MARKHAM, ON, May 6, 2024 /PRNewswire/ -- Enghouse Interactive,
a global leader in contact center and video technology solutions,
is proud to announce a strategic partnership with Voxtron, the
premier provider of call center solutions in the Middle East. This collaboration is marked by
Voxtron's introduction of the innovative Voxvantage Cloud Contact
Center as a Service (CCaaS), leveraging advanced contact center
technology from Enghouse.
The Official Launch will take place at the Grand Hyatt Dubai.
Industry participants and media are invited to RSVP to attend by
emailing Tim.Peters@enghouse.com.
Date: 9th May 2024
Time: 6:00 PM to 10:00 PM
Venue: Grand Hyatt Dubai,
RSVP: Tim.Peters@enghouse.com
Voxvantage CCaaS marks a significant advancement for Enghouse
Systems, underscoring a commitment to enhancing customer
experiences throughout the region. Hosted on the robust data center
infrastructure of Moro Hub, Voxtron guarantees exceptional
reliability, security, and scalability.
The launch will feature distinguished speakers, including
Tracy Reynolds, Canadian Consul
General in Dubai, Vincent
Mifsud, Global President of Enghouse Systems, and
Arif AlMalik, Chief Digital Products
Officer of Moro Hub. They will explore the transformative potential
of contact solutions in improving customer experience (CX) in the
Middle East.
Mr. Mifsud expressed his enthusiasm about the partnership,
stating, "We are excited to collaborate with Voxtron and Moro Hub.
This partnership is crucial as we aim to provide our call center
technology, enhance our presence across the Middle East by providing customers with
leading technology that improves customer experiences."
The event will also offer excellent networking opportunities and
insightful discussions on the future of customer engagement
solutions.
About Enghouse Interactive:
Enghouse Interactive, a subsidiary of Enghouse Systems Limited,
is a global leader in contact center software and video technology
solutions offering its customers and partners the valuable
advantage of choice. Enghouse Interactive empowers businesses to
transform contact centers from cost centers into powerful growth
engines by simplifying complex integrations through open standards
and supporting various telephony technologies to ensure seamless
customer accessibility across channels and locations.
About Voxtron:
Voxtron Middle East is headquartered in Dubai, U.A.E., and has a global presence with
offices and affiliates in Qatar,
India, Germany, Austria, Belgium, Italy, Turkey, Tunisia, Hong
Kong, Portugal, and
Thailand. Voxtron has been
delivering cost-effective customer engagement optimization
solutions in collaboration with leading technology vendors such as
Enghouse Interactive, SAGE, Verint, and Clarabridge, for over a
decade. This extensive portfolio positions Voxtron as a unique
provider capable of delivering complete, fully-featured solutions
to customers and partners.
Enghouse Video Contact: Tim Peters, VP, Global Demand
Generation Leader, Enghouse
Systems, Tim.Peters@enghouse.com
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