Radian Guaranty Expands Client Education Department
17 Mai 2012 - 2:00PM
Business Wire
Radian Guaranty Inc., the mortgage insurance (MI) subsidiary of
Radian Group Inc. (NYSE: RDN), today announced the addition of
seasoned trainer Susan Walsh as the Southern Regional Training
Manager. In this new role, Susan is responsible for providing
product training, as well as operational and sales skills training,
to Radian’s customers in the southern United States. Susan joins
Radian with more than 30 years of mortgage experience including
mortgage processing and underwriting, sales, sales management and
training. During the last 16 years, Susan has focused on training
design, development and delivery and leadership coaching to
mortgage professionals.
Susan Walsh, new Training Manager at
Radian (Photo: Radian Group Inc.)
Prior to joining Radian, Susan spent ten years with Bank of
America where she held several roles supporting the consumer real
estate mortgage division. In this position, Susan had the
opportunity to create and redesign sales curriculum and continuing
education materials for mortgage loan officers and managers. In
addition, Susan was part of the team responsible for creating and
implementing the first leadership development program for all
mid-level leaders in the consumer division at Bank of America.
“We’re excited to have Susan join the client education team to
serve our lending partners in the southern part of the U.S.,” said
Brien McMahon, Radian’s chief franchise officer. “I’m proud of what
our trainers have accomplished, clearly establishing themselves as
the premier training team in the mortgage insurance industry.
Training has become an obvious value-added service for many of our
customers – 17,000 trained in 2011 alone! By adding a veteran like
Susan to this talented team, we’re hoping to continue our success
and exceed customers’ expectations.”
Radian’s client education department was established in 2006 to
help mortgage professionals of all experience levels stay educated
and informed. Complimentary training is offered in three format
options including in-person, instructor-led webinars and
self-directed web-based training. View Radian’s course catalog for
more information.
“As the market shifts and new challenges present themselves,
it’s important that Radian ramp up training efforts to meet
customer demand,” stated Kelli Brookman, director of national
training for Radian. “Our training group has evolved quite a bit
since 2006 and we now offer fully customized training programs for
our customers. In a competitive market environment, training is a
simple way customers can get ahead, and it’s our goal to help them
do just that.”
"We have utilized Radian's training programs for years and find
their programs exceptional,” said Kris Roberts, vice president of
training for Wintrust. “The trainers are very knowledgeable and the
programs are both thorough and entertaining. Our employees come
away knowing that they learned something valuable that will aid
them in performing their jobs more effectively."
Radian Group Inc. (NYSE: RDN), headquartered in Philadelphia,
provides private mortgage insurance and related risk management
products and services to mortgage lenders nationwide through its
principal operating subsidiary, Radian Guaranty Inc. These services
help promote and preserve homeownership opportunities for
homebuyers, while protecting lenders from default-related losses on
residential first mortgages and facilitating the sale of
low-downpayment mortgages in the secondary market. Additional
information may be found at www.radian.biz.
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