COLUMBUS, Ohio, Jan. 29,
2024 /PRNewswire/ -- American Electric Power (Nasdaq:
AEP) received three Outstanding Customer Engagement awards today
from the Edison Electric Institute (EEI) and national key accounts
customers. This is the eighth time that AEP has received EEI's top
award for providing multi-site customers with superior service.
"It's a key priority for AEP to build and maintain strong
relationships with our customers and provide them with exceptional
service, which also helps drive growth in our local economies,"
said Peggy Simmons, AEP's executive
vice president – Utilities. "We are honored to be recognized by our
national accounts customers and the Edison Electric Institute with
these prestigious awards."
EEI recognized AEP with a National Key Accounts Award for
Outstanding Customer Engagement. Additionally, Darren Kelsey, AEP national account executive,
was honored with an individual National Key Accounts Award for
Outstanding Customer Engagement. Kelsey was one of 10 individuals
to receive the industry-wide honor. He works with national
companies to ensure power reliability, analyze rates and
infrastructure for site selection processes and suggest energy
efficiency improvements.
AEP's National Accounts team manages 250 large, multi-site
customers representing more than 60,000 billed accounts within
AEP's 11-state service territory. The team focuses on engaging and
collaborating with large customers to develop solutions and help
them reach their energy goals.
AEP also was recognized for engaging corporate customers in
regulatory matters and providing them with resiliency solutions.
Customer service award votes were cast by EEI National Key Accounts
customers representing a wide variety of industries, including
brands such as Amazon, Costco, Intel, Starbucks, Wal-Mart and
more.
At American Electric Power, based in Columbus, Ohio, we understand that our
customers and communities depend on safe, reliable and affordable
power. Our nearly 17,000 employees operate and maintain more than
40,000 miles of transmission lines, the nation's largest electric
transmission system, and more than 225,000 miles of distribution
lines to deliver power to 5.6 million customers in 11 states. AEP
also is one of the nation's largest electricity producers with
nearly 29,000 megawatts of diverse generating capacity, including
approximately 6,100 megawatts of renewable energy. AEP is investing
$43 billion over the next five years
to make the electric grid cleaner and more reliable. We are on
track to reach an 80% reduction in carbon dioxide emissions from
2005 levels by 2030 and have a goal to achieve net zero by 2045.
AEP is recognized consistently for its focus on sustainability,
community engagement and inclusion. AEP's family of companies
includes utilities AEP Ohio, AEP Texas, Appalachian Power (in
Virginia and West Virginia), AEP Appalachian Power (in
Tennessee), Indiana Michigan
Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power
Company (in Arkansas, Louisiana, east Texas and the Texas
Panhandle). AEP also owns AEP Energy, which provides
innovative competitive energy solutions nationwide. For more
information, visit aep.com.
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SOURCE American Electric Power