least 15 minutes in advance of the call.
For those unable to participate in the live event, the archive will be available in the Historical Webcasts and Presentations section of the Investor Relations page (https://humana.gcs-web.com/events-and-presentations), approximately two hours following the live webcast.
Footnotes
The company has included financial measures throughout this earnings release that are not in accordance with GAAP. Management believes that these measures, when presented in conjunction with the corresponding GAAP measures, provide a comprehensive perspective to more accurately compare and analyze the company’s core operating performance over time. Consequently, management uses these non-GAAP (Adjusted) financial measures as consistent and uniform indicators of the company’s core business operations from period to period, as well as for planning and decision-making purposes and in determination of incentive compensation. Non-GAAP (Adjusted) financial measures should be considered in addition to, but not as a substitute for, or superior to, financial measures prepared in accordance with GAAP. All financial measures in this earnings release are in accordance with
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GAAP unless otherwise indicated. Please refer to the footnotes for a detailed description of each item adjusted out of GAAP financial measures to arrive at non-GAAP (Adjusted) financial measures.
(a) For the periods covered in this earnings release, the following items are excluded from the non-GAAP financial
measures described above, as applicable:

Amortization associated with identifiable intangibles - Since amortization varies based on the size and timing of acquisition activity, management believes this exclusion provides a more consistent and uniform indicator of performance from period to period. For all periods shown within this earnings release, GAAP measures affected include consolidated pretax results, EPS, and Insurance and CenterWell segments income from operations. The table below discloses respective period amortization expense for each segment:

3Q243Q23YTD 2024YTD 2023
Insurance segment$4$6$13$17
CenterWell segment$11$11$33$34

Put/call valuation adjustments associated with the company’s non-consolidating minority interest investments - These amounts are the result of fair value measurements associated with the company's Primary Care Organization strategic partnership and are unrelated to the company's core business operations. For all periods shown within this earnings release, GAAP measures affected include consolidated pretax results and EPS.
Impact of exit of employer group commercial medical products business - These amounts relate to activity from the exit of the employer group commercial medical products business as announced by Humana on February 23, 2023. For all periods shown within this earnings release, GAAP measures affected include consolidated pretax results, EPS, consolidated revenues, consolidated benefit ratio, consolidated operating cost ratio, Insurance segment revenues, Insurance segment benefit ratio, Insurance segment operating cost ratio, and Insurance segment income from operations.
Value creation initiatives - These charges relate to the company's ongoing initiative to drive additional value for the enterprise through cost saving, productivity initiatives, and value creation from previous investments, and primarily consist of asset impairment and severance charges. For all periods shown within this earnings release, GAAP measures affected in this release include consolidated pretax results, EPS, and the consolidated operating cost ratio.
Transaction and integration costs - The transaction and integration costs primarily related to the acquisition of Kindred at Home in 2021 and the subsequent divestiture of majority ownership of Gentiva (formerly Kindred) Hospice in 2022. For YTD 2023, GAAP measures affected include consolidated pretax results, EPS, and the consolidated operating cost ratio.
Accrued charge related to certain anticipated litigation expenses - This charge related to certain anticipated expenses the company accrued in connection with a legal matter. For 3Q23 and YTD 2023, GAAP measures affected include consolidated pretax results, EPS, the consolidated and Insurance segment operating cost ratios, and Insurance segment income from operations.
Change in fair market value of publicly-traded equity securities - These gains and losses are a result of market and economic conditions that are unrelated to the company's core business operations. For YTD 2023, GAAP measures affected include consolidated pretax results, EPS, and consolidated revenues (specifically investment income).
Cumulative net tax impact of non-GAAP adjustments - This adjustment represents the cumulative net impact of the corresponding tax benefit or expense related to the aforementioned items excluded from the applicable GAAP measures. For all periods presented in this earnings release, EPS is the sole GAAP measure affected.

In addition to the reconciliations shown on page 2 of this release, the following are reconciliations of GAAP to Adjusted (non-GAAP) measures described above and disclosed within this earnings release:










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Revenues
Revenues - CONSOLIDATED
(in millions)
3Q243Q23YTD 2024YTD 2023
GAAP$29,397$26,423$88,548$79,912
Change in fair market value of publicly-traded equity securities —  (1)
Impact of exit of employer group commercial medical products business(97)(897)(537)(3,000)
Adjusted (non-GAAP)$29,300$25,526$88,011$76,911

Revenues - INSURANCE SEGMENT
(in millions)
3Q243Q23YTD 2024YTD 2023
GAAP$28,370$25,511$85,594$77,289
Impact of exit of employer group commercial medical products business(97)(897)(537)(3,000)
Adjusted (non-GAAP)$28,273$24,614$85,057$74,289

Benefit Ratio
Benefit ratio - CONSOLIDATED3Q243Q23YTD 2024YTD 2023
GAAP89.9 %86.6 %89.2 %86.2 %
Impact of exit of employer group commercial medical products business(0.1)%(0.2)% %(0.1)%
Adjusted (non-GAAP)89.8 %86.4 %89.2 %86.1 %

Benefit ratio - INSURANCE SEGMENT3Q243Q23YTD 2024YTD 2023
GAAP90.6 %87.6 %89.8 %86.8 %
Impact of exit of employer group commercial medical products business(0.1)%(0.2)% %— %
Adjusted (non-GAAP)90.5 %87.4 %89.8 %86.8 %

Operating Cost Ratio
Operating cost ratio - CONSOLIDATED3Q243Q23YTD 2024YTD 2023
GAAP11.5 %12.5 %10.9 %11.8 %
Impact of exit of employer group commercial medical products business(0.1)%(0.3)%(0.1)%(0.3)%
Value creation initiatives(0.1)%(0.2)%(0.1)%(0.1)%
Accrued charge related to certain anticipated litigation expenses %— % %(0.1)%
Adjusted (non-GAAP)11.3 %12.0 %10.7 %11.3 %
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Operating cost ratio - INSURANCE SEGMENT3Q243Q23YTD 2024YTD 2023
GAAP9.2 %10.4 %8.6 %9.9 %
Impact of exit of employer group commercial medical products business(0.1)%(0.4)% %(0.4)%
Accrued charge related to certain anticipated litigation expenses %(0.1)% %(0.1)%
Adjusted (non-GAAP)9.1 %9.9 %8.6 %9.4 %


Income from Operations
Income from operations - INSURANCE SEGMENT
(in millions)
3Q243Q23YTD 2024YTD 2023
GAAP$274$722$1,935$3,080
Amortization associated with identifiable intangibles461317
Impact of exit of employer group commercial medical products business515111115
Accrued charge related to certain anticipated litigation expenses15105
Adjusted (non-GAAP)$329$794$2,059$3,217

(b) Generally, when the first day of a month falls on a weekend or holiday, with the exception of January 1 (New Year's Day), the
company receives its monthly Medicare premium payment from CMS on the last business day of the previous month. On a GAAP
basis, this can result in certain quarterly cash flows from operations including more or less than three monthly payments. Consequently, when this occurs, the company reports Adjusted cash flows from operations to reflect three payments in each quarter to match the related expenses.

Net cash from operating activities
(in millions)
YTD 2024YTD 2023
GAAP$3,494$11,115
Timing of premium payment from CMS (7,073)
Adjusted (non-GAAP) $3,494$4,042

(c) The CenterWell segment Adjusted income from operations includes an adjustment to add back depreciation and amortization expense to the segment's GAAP income from operations since such an adjustment is commonly utilized for valuation purposes within the healthcare delivery industry.
Income from operations - CENTERWELL SEGMENT
(in millions)
3Q243Q23YTD 2024YTD 2023
GAAP$382$400$1,002$1,017
Depreciation and amortization expense57 53 166 152 
Adjusted (non-GAAP)$439 $453 $1,168 $1,169 
(d) FY 2024 projected Adjusted results exclude the future impact of items that cannot be estimated at this time; YTD 2024 amounts shown.



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Cautionary Statement
This news release includes forward-looking statements regarding Humana within the meaning of the Private Securities Litigation Reform Act of 1995. When used in investor presentations, press releases, Securities and Exchange Commission (SEC) filings, and in oral statements made by or with the approval of one of Humana’s executive officers, the words or phrases like “expects,” “believes,” “anticipates,” “assumes,” “intends,” “likely will result,” “estimates,” “projects” or variations of such words and similar expressions are intended to identify such forward-looking statements.

These forward-looking statements are not guarantees of future performance and are subject to risks, uncertainties, and assumptions, including, among other things, information set forth in the “Risk Factors” section of the company’s SEC filings, a summary of which includes but is not limited to the following:
If Humana does not design and price its products properly and competitively, if the premiums Humana receives are insufficient to cover the cost of healthcare services delivered to its members, if the company is unable to implement clinical initiatives to provide a better healthcare experience for its members, lower costs and appropriately document the risk profile of its members, or if its estimates of benefits expense are inadequate, Humana’s profitability could be materially adversely affected. Humana estimates the costs of its benefit expense payments, and designs and prices its products accordingly, using actuarial methods and assumptions based upon, among other relevant factors, claim payment patterns, medical cost inflation, and historical developments such as claim inventory levels and claim receipt patterns. The company continually reviews estimates of future payments relating to benefit expenses for services incurred in the current and prior periods and makes necessary adjustments to its reserves, including premium deficiency reserves, where appropriate. These estimates involve extensive judgment, and have considerable inherent variability because they are extremely sensitive to changes in claim payment patterns and medical cost trends. Accordingly, Humana's reserves may be insufficient.
If Humana fails to effectively implement its operational and strategic initiatives, including its Medicare initiatives, which are of particular importance given the concentration of the company's revenues in these products, state-based contract strategy, the growth of its CenterWell business, and its integrated care delivery model, the company’s business may be materially adversely affected. In addition, there can be no assurances that the company will be successful in maintaining or improving its Star ratings in future years.
The number of Humana’s Medicare Advantage plans rated 4-star or higher are expected to significantly decline in 2025. Humana has filed a lawsuit seeking to set aside and vacate the 2025 Star Ratings of its Medicare Advantage plans, but there is no assurance that the company will prevail in this lawsuit. If the company is not successful the decline in Star Ratings may negatively impact its 2026 quality bonus payments from CMS and may also significantly adversely affect the company’s revenues, operating results, and cash flows.
If Humana, or the third-party service providers on which it relies, fails to properly maintain the integrity of its data, to strategically maintain existing or implement new information systems, to protect Humana’s proprietary rights to its systems, or to defend against cyber-security attacks, contain such attacks when they occur, or prevent other privacy or data security incidents that result in security breaches that disrupt the company's operations or in the unintentional dissemination of sensitive personal information or proprietary or confidential information, the company’s business may be materially adversely affected.
Humana is involved in various legal actions, or disputes that could lead to legal actions (such as, among other things, provider contract disputes and qui tam litigation brought by individuals on behalf of the government), governmental and internal investigations, and routine internal review of business processes any of which, if resolved unfavorably to the company, could result in substantial monetary damages or changes in its business practices. Increased litigation and negative publicity could also increase the company’s cost of doing business.
As a government contractor, Humana is exposed to risks that may materially adversely affect its business or its willingness or ability to participate in government healthcare programs including, among other things, loss of material government contracts; governmental audits and investigations; potential
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inadequacy of government determined payment rates; potential restrictions on profitability, including by comparison of profitability of the company’s Medicare Advantage business to non-Medicare Advantage business; or other changes in the governmental programs in which Humana participates. Changes to the risk-adjustment model utilized by CMS to adjust premiums paid to Medicare Advantage plans or retrospective recovery by CMS of previously paid premiums as a result of the final rule related to the risk adjustment data validation audit methodology published by CMS on January 30, 2023 (Final RADV Rule), which Humana believes fails to address adequately the statutory requirement of actuarial equivalence and violates the Administrative Procedure Act due to its failure to include a "Fee for Service Adjuster" could have a material adverse effect on the company's operating results, financial position and cash flows.
Humana's business activities are subject to substantial government regulation. New laws or regulations, or legislative, judicial, or regulatory changes in existing laws or regulations or their manner of application could increase the company's cost of doing business and have a material adverse effect on Humana’s results of operations (including restricting revenue, enrollment and premium growth in certain products and market segments, restricting the company’s ability to expand into new markets, increasing the company’s medical and operating costs by, among other things, requiring a minimum benefit ratio on insured products, lowering the company’s Medicare payment rates and increasing the company’s expenses associated with a non-deductible health insurance industry fee and other assessments); the company’s financial position (including the company’s ability to maintain the value of its goodwill); and the company’s cash flows.
Humana’s failure to manage acquisitions, divestitures and other significant transactions successfully may have a material adverse effect on the company’s results of operations, financial position, and cash flows.
If Humana fails to develop and maintain satisfactory relationships with the providers of care to its members, the company’s business may be adversely affected.
Humana faces significant competition in attracting and retaining talented employees. Further, managing succession for, and retention of, key executives is critical to the Company’s success, and its failure to do so could adversely affect the Company’s businesses, operating results and/or future performance.
Humana’s pharmacy business is highly competitive and subjects it to regulations and supply chain risks in addition to those the company faces with its core health benefits businesses.
Changes in the prescription drug industry pricing benchmarks may adversely affect Humana’s financial performance.
Humana’s ability to obtain funds from certain of its licensed subsidiaries is restricted by state insurance regulations.
Downgrades in Humana’s debt ratings, should they occur, may adversely affect its business, results of operations, and financial condition.
Volatility or disruption in the securities and credit markets may significantly and adversely affect the value of our investment portfolio and the investment income that we derive from this portfolio.


