City of San Jose Police Department to Implement NICE Security Solution, NICE Inform, for its Communications Center
14 Mai 2009 - 1:00PM
PR Newswire (US)
RA'ANANA, Israel, May 14 /PRNewswire-FirstCall/ -- NICE Systems
(NASDAQ: NICE), the global provider of advanced solutions that
enable organizations to extract Insight from Interactions to drive
performance, today announced that the Police Department for the
City of San Jose, the tenth most populous U.S. city and the third
largest city in the State of California, has decided to implement
NICE Inform and other NICE solutions to enhance handling of
critical calls at its communications center. The center handles
approximately one million emergency and non-emergency calls each
year. All of those calls, and the Department's radio
communications, will be captured, retained, reviewed and analyzed
using NICE solutions. The San Jose Police Department has a
reputation for achieving results through technological innovation.
San Jose was among the first big cities in the U.S. to make use of
electronic citations. San Jose also broke new ground as the first
American city to make 911 calls available in near real-time online.
Now, with NICE Inform, San Jose will be able to rely on the new
technology from NICE to efficiently handle high volumes of evidence
reproduction requests and ensure call quality. San Jose's records
custodians receive dozens of evidence reproduction requests a day -
from District Attorneys and other interested parties. The NICE
Inform multimedia incident information management solution will
enable the San Jose Police Department to seamlessly reconstruct
incidents from 911, dispatch and radio recordings, and other
multimedia information. The reconstructions can then be securely
organized and stored in electronic incident folders for future
reference. San Jose's NICE solution also features parallel
recorders and multiple storage devices for dual recording of
critical emergency communications, and NICE's quality management
application which will be integral to San Jose's innovative quality
assurance program. "NICE is proud to announce its new relationship
with the City of San Jose Police Department," said Chris Wooten,
President of the Security Division in NICE Americas. "The NICE
solutions will help the San Jose Police Department enhance their
incident investigations, evidence reproductions and quality
assurance processes to help improve safety and security for the
citizens of San Jose." NICE Inform is the world's first
full-spectrum multimedia incident information management solution
for the security market. It provides ground-breaking capabilities
for effectively managing incident information from various sources,
including audio, video, text and data, streamlining
information-sharing, investigations and evidence delivery. The
capabilities of NICE Inform also enable agencies and command and
control centers to move beyond simply capturing voice
communications to centrally capturing and managing many different
types of multimedia information central to investigations, such as
video, mug shots, affidavits and incident reports. The unique
comprehensive capabilities of NICE Inform can be tailored to the
specific needs of command and control centers for first responders
and homeland security, transportation, government, and private
sector organizations, and deliver improved collaboration and
operational efficiency to enhance safety and security. NICE Systems
will be demonstrating NICE Inform and other NICE public safety
solutions in booth #108 at the upcoming NENA 2009 Conference and
Tradeshow taking place June 6 through June 11, 2009 in Fort Worth,
Texas. About the San Jose Police Department The San Jose Police
Department (SJPD) protects the streets of San Jose, California and
keeps San Jose one of the safest large cities in the United States.
The City of San Jose is the tenth most populous U.S. city and the
third largest city in the State of California. The SJPD employs
more than 1,300 sworn officers in 4 Bureaus comprised of 11
divisions with more than 67 specialized Units and assignments. One
of those specialized Units - The San Jose Police Communications
Unit - employs 133 Public Safety Radio Dispatchers (PSRD) and
Public Safety Communications Specialists (PSCS). The Communications
Unit handles close to one million emergency and non-emergency calls
a year. Learn more about the City of San Jose Police Department at
http://www.sjpd.org/. About NICE Systems NICE Systems is the
leading provider of Insight from Interactions solutions and
value-added services, powered by the convergence of advanced
analytics of unstructured multimedia content and transactional data
- from telephony, web, email, radio, video, and other data sources.
NICE's solutions address the needs of the enterprise and security
markets, enabling organizations to operate in an insightful and
proactive manner, and take immediate action to improve business and
operational performance and ensure safety and security. NICE has
over 24,000 customers in more than 150 countries, including over 85
of the Fortune 100 companies. More information is available at
http://www.nice.com/. Trademark Note: 360degree View, Alpha,
ACTIMIZE, Actimize logo, Customer Feedback, Dispatcher Assessment,
Encorder, eNiceLink, Executive Connect, Executive Insight, FAST,
FAST alpha Blue, FAST alpha Silver, FAST Video Security, Freedom,
Freedom Connect, IEX, Interaction Capture Unit, Insight from
Interactions, Investigator, Last Message Replay, Mirra, My
Universe, NICE, NICE logo, NICE Analyzer, NiceCall, NiceCall Focus,
NiceCLS, NICE Inform, NICE Learning, NiceLog, NICE Perform,
NiceScreen, NICE SmartCenter, NICE Storage Center, NiceTrack,
NiceUniverse, NiceUniverse Compact, NiceVision, NiceVision Alto,
NiceVision Analytics, NiceVision ControlCenter, NiceVision Digital,
NiceVision Harmony, NiceVision Mobile, NiceVision Net, NiceVision
NVSAT, NiceVision Pro, Performix, Playback Organizer, Renaissance,
Scenario Replay, ScreenSense, Tienna, TotalNet, TotalView,
Universe, Wordnet are trademarks and/or registered trademarks of
NICE Systems Ltd. All other trademarks are the property of their
respective owners. This press release contains forward-looking
statements as that term is defined in the Private Securities
Litigation Reform Act of 1995. Such statements are based on the
current expectations of the management of NICE Systems Ltd. (the
Company) only, and are subject to a number of risk factors and
uncertainties, including but not limited to changes in technology
and market requirements, decline in demand for the Company's
products, inability to timely develop and introduce new
technologies, products and applications, difficulties or delays in
absorbing and integrating acquired operations, products,
technologies and personnel, loss of market share, pressure on
pricing resulting from competition, and inability to maintain
certain marketing and distribution arrangements, which could cause
the actual results or performance of the Company to differ
materially from those described therein. We undertake no obligation
to update these forward-looking statements. For a more detailed
description of the risk factors and uncertainties affecting the
company, refer to the Company's reports filed from time to time
with the Securities and Exchange Commission. Corporate Media
Contact: Galit Belkind, NICE Systems, , +1-877-245-7448 Investors :
Daphna Golden, NICE Systems, , +1-877-245-7449. DATASOURCE: NICE
Systems Ltd. CONTACT: Corporate Media Contact: Galit Belkind, NICE
Systems, , +1-877-245-7448 Investors : Daphna Golden, NICE Systems,
, +1-877-245-7449.
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