CSG® (NASDAQ: CSGS) today announced as part of the Board of Directors’ long-term succession planning process that Ron Cooper, the current Board Chair, will step down from the role at the end of his term on May 14, 2025. Marwan Fawaz, a current board member and industry veteran, has been selected by the Board to succeed Mr. Cooper as Chair following the May 2025 Annual Shareholders Meeting.

Mr. Fawaz has served as a CSG Board Member since 2016. A 25+ year technology, media and telecommunications industry veteran, he served as Executive Advisor at Google and Alphabet, was the CEO at Nest and Google/Motorola Home and served in executive positions at Charter Communications, Adelphia Communications and MediaOne. Additionally, Mr. Fawaz serves on the board of NRG Energy (NYSE: NRG) and Ubicquia Incorporated.

“CSG is focused on strengthening and transforming every aspect of our company with breakthrough innovation, greater customer value, and much faster revenue growth, profit acceleration, and industry vertical diversification,” said Mr. Fawaz. “The progress made during Ron’s Board Chair leadership has been fantastic, and I am honored to help build on CSG’s rich history of delivering the most value-adding technology solutions to the marketplace. We will continue to hold ourselves to the highest standards of integrity, impact, and excellence as we turbocharge CSG’s strategic growth.”

Since joining the CSG Board of Directors in 2006, Mr. Cooper has overseen the company’s successful revenue growth from approximately $380 million in annual revenue to nearly $1.2 billion in 2023. Further, Mr. Cooper has been instrumental in furthering a board culture of diversity and continued refreshment to ensure board member skills and experience align with the company’s future strategic direction.

“I couldn’t be prouder of the substantial growth CSG has experienced in my nearly 20 years of involvement with the company,” said Mr. Cooper. “With this smooth leadership transition in place, I know CSG has the right board, leadership team, and global employee base to achieve even greater heights in the years to come.”

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.

Want to be future-ready and a change-maker like the global brands that trust CSG? Visit csgi.com to learn more.

John Rea VP, Head of Investor Relations, Treasury, Insurance and ESG Reporting +1 (210) 687-4409 john.rea@csgi.com Davis Barker Sr. Manager, Investor Relations & Corporate Development +1 (303) 884-4506 davis.barker@csgi.com

CSG Systems (NASDAQ:CSGS)
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