In making forward-looking statements, Humana is not undertaking to address or update them in future filings or communications regarding its business or results. In light of these risks, uncertainties, and assumptions, the forward-looking events discussed herein may or may not occur. There also may be other risks that the company is unable to predict at this time. Any of these risks and uncertainties may cause actual results to differ materially from the results discussed in the forward-looking statements.
Humana advises investors to read the following documents as filed by the company with the SEC for further discussion both of the risks it faces and its historical performance:
Form 10-K for the year ended December 31, 2023;
Form 10-Q for the quarter ended March 31, 2024 and June 30, 2024; and
Form 8-Ks filed during 2024.

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About Humana
Humana Inc. is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell health care services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.


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n e w s r e l e a s e
                                        
Exhibit 99.2
Humana Inc.
500 West Main Street
P.O. Box 1438
Louisville, KY 40202
http://www.humana.com
FOR MORE INFORMATION CONTACT:
Lisa Stoner
Humana Investor Relations
(502) 580-2652
e-mail: LStamper@humana.com
humanalogoa05.jpg
Mark Taylor
Humana Corporate Communications
(317) 753-0345
e-mail: MTaylor108@humana.com

Humana Reports Third Quarter 2024 Financial Results;
Updates Full Year Adjusted 2024 Financial Guidance

Reports 3Q24 earnings per share (EPS) of $3.98 on a GAAP basis, Adjusted EPS of $4.16; reports YTD 2024 EPS of $15.72 on a GAAP basis, $18.35 on an Adjusted basis
Updates FY 2024 EPS guidance to 'at least $12.89' on a GAAP basis, 'at least $16.00' on an Adjusted basis; affirms FY 2024 Insurance segment benefit ratio of approximately 90 percent
Raises 2024 individual Medicare Advantage annual membership growth by 40,000 to now anticipate annual growth of approximately 265,000, or approximately 5 percent
Publishes prepared management remarks to Investor Relations page of www.humana.com ahead of this morning's 9:00 a.m. ET question and answer session to discuss its financial results for the quarter and expectations for future earnings
LOUISVILLE, KY (October 30, 2024) – Humana Inc. (NYSE: HUM) today reported consolidated pretax results and diluted earnings per share (EPS) for the quarter ended September 30, 2024 (3Q24) versus the quarter ended September 30, 2023 (3Q23) and for the nine months ended September 30, 2024 (YTD 2024) versus the nine months ended September 30, 2023 (YTD 2023) as noted in the tables below.

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Consolidated income before income taxes and equity in net earnings (pretax results) In millions
3Q24 (a)3Q23 (a)YTD 2024 (a)YTD 2023 (a)
Generally Accepted Accounting Principles (GAAP)$651 $1,098 $2,583 $3,974 
Amortization associated with identifiable intangibles15 17 46 51 
Put/call valuation adjustments associated with the company's non-consolidating minority interest investments(59)35 141 141 
Impact of exit of employer group commercial medical products business17 51 77 15 
Value creation initiatives55 52 151 52 
Transaction and integration costs — (47)
Accrued charge related to certain anticipated litigation expenses 15  105 
Change in fair market value of publicly-traded equity securities — (1)
Adjusted (non-GAAP)$679 $1,268 $2,998 $4,290 
Diluted earnings per share (EPS)3Q24 (a)3Q23 (a)YTD 2024 (a)YTD 2023 (a)
GAAP$3.98 $6.71 $15.72 $24.26 
Amortization associated with identifiable intangibles0.13 0.14 0.37 0.41 
Put/call valuation adjustments associated with the company's non-consolidating minority interest investments(0.49)0.28 1.17 1.13 
Impact of exit of employer group commercial medical products business0.14 0.42 0.64 0.12 
Value creation initiatives0.45 0.42 1.25 0.42 
Transaction and integration costs —  (0.38)
Accrued charge related to certain anticipated litigation expenses 0.12  0.84 
Change in fair market value of publicly-traded equity securities —  (0.01)
Cumulative net tax impact of non-GAAP adjustments(0.05)(0.31)(0.80)(0.69)
Adjusted (non-GAAP)$4.16 $7.78 $18.35 $26.10 
Refer to the "Footnotes" section included herein for further explanation of disclosures for Adjusted (non-GAAP) financial measures, as well as additional reconciliations.
Please refer to the tables above, as well as the consolidated and segment highlight sections that follow for additional discussion of the factors impacting the year-over-year comparisons.
In addition, a summary of key consolidated and segment statistics comparing 3Q24 to 3Q23 and YTD 2024 to YTD 2023 follows.



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Humana Inc. Summary of Results
($ in millions, except per share amounts)
3Q24 (a)3Q23 (a)YTD 2024 (a)YTD 2023 (a)
CONSOLIDATED
Revenues $29,397$26,423$88,548$79,912
Revenues - Adjusted (non-GAAP)$29,300$25,526$88,011$76,911
Pretax results$651$1,098$2,583$3,974
Pretax results - Adjusted (non-GAAP)$679$1,268$2,998$4,290
EPS$3.98$6.71$15.72$24.26
EPS - Adjusted (non-GAAP)$4.16$7.78$18.35$26.10
Benefits expense ratio89.9 %86.6 %89.2 %86.2 %
Benefits expense ratio - Adjusted (non-GAAP)89.8 %86.4 %89.2 %86.1 %
Operating cost ratio11.5 %12.5 %10.9 %11.8 %
Operating cost ratio - Adjusted (non-GAAP)11.3 %12.0 %10.7 %11.3 %
Operating cash flows $3,494$11,115
Operating cash flows - Adjusted (non-GAAP) (b) $3,494$4,042
Parent company cash and short term investments$609$518
Debt-to-total capitalization42.3 %41.1 %
Days in Claims Payable (DCP)40.743.1
INSURANCE SEGMENT
Revenues$28,370$25,511$85,594$77,289
Revenues - Adjusted (non-GAAP)$28,273$24,614$85,057$74,289
Benefits expense ratio90.6 %87.6 %89.8 %86.8 %
Benefits expense ratio - Adjusted (non-GAAP)90.5 %87.4 %89.8 %86.8 %
Operating cost ratio9.2 %10.4 %8.6 %9.9 %
Operating cost ratio - Adjusted (non-GAAP)9.1 %9.9 %8.6 %9.4 %
Income from operations$274$722$1,935$3,080
Income from operations - Adjusted (non-GAAP)$329$794$2,059$3,217
CENTERWELL SEGMENT
Revenues$5,041$4,660$14,806$13,695
Operating cost ratio91.3 %90.3 %92.1 %91.5 %
Income from operations$382$400$1,002$1,017
Income from operations - Adjusted (non-GAAP) (c)$439$453$1,168$1,169
Refer to the "Footnotes" section included herein for further explanation of disclosures for Adjusted (non-GAAP) financial measures, as well as reconciliations.




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FY 2024 Earnings Guidance
Humana updates its GAAP EPS guidance for the year ending December 31, 2024 (FY 2024) to 'at least $12.89', or 'at least $16.00' on an Adjusted basis.
Additional FY 2024 guidance points are included on page 15 of this earnings release.

Diluted earnings per share
FY 2024
 Guidance
GAAP at least $12.89
Amortization of identifiable intangibles0.50 
Put/call valuation adjustments associated with the company's non-consolidating minority interest investments (d)1.17 
Impact of exit of employer group commercial medical products business1.14 
Value creation initiatives (d)1.25 
Cumulative net tax impact of non-GAAP adjustments(0.95)
Adjusted (non-GAAP) – FY 2024 projectedat least $16.00
Refer to the "Footnotes" section included herein for further explanation of disclosures for Adjusted (non-GAAP) financial measures, as well
as additional reconciliations.

