LONDON, Aug. 26, 2020 /PRNewswire/ -- Four out of five US
workers believe technology will change the way they do their job
over the next three years, as they see themselves working alongside
technology, rather than being replaced by it, according to a recent
survey on the future of work by leading data and analytics company
GlobalData.
Most US employees surveyed confirmed that in most of their jobs,
technology can do some, but not all, of the work. This suggests
that the future of work will see technology augment workers, rather
than replace them.
AI was chosen by 37% of US respondents when asked
what technologies they thought would change the way they
do their job over the next three years.
Cyrus Mewawalla, Head of Thematic Research at GlobalData,
commented: "Technology is increasingly being used to augment
people's jobs by handling the more repetitive job functions, giving
employees time to tackle the more complex or judgement-based parts
of their role. That, perhaps, explains why people are more
optimistic than pessimistic about the future."
Only 21% of respondents said they were worried about their
future employment, and only 23% believe that between 81% and 100%
of their job could be performed by technology.
Technologies other than AI that are also changing the way
people do their jobs include collaboration tools such as Zoom,
Slack, Teams, Skype and Trello; robotic process automation (RPA);
wearable tech; and augmented reality. Collaboration tools were
identified by 25% of respondents as having the capability to change
their job, while 21% named RPA, which is used to automate
transactional back-office processes, as a technology that will
impact their job.
Mewawalla added: "The future of work is a key theme for US
businesses and these poll findings reflect how peoples' working
future is being created and enabled by technology - both in the
short-term, post COVID-19 and long-term.
"Over the last five months of the COVID-19 crisis, it is the use
of technologies such as collaboration tools and cloud computing
that has helped people keep working and enabled their companies to
stay afloat. GlobalData's poll suggests most employees believe that
the future will see them working alongside technology, rather than
being replaced by it."
The global research surveyed more than 1,600 professionals,
266 of which were in the US.
GlobalData's recent report on The Future of
Work, found that the COVID-19 pandemic has
made the discourse around the future of work theme and its
potential positive and negative effects more relevant than
ever.
Press Office for comment, analysts available for interview: +44
(0)207-936-6400, Email: pr@globaldata.com
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SOURCE GlobalData