Visionstate Inc.: Interactive Customer Care Technology Goes Bilingual

Visionstate Inc., a division of CSM Systems Corp. (TSX VENTURE:CKX), is pleased
to announce the launch of its first bilingual interactive customer service unit
at Mail Champlain in Brossard, Quebec. 


ViCCi, as it's commonly known, is an interactive wayfinding and customer service
application developed by Visionstate and installed in shopping centers across
Canada. Millions of shoppers have interacted with ViCCi since its first launch
at Southgate Centre in Edmonton, Alberta in October 2005. 


The launch of ViCCi in Quebec marks the first time the product has been
installed in a bilingual setting. Upon approaching ViCCi, which uses
state-of-the-art optical touch technology on a 46 inch LCD screen, shoppers can
select their preferred language in either French or English. 


"The launch of ViCCi in Quebec is significant for Visionstate," says company
CEO, John Putters. "It now provides us with a platform to develop other
bilingual and multilingual applications in Canada or in other parts of the
world."


ViCCi, which is an acronym for virtual customer care interface, has set a new
standard for directories in shopping centres, enabling customers to search for
products, brands, stores and specials, all at the touch of a button. With 3D
maps and footprints leading to their destinations, shoppers find ViCCi easy to
use and extremely efficient to use. 


"With ViCCi now being bilingual, it opens new potential customers for
Visionstate," Putters continued. "Any large public space that caters to a
multicultural clientele can now install our product and be able to serve the
needs of all their customers or visitors."


ViCCi is currently installed in shopping centres across Canada, from Halifax,
Nova Scotia to Nanaimo, BC. Visionstate is an Edmonton-based technology company
that develops interactive customer care applications both on mobile phones and
in fixed locations, including shopping centres, schools, and recreation centres.

(TSXV:CKX)
Graphique Historique de l'Action
De Juin 2024 à Juil 2024