Humana Consolidated Highlights

Humana Inc. Summary of Results
($ in millions, except per share amounts)
3Q24 (a)3Q23 (a)YTD 2024 (a)YTD 2023 (a)
CONSOLIDATED
Revenues $29,397$26,423$88,548$79,912
Revenues - Adjusted (non-GAAP)$29,300$25,526$88,011$76,911
Pretax results$651$1,098$2,583$3,974
Pretax results - Adjusted (non-GAAP)$679$1,268$2,998$4,290
EPS$3.98$6.71$15.72$24.26
EPS - Adjusted (non-GAAP)$4.16$7.78$18.35$26.10
Benefits expense ratio89.9 %86.6 %89.2 %86.2 %
Benefits expense ratio - Adjusted (non-GAAP)89.8 %86.4 %89.2 %86.1 %
Operating cost ratio11.5 %12.5 %10.9 %11.8 %
Operating cost ratio - Adjusted (non-GAAP)11.3 %12.0 %10.7 %11.3 %
Operating cash flows $3,494$11,115
Operating cash flows - Adjusted (non-GAAP) (b) $3,494$4,042
Parent company cash and short term investments$609$518
Debt-to-total capitalization42.3 %41.1 %
Days in Claims Payable (DCP)40.743.1
Refer to the "Footnotes" section included herein for further explanation of disclosures for Adjusted (non-GAAP) financial measures, as well as reconciliations.
Consolidated Revenues
The favorable year-over-year quarter and YTD GAAP consolidated revenues comparisons were primarily driven by the following factors:
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higher per member Medicare premiums, and
Medicare Advantage and state-based contracts membership growth.
These factors were partially offset by the continued decline in the company's group commercial medical and stand-alone PDP membership.
Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) consolidated revenues for the respective periods.
Consolidated Benefit Ratio
The year-over-year quarterly and YTD increases in the GAAP consolidated ratio primarily reflected the continued impact of elevated Medicare Advantage and state-based contracts medical cost trends in 3Q24 and YTD 2024.
The elevated medical cost trend was partially offset by the impact of the pricing and benefit design of the company's 2024 Medicare Advantage products, which included a reduction in benefits in response to the net impact of the 2024 final rate notice and the initial emergence of increased medical cost trends in 2023.
Furthermore, the year-over-year comparisons continue to reflect a shift in line of business mix, with growth in Medicare Advantage and state-based contracts and other membership, which can carry a higher benefit ratio.
Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) consolidated benefit ratios for the respective periods.
Prior Period Medical Claims Reserve Development (Prior Period Development)
Consolidated Favorable Prior Period Development
$ in millions
Basis points (bps)
First
Quarter
Second
Quarter
Third
Quarter
YTD
Prior Period Development from prior years recognized in 2024 (e)
$535$134$24$693
Decrease to GAAP benefit ratio(190 bps)(50 bps)(10 bps)(80 bps)
Prior Period Development from prior years recognized in 2023 (e)
$522$232$4$758
Decrease to GAAP benefit ratio(200 bps)(90 bps)(0 bps)(100 bps)
Consolidated Operating Cost Ratio
The year-over-year quarterly and YTD decreases in the GAAP consolidated operating cost ratio from the respective 2023 periods primarily reflected the following:
scale efficiencies associated with growth in the company's Medicare Advantage membership,
administrative cost efficiencies resulting from the company's value creation initiatives,
lower impact of commission expense for brokers in 2024 compared to 2023 as a result of the significant individual Medicare Advantage membership growth in 2023, and
the impact of the accrued charge related to certain anticipated litigation expenses included in 3Q23 and YTD 2023 results.
These factors were partially offset by the impact of charges related to value creation initiatives in 3Q24 and YTD 2024. These charges were recorded at the corporate level and not allocated to the segments.
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Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) consolidated operating cost ratios for the respective periods.
Balance sheet
Days in claims payable (DCP) of 40.7 days at September 30, 2024 represented a decrease of 0.9 from 41.6 days at June 30, 2024, and a decrease of 2.4 days from 43.1 days at September 30, 2023.
The 0.9 day sequential decrease was primarily driven by a decline in provider accruals, primarily related to the payout of the mid-year Medicare Risk Adjustment settlement.
The 2.4 days year-over-year decrease was primarily driven by lower reserve requirements in provider-capitation accruals due to lower performance-based payment expectations.
Humana's debt-to-total capitalization at September 30, 2024 decreased 130 basis points to 42.3 percent from 43.6 percent at June 30, 2024 primarily driven by 3Q24 net earnings.
Operating cash flows
The year-over-year decline in YTD GAAP operating cash flows primarily reflected the significant impact of the early receipt of the $7.1 billion October 2023 premium payment from CMS in September 2023(b), resulting in ten payments being received in YTD 2023 compared to only nine received in YTD 2024.
The year-over-year comparison in operating cash flows further reflected lower YTD earnings in 2024, partially offset by the favorable impact of working capital items in YTD 2024.
Share repurchases
YTD 2024
Total number of shares repurchased1,949,838
Average price paid per share$384.65 
Remaining repurchase authorization as of October 29, 2024 $2.93 billion
Humana’s Insurance Segment
This segment is comprised of insurance products serving Medicare and state-based contract beneficiaries, as well as individuals and employers. The segment also includes the company's Pharmacy Benefit Manager, or PBM, business.

Insurance Segment Results
($ in millions)
3Q24 (a)3Q23 (a)YTD 2024 (a)YTD 2023 (a)
Revenues$28,370$25,511$85,594$77,289
Revenues - Adjusted (non-GAAP)$28,273$24,614$85,057$74,289
Benefits expense ratio90.6 %87.6 %89.8 %86.8 %
Benefits expense ratio - Adjusted (non-GAAP)90.5 %87.4 %89.8 %86.8 %
Operating cost ratio9.2 %10.4 %8.6 %9.9 %
Operating cost ratio - Adjusted (non-GAAP)9.1 %9.9 %8.6 %9.4 %
Income from operations$274$722$1,935$3,080
Income from operations - Adjusted (non-GAAP)$329$794$2,059$3,217
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Refer to the "Footnotes" section included herein for further explanation of disclosures for Adjusted (non-GAAP) financial measures, as well as recalculations.

Insurance Segment Revenues
The year-over-year quarter and YTD increases in GAAP segment revenues from the respective 2023 periods primarily reflected the following items:
higher per member Medicare premiums, and
Medicare Advantage and state-based contracts membership growth.
These factors were partially offset by the continued decline in the company's group commercial medical and stand-alone PDP membership.
Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) Insurance segment revenues for the respective periods.
Insurance Segment Benefit Ratio
The year-over-year quarter and YTD increases in the GAAP segment ratio primarily reflected the continued impact of elevated Medicare Advantage and state-based contracts medical cost trends in 3Q24 and YTD 2024.
The elevated medical cost trend was partially offset by the impact of the pricing and benefit design of the company's 2024 Medicare Advantage products, which included a reduction in benefits in response to the net impact of the 2024 final rate notice and the initial emergence of increased medical cost trends in 2023.
Furthermore, the year-over-year comparisons continue to reflect a shift in line of business mix, with growth in Medicare Advantage and state-based contracts and other membership, which can carry a higher benefit ratio.
Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) Insurance segment benefit ratios for the respective periods.
Insurance Segment Operating Cost Ratio
The year-over-year quarter and YTD decreases in the GAAP segment operating cost ratio from the respective 2023 periods primarily related to the following:
scale efficiencies associated with growth in the company's Medicare Advantage membership,
administrative cost efficiencies resulting from the company's value creation initiatives,
lower impact of commission expense for brokers in 2024 compared to 2023 as a result of the significant individual Medicare Advantage membership growth in 2023, and
the impact of the accrued charge related to certain anticipated litigation expenses included in 3Q23 and YTD 2023 results.
Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) Insurance segment operating cost ratios for the respective periods.
Humana’s CenterWell Segment
This segment includes pharmacy (excluding the PBM operations), primary care, and home solutions. The segment also includes the impact of non-consolidating minority interest investments related to the company's strategic partnerships with Welsh, Carson, Anderson & Stowe (WCAS) to develop and operate senior-focused, payor-agnostic, primary care centers, as well as the Gentiva
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(formerly Kindred) Hospice operations. Services offered by this segment are designed to enhance the overall healthcare experience. These services may lead to lower utilization associated with improved member health and/or lower drug costs.

CenterWell Segment Results
($ in millions)
3Q243Q23YTD 2024YTD 2023
Revenues$5,041$4,660$14,806$13,695
Operating cost ratio91.3 %90.3 %92.1 %91.5 %
Income from operations$382$400$1,002$1,017
Income from operations - Adjusted (non-GAAP) (c)$439$453$1,168$1,169
Refer to the "Footnotes" section included herein for further explanation of disclosures for Adjusted (non-GAAP) financial measures, as well as reconciliations.
CenterWell Segment Revenues
The favorable year-over-year quarter and YTD CenterWell segment revenues comparisons were primarily impacted by the following factors:
greater intersegment revenues associated with the Home Solutions business in 3Q24 and YTD 2024 as compared to respective periods in 2023 as a result of the expansion of the value-based home care model,
an increase in Pharmacy Solutions revenues resulting from growth in the specialty pharmacy business, driven by increased penetration of Humana health plan members, as well as payor agnostic consumers, and
higher revenues associated with growth in the company's Primary Care business, partially offset by the impact of the v28 risk model revision.
CenterWell Segment Operating Cost Ratio
The year-over-year quarterly and YTD increases in the segment's operating cost ratio primarily resulted from the unfavorable impact of the v28 risk model revision to the company's Primary Care business.
This impact was partially offset by the following factors:
administrative cost efficiencies resulting from the company's value creation initiatives, and
positive prior period medical claims development within the Primary Care Organization.
See additional operational metrics for the CenterWell segment on pages S-13 through S-15 of the statistical supplement included in this earnings release.
Conference Call
Humana will host a live question and answer session for analysts at 9:00 a.m. Eastern time today to discuss its financial results for the quarter and the company’s expectations for future earnings. In advance of the question and answer session, Humana will post prepared management remarks to the Quarterly Results section of its Investor Relations page (https://humana.gcs-web.com/financial-information/quarterly-results).

To participate via phone, please register in advance at this link - https://register.vevent.com/register/BI66effa11b1e4494d907df29b87d7d237.

Upon registration, telephone participants will receive a confirmation email detailing how to join the conference call, including the dial-in number and a unique registrant ID that can be used to access the call.

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A webcast of the 3Q24 earnings call may also be accessed via Humana’s Investor Relations page at humana.com. The company suggests participants for both the conference call and those listening via the web dial in or sign on at least 15 minutes in advance of the call.
For those unable to participate in the live event, the archive will be available in the Historical Webcasts and Presentations section of the Investor Relations page (https://humana.gcs-web.com/events-and-presentations), approximately two hours following the live webcast.
Footnotes
The company has included financial measures throughout this earnings release that are not in accordance with GAAP. Management believes that these measures, when presented in conjunction with the corresponding GAAP measures, provide a comprehensive perspective to more accurately compare and analyze the company’s core operating performance over time. Consequently, management uses these non-GAAP (Adjusted) financial measures as consistent and uniform indicators of the company’s core business operations from period to period, as well as for planning and decision-making purposes and in determination of incentive compensation. Non-GAAP (Adjusted) financial measures should be considered in addition to, but not as a substitute for, or superior to, financial measures prepared in accordance with GAAP. All financial measures in this earnings release are in accordance with GAAP unless otherwise indicated. Please refer to the footnotes for a detailed description of each item adjusted out of GAAP financial measures to arrive at non-GAAP (Adjusted) financial measures.
(a) For the periods covered in this earnings release, the following items are excluded from the non-GAAP financial
measures described above, as applicable:

Amortization associated with identifiable intangibles - Since amortization varies based on the size and timing of acquisition activity, management believes this exclusion provides a more consistent and uniform indicator of performance from period to period. For all periods shown within this earnings release, GAAP measures affected include consolidated pretax results, EPS, and Insurance and CenterWell segments income from operations. The table below discloses respective period amortization expense for each segment:

3Q243Q23YTD 2024YTD 2023
Insurance segment$4$6$13$17
CenterWell segment$11$11$33$34

Put/call valuation adjustments associated with the company’s non-consolidating minority interest investments - These amounts are the result of fair value measurements associated with the company's Primary Care Organization strategic partnership and are unrelated to the company's core business operations. For all periods shown within this earnings release, GAAP measures affected include consolidated pretax results and EPS.
Impact of exit of employer group commercial medical products business - These amounts relate to activity from the exit of the employer group commercial medical products business as announced by Humana on February 23, 2023. For all periods shown within this earnings release, GAAP measures affected include consolidated pretax results, EPS, consolidated revenues, consolidated benefit ratio, consolidated operating cost ratio, Insurance segment revenues, Insurance segment benefit ratio, Insurance segment operating cost ratio, and Insurance segment income from operations.
Value creation initiatives - These charges relate to the company's ongoing initiative to drive additional value for the enterprise through cost saving, productivity initiatives, and value creation from previous investments, and primarily consist of asset impairment and severance charges. For all periods shown within this earnings release, GAAP measures affected in this release include consolidated pretax results, EPS, and the consolidated operating cost ratio.
Transaction and integration costs - The transaction and integration costs primarily related to the acquisition of Kindred at Home in 2021 and the subsequent divestiture of majority ownership of Gentiva (formerly Kindred) Hospice in 2022. For YTD 2023, GAAP measures affected include consolidated pretax results, EPS, and the consolidated operating cost ratio.
Accrued charge related to certain anticipated litigation expenses - This charge related to certain anticipated expenses the company accrued in connection with a legal matter. For 3Q23 and YTD 2023, GAAP measures affected include consolidated pretax results, EPS, the consolidated and Insurance segment operating cost ratios, and Insurance segment income from operations.
Change in fair market value of publicly-traded equity securities - These gains and losses are a result of market and economic conditions that are unrelated to the company's core business operations. For YTD 2023, GAAP measures affected include consolidated pretax results, EPS, and consolidated revenues (specifically investment income).
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Cumulative net tax impact of non-GAAP adjustments - This adjustment represents the cumulative net impact of the corresponding tax benefit or expense related to the aforementioned items excluded from the applicable GAAP measures. For all periods presented in this earnings release, EPS is the sole GAAP measure affected.

In addition to the reconciliations shown on page 2 of this release, the following are reconciliations of GAAP to Adjusted (non-GAAP) measures described above and disclosed within this earnings release:

Revenues
Revenues - CONSOLIDATED
(in millions)
3Q243Q23YTD 2024YTD 2023
GAAP$29,397$26,423$88,548$79,912
Change in fair market value of publicly-traded equity securities —  (1)
Impact of exit of employer group commercial medical products business(97)(897)(537)(3,000)
Adjusted (non-GAAP)$29,300$25,526$88,011$76,911
Revenues - INSURANCE SEGMENT
(in millions)
3Q243Q23YTD 2024YTD 2023
GAAP$28,370$25,511$85,594$77,289
Impact of exit of employer group commercial medical products business(97)(897)(537)(3,000)
Adjusted (non-GAAP)$28,273$24,614$85,057$74,289

Benefit Ratio
Benefit ratio - CONSOLIDATED3Q243Q23YTD 2024YTD 2023
GAAP89.9 %86.6 %89.2 %86.2 %
Impact of exit of employer group commercial medical products business(0.1)%(0.2)% %(0.1)%
Adjusted (non-GAAP)89.8 %86.4 %89.2 %86.1 %

Benefit ratio - INSURANCE SEGMENT3Q243Q23YTD 2024YTD 2023
GAAP90.6 %87.6 %89.8 %86.8 %
Impact of exit of employer group commercial medical products business(0.1)%(0.2)% %— %
Adjusted (non-GAAP)90.5 %87.4 %89.8 %86.8 %
Operating Cost Ratio
Operating cost ratio - CONSOLIDATED3Q243Q23YTD 2024YTD 2023
GAAP11.5 %12.5 %10.9 %11.8 %
Impact of exit of employer group commercial medical products business(0.1)%(0.3)%(0.1)%(0.3)%
Value creation initiatives(0.1)%(0.2)%(0.1)%(0.1)%
Accrued charge related to certain anticipated litigation expenses %— % %(0.1)%
Adjusted (non-GAAP)11.3 %12.0 %10.7 %11.3 %

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Operating cost ratio - INSURANCE SEGMENT3Q243Q23YTD 2024YTD 2023
GAAP9.2 %10.4 %8.6 %9.9 %
Impact of exit of employer group commercial medical products business(0.1)%(0.4)% %(0.4)%
Accrued charge related to certain anticipated litigation expenses %(0.1)% %(0.1)%
Adjusted (non-GAAP)9.1 %9.9 %8.6 %9.4 %

Income from Operations
Income from operations - INSURANCE SEGMENT
(in millions)
3Q243Q23YTD 2024YTD 2023
GAAP$274$722$1,935$3,080
Amortization associated with identifiable intangibles461317
Impact of exit of employer group commercial medical products business515111115
Accrued charge related to certain anticipated litigation expenses15105
Adjusted (non-GAAP)$329$794$2,059$3,217

(b) Generally, when the first day of a month falls on a weekend or holiday, with the exception of January 1 (New Year's Day), the
company receives its monthly Medicare premium payment from CMS on the last business day of the previous month. On a GAAP
basis, this can result in certain quarterly cash flows from operations including more or less than three monthly payments. Consequently, when this occurs, the company reports Adjusted cash flows from operations to reflect three payments in each quarter to match the related expenses.

Net cash from operating activities
(in millions)
YTD 2024YTD 2023
GAAP$3,494$11,115
Timing of premium payment from CMS (7,073)
Adjusted (non-GAAP)
$3,494$4,042

(c) The CenterWell segment Adjusted income from operations includes an adjustment to add back depreciation and amortization expense to the segment's GAAP income from operations since such an adjustment is commonly utilized for valuation purposes within the healthcare delivery industry.
Income from operations - CENTERWELL SEGMENT
(in millions)
3Q243Q23YTD 2024YTD 2023
GAAP$382$400$1,002$1,017
Depreciation and amortization expense57 53 166 152 
Adjusted (non-GAAP)$439 $453 $1,168 $1,169 
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(d) FY 2024 projected Adjusted results exclude the future impact of items that cannot be estimated at this time; YTD 2024 amounts shown.
(e) Prior Period Development related to the employer group commercial medical products business:
Favorable (Unfavorable) Prior Period DevelopmentFirst QuarterSecond
Quarter
Third QuarterYTD
Prior Period Development from prior years recognized in 2024
$34($9)($1)$24
Prior Period Development from prior years recognized in 2023
$23($20)($2)$1
Cautionary Statement
This news release includes forward-looking statements regarding Humana within the meaning of the Private Securities Litigation Reform Act of 1995. When used in investor presentations, press releases, Securities and Exchange Commission (SEC) filings, and in oral statements made by or with the approval of one of Humana’s executive officers, the words or phrases like “expects,” “believes,” “anticipates,” “assumes,” “intends,” “likely will result,” “estimates,” “projects” or variations of such words and similar expressions are intended to identify such forward-looking statements.
These forward-looking statements are not guarantees of future performance and are subject to risks, uncertainties, and assumptions, including, among other things, information set forth in the “Risk Factors” section of the company’s SEC filings, a summary of which includes but is not limited to the following:
If Humana does not design and price its products properly and competitively, if the premiums Humana receives are insufficient to cover the cost of healthcare services delivered to its members, if the company is unable to implement clinical initiatives to provide a better healthcare experience for its members, lower costs and appropriately document the risk profile of its members, or if its estimates of benefits expense are inadequate, Humana’s profitability could be materially adversely affected. Humana estimates the costs of its benefit expense payments, and designs and prices its products accordingly, using actuarial methods and assumptions based upon, among other relevant factors, claim payment patterns, medical cost inflation, and historical developments such as claim inventory levels and claim receipt patterns. The company continually reviews estimates of future payments relating to benefit expenses for services incurred in the current and prior periods and makes necessary adjustments to its reserves, including premium deficiency reserves, where appropriate. These estimates involve extensive judgment, and have considerable inherent variability because they are extremely sensitive to changes in claim payment patterns and medical cost trends. Accordingly, Humana's reserves may be insufficient.
If Humana fails to effectively implement its operational and strategic initiatives, including its Medicare initiatives, which are of particular importance given the concentration of the company's revenues in these products, state-based contract strategy, the growth of its CenterWell business, and its integrated care delivery model, the company’s business may be materially adversely affected. In addition, there can be no assurances that the company will be successful in maintaining or improving its Star ratings in future years.
The number of Humana’s Medicare Advantage plans rated 4-star or higher are expected to significantly decline in 2025. Humana has filed a lawsuit seeking to set aside and vacate the 2025 Star Ratings of its Medicare Advantage plans, but there is no assurance that the company will prevail in this lawsuit. If the company is not successful the decline in Star Ratings may negatively impact its 2026 quality bonus payments from CMS and may also significantly adversely affect the company’s revenues, operating results, and cash flows.
If Humana, or the third-party service providers on which it relies, fails to properly maintain the integrity of its data, to strategically maintain existing or implement new information systems, to protect Humana’s proprietary rights to its systems, or to defend against cyber-security attacks, contain such attacks when they occur, or prevent other privacy or data security incidents that result in security breaches that disrupt the company's operations or in the unintentional dissemination of sensitive personal information or proprietary or confidential information, the company’s business may be materially adversely affected.
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Humana is involved in various legal actions, or disputes that could lead to legal actions (such as, among other things, provider contract disputes and qui tam litigation brought by individuals on behalf of the government), governmental and internal investigations, and routine internal review of business processes any of which, if resolved unfavorably to the company, could result in substantial monetary damages or changes in its business practices. Increased litigation and negative publicity could also increase the company’s cost of doing business.
As a government contractor, Humana is exposed to risks that may materially adversely affect its business or its willingness or ability to participate in government healthcare programs including, among other things, loss of material government contracts; governmental audits and investigations; potential inadequacy of government determined payment rates; potential restrictions on profitability, including by comparison of profitability of the company’s Medicare Advantage business to non-Medicare Advantage business; or other changes in the governmental programs in which Humana participates. Changes to the risk-adjustment model utilized by CMS to adjust premiums paid to Medicare Advantage plans or retrospective recovery by CMS of previously paid premiums as a result of the final rule related to the risk adjustment data validation audit methodology published by CMS on January 30, 2023 (Final RADV Rule), which Humana believes fails to address adequately the statutory requirement of actuarial equivalence and violates the Administrative Procedure Act due to its failure to include a "Fee for Service Adjuster" could have a material adverse effect on the company's operating results, financial position and cash flows.
Humana's business activities are subject to substantial government regulation. New laws or regulations, or legislative, judicial, or regulatory changes in existing laws or regulations or their manner of application could increase the company's cost of doing business and have a material adverse effect on Humana’s results of operations (including restricting revenue, enrollment and premium growth in certain products and market segments, restricting the company’s ability to expand into new markets, increasing the company’s medical and operating costs by, among other things, requiring a minimum benefit ratio on insured products, lowering the company’s Medicare payment rates and increasing the company’s expenses associated with a non-deductible health insurance industry fee and other assessments); the company’s financial position (including the company’s ability to maintain the value of its goodwill); and the company’s cash flows.
Humana’s failure to manage acquisitions, divestitures and other significant transactions successfully may have a material adverse effect on the company’s results of operations, financial position, and cash flows.
If Humana fails to develop and maintain satisfactory relationships with the providers of care to its members, the company’s business may be adversely affected.
Humana faces significant competition in attracting and retaining talented employees. Further, managing succession for, and retention of, key executives is critical to the Company’s success, and its failure to do so could adversely affect the Company’s businesses, operating results and/or future performance.
Humana’s pharmacy business is highly competitive and subjects it to regulations and supply chain risks in addition to those the company faces with its core health benefits businesses.
Changes in the prescription drug industry pricing benchmarks may adversely affect Humana’s financial performance.
Humana’s ability to obtain funds from certain of its licensed subsidiaries is restricted by state insurance regulations.
Downgrades in Humana’s debt ratings, should they occur, may adversely affect its business, results of operations, and financial condition.
Volatility or disruption in the securities and credit markets may significantly and adversely affect the value of our investment portfolio and the investment income that we derive from this portfolio.

In making forward-looking statements, Humana is not undertaking to address or update them in future filings or communications regarding its business or results. In light of these risks, uncertainties, and assumptions, the forward-looking events discussed herein may or may not occur. There also may be other risks that the company is unable to predict at this time. Any of these risks and uncertainties may cause actual results to differ materially from the results discussed in the forward-looking statements.
13


Humana advises investors to read the following documents as filed by the company with the SEC for further discussion both of the risks it faces and its historical performance:
Form 10-K for the year ended December 31, 2023;
Form 10-Q for the quarter ended March 31, 2024 and June 30, 2024; and
Form 8-Ks filed during 2024.
About Humana
Humana Inc. is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell health care services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

14


Humana Inc. Full Year 2024 Projections - As of October 30, 2024
Current GuidancePrior Guidance
Diluted earnings per common share
GAAP: at least $12.89
GAAP: approximately $12.81
Non-GAAP: at least $16.00
Non-GAAP: approximately $16.00
Total Revenues
Consolidatedno change
GAAP: approximately $116 billion
Consolidated and segment level revenue projections include expected investment income.
Segment level revenues include amounts that eliminate in consolidation.
Insurance segmentno change
GAAP: approximately $112 billion
CenterWell segmentno change
GAAP: approximately $19 billion
Change in year-end medical membership from prior year-end
Individual Medicare AdvantageGrowth of approximately 265,000Growth of approximately 225,000
Group Medicare AdvantageGrowth of approximately 35,000Growth of approximately 45,000
Medicare stand-alone PDPno changeDecline of approximately 600,000
State-based contractsGrowth of approximately 200,000Growth of approximately 250,000State-based contracts guidance includes membership in Florida, Illinois, Indiana, Kentucky, Louisiana, Ohio, Oklahoma, South Carolina, and Wisconsin.
Benefit Ratio
 Insurance segment
no change
GAAP: approximately 90%
Ratio calculation: benefits expense as a percent of premiums revenues.
Operating Cost Ratio Consolidated
no change
GAAP: approximately 11.4%
Ratio calculation: operating costs excluding depreciation and amortization as a percent of revenues excluding investment income.
Segment Results
Insurance segment income from operationsno change
GAAP: approximately $1.1 billion
Non-GAAP: approximately $1.2 billion
Insurance segment Non-GAAP income from operations excludes the projected impact of the exit of employer group commercial medical products business and segment amortization.

CenterWell segment Non-GAAP income from operations excludes the projected impact of segment depreciation and amortization.
CenterWell segment income from operationsno change
GAAP: approximately $1.2 billion
Non-GAAP: approximately $1.4 billion
Effective Tax Rateno change
GAAP: approximately 25.2%
Non-GAAP: approximately 25.0%
Weighted Avg. Share Count for Diluted EPSno changeapproximately 121 million
Cash flows from operations
GAAP: approximately $2.75 billion
GAAP: approximately $2 billion
Capital expenditures
GAAP: approximately $600 million
GAAP: approximately $800 million
15




Humana Inc.
Statistical Schedules
and
Supplementary Information
3Q24 Earnings Release



S-1







Humana Inc.
Statistical Schedules and Supplementary Information
3Q24 Earnings Release
(S-3) Consolidated Statements of Income - Quarter and YTD
(S-4)Consolidated Balance Sheets
(S-5)Consolidated Statements of Cash Flows - YTD
(S-6) - (S-7)Consolidating Statements of Income - Quarter
(S-8) - (S-9)Consolidating Statements of Income - YTD
(S-10)Membership Detail
(S-11) - (S-12) Premiums and Services Revenue Detail
(S-13) - (S-15)CenterWell Segment - Pharmacy Solutions, Primary Care, & Home Solutions
(S-16)Footnotes
S-2


Humana Inc.
Consolidated Statements of Income (Unaudited)
Dollars in millions, except per common share results
 For the three months ended 
September 30,
For the nine months ended
September 30,
 2024202320242023
Revenues:
Premiums$27,951 $25,099 $84,354 $76,144 
Services1,103 1,016 3,265 2,993 
Investment income343 308 929 775 
Total revenues29,397 26,423 88,548 79,912 
Operating expenses:
Benefits25,120 21,745 75,283 65,612 
Operating costs3,339 3,271 9,529 9,361 
Depreciation and amortization210 201 631 578 
Total operating expenses28,669 25,217 85,443 75,551 
Income from operations728 1,206 3,105 4,361 
Interest expense169 114 496 347 
Other (income) expense, net(92)(6)26 40 
Income before income taxes and equity in net earnings651 1,098 2,583 3,974 
Provision from income taxes155 256 629 911 
Equity in net losses (A)(16)(12)(57)(39)
Net income480 830 1,897 3,024 
Net loss attributable to noncontrolling interests 3 
Net income attributable to Humana$480 $832 $1,900 $3,030 
Basic earnings per common share$3.99 $6.74 $15.76 $24.37 
Diluted earnings per common share$3.98 $6.71 $15.72 $24.26 
Shares used in computing basic earnings per common share (000’s)120,405 123,426 120,609 124,335 
Shares used in computing diluted earnings per common share (000’s)120,764 123,983 120,899 124,885 

S-3


Humana Inc.
Consolidated Balance Sheets (Unaudited)
Dollars in millions, except share amounts
 September 30,December 31,
 20242023
Assets
Current assets:
Cash and cash equivalents$5,116 $4,694 
Investment securities19,033 16,626 
Receivables, net2,144 2,035 
Other current assets6,633 6,631 
Total current assets32,926 29,986 
Property and equipment, net2,693 3,030 
Long-term investment securities400 382 
Equity method investments729 740 
Goodwill9,590 9,550 
Other long-term assets3,669 3,377 
Total assets$50,007 $47,065 
Liabilities and Stockholders’ Equity
Current liabilities:
Benefits payable$11,125 $10,241 
Trade accounts payable and accrued expenses5,915 6,569 
Book overdraft356 353 
Unearned revenues195 266 
Short-term debt1,136 1,443 
Total current liabilities18,727 18,872 
Long-term debt11,886 10,213 
Other long-term liabilities1,770 1,662 
Total liabilities32,383 30,747 
Commitments and contingencies
Stockholders’ equity:
Preferred stock, $1 par; 10,000,000 shares authorized, none issued — 
Common stock, $0.16 2/3 par; 300,000,000 shares authorized; 198,718,810 issued at September 30, 202433 33 
Capital in excess of par value3,471 3,346 
Retained earnings29,118 27,540 
Accumulated other comprehensive loss(653)(999)
Treasury stock, at cost, 78,307,467 shares at September 30, 2024(14,404)(13,658)
Total stockholders’ equity17,565 16,262 
Noncontrolling interests59 56 
Total equity17,624 16,318 
Total liabilities and equity$50,007 $47,065 
Debt-to-total capitalization ratio42.3 %41.8 %
S-4


Humana Inc.
Consolidated Statements of Cash Flows (Unaudited) Dollars in millions
For the nine months ended
September 30,
 20242023
Cash flows from operating activities
Net income$1,897 $3,024 
Adjustments to reconcile net income to net cash provided by operating activities:
(Gain) loss on investment securities, net(10)49 
Equity in net losses57 39 
Stock-based compensation153 142 
Depreciation682 628 
Amortization46 51 
Impairment of property and equipment129 31 
Changes in operating assets and liabilities, net of effect of businesses acquired and disposed:
Receivables(109)(126)
Other assets258 (935)
Benefits payable884 870 
Other liabilities(498)39 
Unearned revenues(71)7,250 
Other, net76 53 
Net cash provided by operating activities3,494 11,115 
Cash flows from investing activities
Acquisitions, net of cash and cash equivalents acquired(37)(223)
Purchases of property and equipment, net(421)(721)
Purchases of investment securities(6,403)(3,366)
Maturities of investment securities2,214 885 
Proceeds from sales of investment securities1,758 815 
Net cash used in investing activities(2,889)(2,610)
Cash flows from financing activities
(Withdrawals) receipts from contract deposits, net(638)2,481 
Proceeds from issuance of senior notes, net2,232 1,215 
Repayments of senior notes(48)(1,719)
(Repayments) issuance of commercial paper, net(895)1,618 
Repayment of term loan (500)
Debt issue costs(7)(4)
Change in book overdraft3 (52)
Common stock repurchases(768)(1,002)
Dividends paid(323)(320)
Other261 (135)
Net cash (used in) provided by financing activities(183)1,582 
Increase in cash and cash equivalents422 10,087 
Cash and cash equivalents at beginning of period4,694 5,061 
Cash and cash equivalents at end of period $5,116 $15,148 
S-5


Humana Inc.
Consolidating Statements of Income—For the three months ended September 30, 2024 (Unaudited)
In millions

InsuranceCenterWellEliminations/
Corporate
Consolidated
Revenues—external customers Premiums:
Individual Medicare Advantage$21,856 $— $— $21,856 
Group Medicare Advantage1,913 — — 1,913 
Medicare stand-alone PDP721 — — 721 
Total Medicare24,490 — — 24,490 
State-based contracts and other2,921 — — 2,921 
Commercial fully-insured85 — — 85 
Specialty benefits238 — — 238 
 Medicare Supplement217 — — 217 
Total premiums27,951 — — 27,951 
Services revenue:
Home solutions— 326 — 326 
Primary care— 319 — 319 
Pharmacy solutions— 232 — 232 
Military services and other214 — — 214 
Commercial ASO 12 — — 12 
Total services revenue226 877 — 1,103 
Total revenues—external customers28,177 877 — 29,054 
Intersegment revenues4,164 (4,165)— 
Investment income192 — 151 343 
Total revenues28,370 5,041 (4,014)29,397 
Operating expenses:
Benefits25,319 — (199)25,120 
Operating costs2,595 4,602 (3,858)3,339 
Depreciation and amortization182 57 (29)210 
Total operating expenses28,096 4,659 (4,086)28,669 
Income from operations$274 $382 $72 $728 
Benefit ratio90.6 %89.9 %
Operating cost ratio9.2 %91.3 %11.5 %
S-6


Humana Inc.
Consolidating Statements of Income—For the three months ended September 30, 2023 (Unaudited)
In millions

InsuranceCenterWellEliminations/
Corporate
Consolidated
Revenues—external customers Premiums:
Individual Medicare Advantage$19,637 $— $— $19,637 
Group Medicare Advantage1,695 — — 1,695 
Medicare stand-alone PDP493 — — 493 
Total Medicare21,825 — — 21,825 
State-based contracts and other 1,995 — — 1,995 
Commercial fully-insured842 — — 842 
Specialty benefits252 — — 252 
 Medicare Supplement
185 — — 185 
Total premiums25,099 — — 25,099 
Services revenue:
Home solutions— 342 — 342 
Primary care— 214 — 214 
Pharmacy solutions— 203 — 203 
Military services and other202 — — 202 
Commercial ASO55 — — 55 
Total services revenue257 759 — 1,016 
Total revenues—external customers25,356 759 — 26,115 
Intersegment revenues3,901 (3,902)— 
Investment income154 — 154 308 
Total revenues25,511 4,660 (3,748)26,423 
Operating expenses:
Benefits21,976 — (231)21,745 
Operating costs2,634 4,207 (3,570)3,271 
Depreciation and amortization179 53 (31)201 
Total operating expenses24,789 4,260 (3,832)25,217 
Income from operations$722 $400 $84 $1,206 
Benefit ratio87.6 %86.6 %
Operating cost ratio10.4 %90.3 %12.5 %

S-7


Humana Inc.
Consolidating Statements of Income—For the nine months ended September 30, 2024 (Unaudited)
In millions
InsuranceCenterWellEliminations/
Corporate
Consolidated
Revenues—external customers Premiums:
Individual Medicare Advantage$66,519 $— $— $66,519 
Group Medicare Advantage5,840 — — 5,840 
Medicare stand-alone PDP2,409 — — 2,409 
Total Medicare74,768 — — 74,768 
State-based contracts and other7,756   7,756 
Commercial fully-insured493 — — 493 
Specialty717 — — 717 
Medicare Supplement620 — — 620 
Total premiums84,354 — — 84,354 
Services revenue:
Home solutions — 996 — 996 
Primary care— 882 — 882 
Pharmacy solutions — 672 — 672 
Military services and other671 — — 671 
Commercial ASO44 — — 44 
Total services revenue715 2,550 — 3,265 
Total revenues—external customers85,069 2,550 — 87,619 
Intersegment revenues12,256 (12,259)— 
Investment income522 — 407 929 
Total revenues85,594 14,806 (11,852)88,548 
Operating expenses:
Benefits75,752 — (469)75,283 
Operating costs7,354 13,638 (11,463)9,529 
Depreciation and amortization553 166 (88)631 
Total operating expenses83,659 13,804 (12,020)85,443 
Income from operations$1,935 $1,002 $168 $3,105 
Benefit ratio89.8 %89.2 %
Operating cost ratio8.6 %92.1 %10.9 %

S-8



Humana Inc.
Consolidating Statements of Income—For the nine months ended September 30, 2023 (Unaudited)
In millions
InsuranceCenterWellEliminations/
Corporate
Consolidated
Revenues—external customers Premiums:
Individual Medicare Advantage$59,195 $— $— $59,195 
Group Medicare Advantage5,192 — — 5,192 
Medicare stand-alone PDP1,677 — — 1,677 
Total Medicare66,064 — — 66,064 
State-based contracts and other5,966 — — 5,966 
Commercial fully-insured2,810 — — 2,810 
Specialty758 — — 758 
Medicare Supplement546 — — 546 
Total premiums76,144 — — 76,144 
Services revenue:
Home solutions— 997 — 997 
Primary care— 605 — 605 
Pharmacy solutions— 661 — 661 
Military services and other540 — — 540 
Commercial ASO190 — — 190 
Total services revenue730 2,263 — 2,993 
Total revenues—external customers76,874 2,263 — 79,137 
Intersegment revenues30 11,432 (11,462)— 
Investment income385 — 390 775 
Total revenues77,289 13,695 (11,072)79,912 
Operating expenses:
Benefits66,096 — (484)65,612 
Operating costs7,597 12,526 (10,762)9,361 
Depreciation and amortization516 152 (90)578 
Total operating expenses74,209 12,678 (11,336)75,551 
Income from operations$3,080 $1,017 $264 $4,361 
Benefit ratio86.8 %86.2 %
Operating cost ratio9.9 %91.5 %11.8 %
S-9


Humana Inc.
Membership Detail (Unaudited)
In thousands
     
 September 30, 2024Average 3Q24September 30, 2023December 31, 2023
Medical Membership:
Individual Medicare Advantage*5,659.2 5,642.2 5,374.4 5,408.9 
Group Medicare Advantage546.7 546.7 510.3 509.6 
Total Medicare Advantage6,205.9 6,188.9 5,884.7 5,918.5 
Medicare stand-alone PDP2,315.7 2,322.8 2,885.8 2,849.1 
Total Medicare8,521.6 8,511.7 8,770.5 8,767.6 
Medicare Supplement357.3 351.4 299.4 307.2 
State-based contracts and other1,446.1 1,434.0 1,264.6 1,228.8 
Military services5,984.8 5,969.3 5,935.4 5,960.2 
Total excluding employer group commercial medical16,309.8 16,266.4 16,269.9 16,263.8 
Fully-insured commercial medical25.9 37.5 409.3 338.7 
ASO commercial22.4 27.1 284.3 255.3 
Total employer group commercial medical48.364.6 693.6 594.0 
Total Medical Membership16,358.1 16,331.0 16,963.5 16,857.8 
Specialty Membership:  
Dental—fully-insured (B)2,070.6 2,074.2 2,262.3 2,205.0 
Dental—ASO291.3 291.5 307.1 307.0 
Total Dental2,361.9 2,365.7 2,569.4 2,512.0 
Vision1,846.5 1,848.3 1,997.6 1,971.4 
Other supplemental benefits358.4 359.4 397.3 384.9 
Total Specialty Membership4,566.8 4,573.4 4,964.3 4,868.3 
September 30, 2024Member Mix
September 30, 2024
September 30, 2023Member Mix
September 30, 2023
Individual Medicare Advantage Membership
HMO2,866.3 51 %2,849.0 53 %
PPO/PFFS2,792.9 49 %2,525.4 47 %
Total Individual Medicare Advantage
5,659.2 100 %5,374.4 100 %
Individual Medicare Advantage Membership
Shared Risk (C)2,111.3 37 %1,890.0 35 %
Path to Risk (D)1,873.6 33 %1,837.5 34 %
Total Value-based3,984.9 70 %3,727.5 69 %
Other1,674.3 30 %1,646.9 31 %
Total Individual Medicare Advantage5,659.2 100 %5,374.4 100 %
*Individual Medicare Advantage membership includes 939,600 Dual Eligible Special Need Plans (D-SNP) members as of September 30, 2024, a net increase of 71,600, or 8 percent, from 868,000 as of September 30, 2023, and up 68,300, or 8 percent, from 871,300 as of December 31, 2023.
S-10


Humana Inc.
Premiums and Services Revenue Detail (Unaudited)
Dollars in millions, except per member per month; includes intersegment revenues
 For the three months ended September 30,Per Member per Month (I)
For the three months ended September 30,
DollarPercentage
 20242023ChangeChange20242023
Insurance
Individual Medicare Advantage$21,856 $19,637 $2,219 11.3 %$1,291 $1,226 
Group Medicare Advantage1,913 1,695 218 12.9 %1,166 1,108 
Medicare stand-alone PDP721 493 228 46.2 %103 57 
State-based contracts and other (E)2,921 1,995 926 46.4 %653 493 
Commercial fully-insured (F)85 842 (757)-89.9 %640 564 
Specialty (G)238 252 (14)-5.6 %19 18 
Medicare Supplement217 185 32 17.3 %206 207 
Military and other (H)215 203 12 5.9 %
Commercial ASO12 55 (43)-78.2 %
Total 28,178 25,357 2,821 11.1 %
CenterWell
Pharmacy solutions2,933 2,797 136 4.9 %
Primary care1,257 1,068 189 17.7 %
Home solutions851 795 56 7.0 %
Total5,041 4,660 381 8.2 %










S-11


Humana Inc.
Premiums and Services Revenue Detail (Unaudited)
Dollars in millions, except per member per month; includes intersegment revenues

 For the nine months ended September 30,Per Member per Month (I)
For the nine months ended September 30,
DollarPercentage
 20242023ChangeChange20242023
Insurance
Individual Medicare Advantage$66,519 $59,195 $7,324 12.4 %$1,322 $1,259 
Group Medicare Advantage5,840 5,192 648 12.5 %1,183 1,129 
Medicare stand-alone PDP2,409 1,677 732 43.6 %114 63 
State-based contracts and other (E)7,756 5,966 1,790 30.0 %602 476 
Commercial fully-insured (F)493 2,810 (2,317)-82.5 %569 552 
Specialty (G)717 758 (41)-5.4 %18 18 
Medicare Supplement 620 546 74 13.6 %206 205 
Military services and other (H)674 570 104 18.2 %
Commercial ASO 44 190 (146)-76.8 %
Total 85,072 76,904 8,168 10.6 %
CenterWell
Pharmacy solutions8,635 8,509 126 1.5 %
Primary care3,666 3,101 565 18.2 %
Home solutions2,505 2,085 420 20.1 %
Total 14,806 13,695 1,111 8.1 %

S-12


Humana Inc.
CenterWell Segment - Pharmacy Solutions (Unaudited)


For the three months ended
September 30, 2024
For the three months ended
September 30, 2023
For the three months ended
June 30, 2024
Generic Dispense Rate
Total Medicare90.8 %91.8 %90.9 %
Mail-Order Penetration
Total Medicare28.1 %29.6 %28.4 %



For the nine months ended
September 30, 2024
For the nine months ended
September 30, 2023
Generic Dispense Rate
Total Medicare91.0 %91.4 %
Mail-Order Penetration
Total Medicare28.5 %30.0 %






S-13


Humana Inc.
CenterWell Segment - Primary Care (J) (Unaudited)


As of September 30, 2024As of September 30, 2023Year-over-Year Growth
PrimaryPrimaryPrimary
CenterCarePatientsCenterCarePatientsCenterCarePatients
CountProvidersServed (K)CountProvidersServed (K)CountProvidersServed
De novo120 29564,100 100 26836,400 20.0 %10.1 %76.1 %
Wholly-owned181658217,300 196614187,200 (7.7)%7.2 %16.1 %
Independent Physician Associations62,800 61,100 2.8 %
301953 344,200 296882 284,700 1.7 %8.0 %20.9 %


As of December 31, 2023YTD Growth
PrimaryPrimary
CenterCarePatientsCenterCarePatients
CountProvidersServed (K)CountProvidersServed
De novo108 27443,100 11.1 %7.7 %48.7 %
Wholly-owned188 617189,600 (3.7)%6.6 %14.6 %
Independent Physician Associations61,500 2.1 %
296891 294,200 1.7 %7.0 %17.0 %







S-14


Humana Inc.
CenterWell Segment - Home Solutions (Unaudited)


For the three months ended
September 30, 2024
For the three months ended
September 30, 2023
Year-over-Year Growth
Episodic Admissions (L)79,149 76,270 3.8 %
Total Admissions - Same Store (M)102,978 97,593 5.5 %



For the nine months ended
September 30, 2024
For the nine months ended
September 30, 2023
Year-over-Year Growth
Episodic Admissions (L)244,433 225,721 8.3 %
Total Admissions - Same Store (M)317,482 289,892 9.5 %

S-15


Humana Inc.
Footnotes to Statistical Schedules and Supplementary Information
3Q24 Earnings Release

A.Net losses associated with the company's non-consolidated minority interest investments.
B.Fully-insured dental membership as reported does not include Humana members that have a Medicare Advantage plan that includes an embedded dental benefit.
C.In certain circumstances, the company contracts with providers to accept financial risk for a defined set of Medicare Advantage membership. For these Downside Risk arrangements, the provider is measured against a medical expense ratio target and the company may share savings from reduction to the total cost of care of the defined membership. The result is a high level of engagement on the part of the provider. Under these arrangements, the company may contract with providers to accept partial, full, or global financial risk. In certain instances (capitated shared risk) of these arrangements, the company may choose to prepay these providers a monthly fixed-fee per member to coordinate substantially all of the medical care for their Medicare Advantage members assigned or attributed to their provider panel, including some health benefit administrative functions and claims processing.
D.A Path to Risk provider is one who has a high level of engagement and has contracted with the company to participate in an Upside Only/Shared Savings total cost of care arrangement and/or in one of Humana’s Quality Bonus programs (Model Practice), through which the company rewards the provider for achieving quality and utilization targets. Providers who are contracted in an Upside Only/Shared Savings arrangement may receive a portion of achieved surpluses when the actual cost of the medical services provided to patients assigned or attributed to their panel is less than the agreed upon medical expense targets. These contracts may also include a Downside Risk trigger (future date or membership threshold) which has not yet been met.
E.Per Member per Month (PMPM) shown reflects only Medicaid premiums and average Medicaid membership for the period; includes impact of dual eligible demonstration members.
F.Fully-insured commercial medical premiums also include stop-loss premiums associated with the commercial ASO product; for purposes of the PMPM metric, the commercial ASO stop-loss premiums have been excluded.
G.Specialty per member per month is computed based on reported specialty premiums and average fully-insured specialty membership for the period.
H.The amounts primarily reflect services revenues under the TRICARE East Region contract that generally are contracted on a per-member basis.
I.Computed based on average membership for the period (i.e. monthly ending membership during the period divided by the number of months in the period).
J.De novo refers to all new centers opened or acquired since 2020 under a WCAS joint venture. Wholly-owned refers to all centers outside a WCAS joint venture.
K.Represents Medicare Advantage (MA) risk, MA path to risk, MA value-based, Direct Contracting Entity, and Accountable Care Organization patients.
L.Reflects patient admissions under the Patient Driven Groupings Model (PDGM) payment model.
M.Reflects all patient admissions regardless of reimbursement model. Same store is defined as care centers that have been owned and operated at least the last twelve months and startups that are an expansion of a same store care center.

S-16
Exhibit 99.3
Humana Inc. Third Quarter 2024 Prepared Management Remarks 10/30/2024
image_0.jpg
Please view these remarks in conjunction with our 3Q 2024 earnings release that can be found on our website at www.humana.com under the Investors section, or via the following link: https://humana.gcs-web.com/financial-information/quarterly-results.

We also invite you to listen to our live question and answer webcast with our President and Chief Executive Officer, Jim Rechtin, Chief Financial Officer, Susan Diamond, and President of Insurance, George Renaudin, which will begin today at 9:00 a.m. Eastern Time and will be available at via the following link: https://humana.gcs-web.com/events-and-presentations/upcoming-events. For those unable to listen to the live event, the archive will be available in the Historical Webcasts and Presentations section of the Investor Relations page via the following link: https://humana.gcs-web.com/events-and-presentations.

Cautionary Statement
Certain of the matters discussed in these prepared remarks are forward-looking and are subject to a number of risks, uncertainties and assumptions. Actual results could differ materially.
Investors are advised to read the detailed risk factors discussed in our latest Form 10-K, our other filings with the Securities and Exchange Commission, and our 3Q 2024 earnings release as they relate to forward-looking statements along with other risks discussed in our SEC filings. We undertake no obligation to publicly address or update any forward-looking statements in future filings or communications regarding our business or results.
Today’s release, our historical financial news releases and our filings with the SEC are all also available on our Investor Relations site.
These remarks include financial measures that are not in accordance with generally accepted accounting principles, or GAAP.
Management's explanation for the use of these non-GAAP measures and reconciliations of GAAP to non-GAAP financial measures are included in today’s release which can be found via the following link: https://humana.gcs-web.com/financial-information/quarterly-results.
Finally, any references to earnings per share or EPS made within these remarks refer to diluted earnings per common share.





Exhibit 99.3
Humana Inc. Third Quarter 2024 Prepared Management Remarks 10/30/2024
Management Commentary
Key Messages:
Third quarter financial results exceeded expectations driven by slightly higher than anticipated individual Medicare Advantage (MA) membership and member risk scores, combined with outperformance in CenterWell Primary Care
Full year 2024 individual MA membership growth guidance increased by 40,000 to 265,000, driven by better-than-expected retention and non-DSNP sales
The third quarter Insurance segment benefit ratio was in line with expectations, supported by slightly higher-than-anticipated member risk scores and in line medical costs in our MA business, offset by higher-than-anticipated Medicaid medical costs
oWe reaffirmed our full year Insurance segment benefit ratio guidance of ‘approximately 90%’
Our performance to date allows us to update our 2024 Adjusted EPS outlook to ‘at least $16.00’ from our previous guidance of ‘approximately $16.00’, while also contemplating additional investments to support long-term value creation
oWe expect the additional investments to be focused in areas such as supporting profitable membership growth and further strengthening our Stars program
We remain committed to achieving our individual MA margin target of ‘at least 3 percent1, while acknowledging there is now more risk in our ability to fully achieve this result by 2027 due to the 2025 MA Star results
Looking ahead to 2025, we remain confident in the overall assumptions utilized in our MA pricing and continue to anticipate declining a few hundred thousand individual MA members, primarily due to plan and county exits
oWe are evaluating additional investments in 2025 to support operational excellence and position the company for long term success
Investment focus areas include Stars, profitable membership growth, medical cost management and administrative efficiencies
oWe expect 2025 Adjusted EPS to be at least in line with final 2024 results inclusive of these investments, and provided our 2025 membership change is in line with current expectations
oWe will provide formal 2025 guidance on our fourth quarter 2024 earnings call early next year
Our recently filed lawsuit related to the 2025 MA Star Ratings includes a request to set aside and vacate Humana’s 2025 Star Ratings and remand the matter to CMS for recalculation and to share underlying data
Separately, we are progressing efforts to strengthen our Stars program with initiatives expected to impact performance across key measures
Finally, we are focused on continued advancement of our integrated health strategy, which is expected to drive better patient outcomes and earnings growth over time. Recent highlights include:
oRanking No. 1 among health insurers for customer experience (CX) by Forrester for the fourth consecutive year
oFurther expanding our Medicaid platform with Michigan’s intent to award Humana a contract for their new Highly Integrated Dual Eligible (HIDE) Special Needs Plan (SNP) program, bringing our total footprint to 12 states, including 9 active states and 3 where we have received an intent to award


Exhibit 99.3
Humana Inc. Third Quarter 2024 Prepared Management Remarks 10/30/2024
oCenterWell Primary Care performance has exceeded expectations year to date, and we continue expanding our platform where we now anticipate 20% patient panel growth and 15% growth in centers in 2024
oExpanding our CenterWell Home Health footprint with the acquisition of Intrepid, adding 30 net new branch locations, over 200 field clinicians, as well as key referral and patient relationships
oOneHome added 5 additional states covering approximately 400,000 Humana MA members to its home health management services, now covering approximately 50% of Humana’s MA membership
Third Quarter 2024 Results and Full Year 2024 Outlook
    Today, Humana reported Adjusted earnings per share of $4.16 for the third quarter of 2024, exceeding internal expectations and consensus estimates. This outperformance was driven by higher than anticipated revenue in our MA business, combined with outperformance in CenterWell Primary Care.
Our Insurance segment benefit ratio was in line with expectations for the third quarter, supported by slightly higher-than-anticipated member risk scores and in line medical costs in our MA business, offset by higher-than-anticipated Medicaid medical costs. Our Consolidated benefit ratio was slightly better than expectations for the third quarter, driven by outperformance in CenterWell Primary Care. For the full year, we reaffirmed our Insurance segment benefit ratio guidance of ‘approximately 90%’. Finally, we anticipate the fourth quarter Insurance segment benefit ratio to be in the range of 91.5% to 92%, with the Consolidated benefit ratio approximately 40 basis points less than Insurance.
Our performance to date allows us to update our 2024 Adjusted EPS outlook to ‘at least $16.00’ from our previous guidance of ‘approximately $16.00’, while contemplating additional investments to support Humana’s long-term success. Investment focus areas include supporting profitable membership growth and further strengthening our Stars program.
Additional discussion of our third quarter performance and full year 2024 outlook are in the sections that follow.
Medicare Advantage
Individual MA membership growth is positive versus previous expectations driven primarily by improved retention and higher than anticipated non-DSNP sales. The improved membership growth is in part due to incremental marketing investments driving additional sales volume, particularly in our internal sales channel, which typically results in higher retention and higher lifetime value membership. As we focus our efforts on driving high quality membership growth, we have been pleased to see our year-to-date growth disproportionally driven by growth in Florida, a heavily penetrated value-based provider market. We have captured approximately 55% of the industry growth in Florida year to date. For the full year, we now anticipate individual MA net membership growth of approximately 265,000 as compared to our previous expectation of approximately 225,000. Our updated full


Exhibit 99.3
Humana Inc. Third Quarter 2024 Prepared Management Remarks 10/30/2024
year growth estimate represents approximately 5% year over year growth, compared to industry growth expectations of approximately 6%.
Revenue for the quarter was slightly favorable to expectations driven by the higher than anticipated membership growth, along with slightly higher than anticipated member risk scores.
Finally, benefits expense was in line with expectations in the third quarter with higher than anticipated non-inpatient costs, including specialty drug costs, offset by lower than anticipated inpatient medical costs. The lower inpatient costs were driven by lower unit costs, with admits per thousand running largely in line with expectations.
Medicaid
Within Medicaid, medical costs were higher than anticipated in the quarter, particularly in newly implemented states. We are focused on mitigating the higher cost trends through cost management initiatives and rate advocacy efforts. Cost management initiatives include enhanced payment policy audits, expanded care plan reviews and network optimization efforts. We continue to work closely with our state and industry partners to ensure rates reflect the acuity level of members maintaining coverage and certain higher emerging cost trends, including behavioral health. To date, states have been receptive and collaborative in our discussions.
As noted above, all in, we continue to track in line with our full year Insurance segment benefit ratio guidance of ‘approximately 90%’ with other outperformance offsetting the higher-than-expected Medicaid costs.
From a membership perspective, we now anticipate an increase of approximately 200,000 members for the full year, down from our previous expectation of approximately 250,000, primarily due to a delay in the allocation of additional membership in Kentucky. Our 2024 Medicaid growth was supported by increases related to the Oklahoma and Indiana contracts implemented in 2024, as well as additional membership in Ohio which was implemented in 2023. This growth was partially offset by the loss of members impacted by the redetermination process.
We are excited about our continued momentum in expanding our Medicaid footprint. Michigan’s Department of Health & Human Services (DHHS) announced their intent to award Humana a contract for their new HIDE SNP program. This RFP was highly competitive, with 10 total bidders, eight of whom were active Medicaid program incumbents, including several local provider-owned MCOs. Humana earned 98.5% of the possible request for proposal (RFP) points, and was awarded the Wayne County region, home to Detroit, and the most populous county in the state. Humana was the only non-incumbent awardee. With the continued move towards linkage between Medicare and Medicaid to serve the D-SNP population, this eight-year contract is important as Michigan is one of Humana’s largest D-SNP states.



Exhibit 99.3
Humana Inc. Third Quarter 2024 Prepared Management Remarks 10/30/2024
CenterWell
Our Primary Care Organization (PCO) results exceeded expectations for the quarter driven by better-than-expected patient volume and revenue, combined with higher than anticipated favorable prior year development.
We have seen strong patient growth in 2024, adding 21,000 patients, or 49% growth, in our de novo centers and 27,700 patients, or 15% growth, in our more mature wholly-owned centers year to date. We now anticipate serving between 350,000 to 360,000 patients by year end, through organic growth and programmatic M&A, representing expected growth of approximately 55,000 to 65,000 patients year over year, up from our initial expectation of 35,000 to 45,000. The higher than anticipated growth is driven by continued expansion of contractual relationships with national and local MA payors, investments in targeted growth channels, M&A activity, and accelerated growth with fee-for-service Medicare as a part of our ACO Reach program.
We continue to see attractive opportunities to expand our PCO footprint through M&A. Over the course of 2024, we expect to have acquired up to 50 centers with a portion to be consolidated into other CenterWell locations in the first half of 2025 to realize synergy value and accelerate panel maturity across our footprint. We now anticipate operating approximately 340 centers by year end, representing 15% year over year growth.
In our Home business, we closed the acquisition of Intrepid during the third quarter, adding 30 net new branch locations, the majority of which are in certificate of need states, including Tennessee, Georgia, and South Carolina. Along with the additional service areas, we also added over 200 field clinicians, as well as key referral and patient relationships.
In addition, OneHome continued to expand its management of home health costs for Humana MA members in the third quarter, adding coverage to 5 additional states and approximately 400,000 additional MA members. With this expansion, OneHome now covers just over 3 million, or approximately 50%, of Humana’s MA members with its home health management services. OneHome also expanded its collaborative model with CenterWell Primary Care to the Houston and Dallas markets. We now have approximately 60,000 patients covered by this collaborative model in Florida and Texas.  
Looking Ahead to 2025
Individual Medicare Advantage

Our 2025 MA plans are focused on providing high quality, affordable healthcare coverage tailored to the needs of consumers.  We leveraged extensive consumer and broker research to inform our benefit design choices, ensuring we continue to put forth compelling plan offerings to the market, while also navigating the challenging rate and cost trend environment.  


Exhibit 99.3
Humana Inc. Third Quarter 2024 Prepared Management Remarks 10/30/2024
From a distribution and sales perspective, we are focused on supporting our brokers and members through a dynamic AEP, recognizing consumers across the industry are experiencing benefit reductions, driving increased shopping activity. More specifically, we enhanced our tools to make it easier for agents to identify plans that best meet the consumer’s need. In addition, we continue to find new ways to serve members and prospects who wish to shop, including through our new digital plan recommender tool as well as our owned agnostic capabilities.
All in, we believe our competitive positioning is in line with previous expectations and continue to anticipate our individual MA membership will decline a few hundred thousand in 2025, primarily due to plan and county exits. We look forward to sharing more in the coming months.
Standalone Prescription Drug Plans (PDP)

We were disciplined in the pricing of our PDP products for 2025 recognizing increased plan liability due to the Inflation Reduction Act (IRA) changes. Further, we are participating in the PDP Premium Stabilization Demonstration which increases the direct subsidy paid to plan sponsors, limits the maximum amount of member premium increase, and narrows the risk corridors for participating plans.
Our Value plan is positioned competitively and is designed to be attractive to cost conscious consumers, with a wide array of pharmacies in the network. In addition, our Basic plan will expand to 17 regions below the low-income benchmark.
We are pleased with our competitive positioning and currently expect 2025 membership to be similar to 2024 at approximately 2 million. We view our largely flat membership outlook favorably as compared to the membership reductions we have experienced in recent years, and against the backdrop of a declining PDP market.
Medicaid

In our Medicaid business, Humana continues to demonstrate the ability to deliver unique value to our members, state partners, and communities by building on a strong operating model that integrates physical and behavioral health and develops meaningful partnerships and innovations to address health inequities and social determinants of health. We anticipate continued investments to grow our platform organically with a focus on procuring additional awards in priority states, with RFPs currently active or upcoming across several new state programs, and further expansion anticipated in 2025.

Margin Expansion and EPS growth

We remain confident in the overall assumptions utilized in our 2025 MA pricing. Further, we are evaluating additional investments in 2025 to support operational excellence and profitable membership growth to position the company for long term success. More specifically, through our annual strategic planning process, we have identified opportunities relative to industry benchmarks to further strengthen our operating performance in areas


Exhibit 99.3
Humana Inc. Third Quarter 2024 Prepared Management Remarks 10/30/2024
such as Stars, medical cost management and administrative efficiencies. We are refining detailed operating plans to drive improved performance levels and are assessing the amount and pacing of needed investment.
Consistent with historical practice, we will not provide 2025 guidance until our fourth quarter earnings call but want to make it clear that we expect 2025 Adjusted EPS to be at least in line with final 2024 results, inclusive of these investments, and assuming 2025 individual MA membership growth is in line with current expectations.
We look forward to providing detailed 2025 guidance on our fourth quarter 2024 earnings call early next year and anticipate a fulsome update on our annual strategic planning process at an Investor Day, which we are targeting for May 2025.
Stars Program
On October 18, 2024, Humana filed a lawsuit related to the 2025 Medicare Advantage Star Ratings results, challenging the lack of transparency into the data underlying the ratings and CMS’ scoring of specific call center testing. Humana’s lawsuit includes a request to set aside and vacate Humana’s 2025 Star Ratings and remand the matter to CMS for recalculation and to share underlying data. We will provide updates as appropriate.     
Separately, we have initiatives underway focused on improving performance for measures that have not kept pace with industry improvement. Areas of focus include enhancing member and provider engagement strategies and incentive programs, improving customer experience, optimizing vendor relationships, and strengthening technology integrations to support operational excellence.
Going forward, we will provide periodic updates on these initiatives to demonstrate progress and confidence in our ability to return to an industry leading performance level. However, we do not intend to provide specific estimates from our internal modeling related to expected Humana results or industry thresholds. These modeling outputs are speculative by nature and often risk exposing competitively sensitive information.
MA and Value Based Care – Value Proposition
The MA industry is experiencing a time of transition as medical cost trends normalize post COVID and various regulatory changes are implemented. During this dynamic time, it is important to emphasize that the MA program maintains strong bipartisan support and is increasingly popular with beneficiaries given its focus on delivering high-quality, comprehensive care at a low cost. As of October 2024, 34 million seniors and individuals with disabilities2 have chosen MA, representing 56% of all Medicare eligibles3.
MA’s focus on preventative, comprehensive care leads to better health outcomes. As an example, MA beneficiaries have a 43% lower rate of avoidable hospitalizations for any condition compared to fee-for-service beneficiaries4. In addition, MA has a higher overall share of diverse populations at 31%5, compared to Original Medicare at 18%5 and MA plans represent a larger share of low-income enrollees versus Original Medicare. About 38% of enrollees with MA coverage have annual incomes of less than $25,000 as compared to 23% of Original


Exhibit 99.3
Humana Inc. Third Quarter 2024 Prepared Management Remarks 10/30/2024
Medicare enrollees6. These statistics demonstrate that MA is deeply valued and relied on by millions of seniors, particularly those who are underserved and with lower incomes.
In addition, MA incentivizes value-based care (VBC), resulting in more proactive and comprehensive care and better health outcomes for beneficiaries. Humana Healthcare Research team, in collaboration with a leading researcher and professor from Harvard University, recently released a groundbreaking study on the effectiveness of senior-focused primary care. Published in Health Affairs, this study is the first of its size and scope in analyzing senior-focused primary care organizations. This joint study found that patients of senior-focused primary care organizations, operating under a value-based care model, have enhanced access to primary care, experience fewer health disparities, and may achieve better health outcomes compared to those in traditional fee-for-service models.
Key findings include:
Better access to healthcare: Patients of value-based, senior-focused primary care organizations received 17% more primary care visits.
Reduced health disparities: Senior-focused primary care organizations narrowed racial and socioeconomic disparities, as Black and low-income beneficiaries had 39% and 21% more primary care visits, respectively.
Better health outcomes: Senior-focused primary care patients had 11% fewer emergency department visits, 6% fewer hospitalizations, and were 10% less likely to be readmitted to the hospital within 30 days.

The benefits of MA and VBC are clear, and as we look ahead, Kaiser Family Foundation anticipates MA penetration rates greater than 60% by 20307 with over 70 million Medicare eligible Americans 8. Humana is well positioned to remain an industry leader in this attractive market.

Closing
Our proactive anticipation of the higher industry cost trends in our original 2024 guidance has allowed us to deliver solid results to date and feel confident in our ability to deliver our full year 2024 Adjusted EPS of ‘at least $16.00’. Moreover, we are committed to making strategic investments to support Humana’s long-term success. Looking forward, our optimism remains high regarding the positive prospects for MA and VBC, with Humana well positioned to compete as an industry leader. We remain focused on positioning the company to deliver predictable and sustainable earnings growth and delivering compelling returns for our shareholders over the long term.
We appreciate your continued support and look forward to providing further updates in the coming months.
    


Exhibit 99.3
Humana Inc. Third Quarter 2024 Prepared Management Remarks 10/30/2024
Jim Rechtin, President and Chief Executive Officer
Susan Diamond, Chief Financial Officer




1 Pretax margin, less investment income
2 Centers for Medicare & Medicaid Services, Monthly Contract and Enrollment Summary Report, October 2024;
3 Centers for Medicare & Medicaid Services, MA State/County Penetration, October 2024; Centers for Medicare & Medicaid Services, Medicare Monthly Enrollment, June 2024; penetration rate based on Part B eligible population
4 Better Medicare Alliance State of Medicare Advantage Report 2023 - https://bettermedicarealliance.org/publication/state-of-medicare-advantage-2023/
5 Better Medicare Alliance State of Medicare Advantage Report 2024 - https://bettermedicarealliance.org/publication/state-of-medicare-advantage-2024/
6 Medicare Advantage Demographics Report – AHIP - https://ahiporg-production.s3.amazonaws.com/documents/202312-AHIP_MA-Demographics-Report-v05.pdf
7 Kaiser Family Foundation, Medicare Advantage in 2024: Enrollment Update and Key Trends, August 8, 2024 - https://www.kff.org/medicare/issue-brief/medicare-advantage-in-2024-enrollment-update-and-key-trends/
8 U.S. Census Bureau, Projected Age Groups and Sex Composition of the Population: Main Projections Series for the United States, 2017-2060. Available at: https://www.census.gov/data/tables/2017/demo/popproj/2017-summary-tables.html

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