NICE Announces Interactions 2023, The Largest CX Industry Event Showcasing Groundbreaking AI Innovations With Market Thought Leaders and Tier 1 Celebrity Guests
18 Mai 2023 - 2:00PM
Business Wire
Interactions 2023 offers exclusive content
exploring next-level consumer experiences created through NICE’s
purpose-built Enlighten AI and award-winning cloud native CXone
platform, with appearances by Sarah Jessica Parker and multi-Grammy
and Billboard Award-winning band Train
NICE (Nasdaq: NICE) today announced that
Interactions Live 2023, the industry’s premier customer experience
(CX) event, will take place June 5-7 at the Javits Center in New
York City. During the three-day conference, NICE executives, CX
visionaries, industry analysts and top executives from leading
brands will share best practices in Digital, AI, Self Service, and
WEM. This will include an innovation showcase including a
demonstration of how NICE is using Enlighten AI and conversational
AI in CXone to become the Trusted AI for business as well as build
highly effective self-service capabilities. This year’s event has
the most impressive line-up of guests including multi-Emmy and
Golden Globe award-winning actress Sarah Jessica Parker and
multi-Grammy and Billboard Award-winning band, Train, in an
exclusive concert for the conference attendees.
In a rich agenda of best practice sessions, CX leaders will
showcase how brands can master CXi (customer experience
interactions) using NICE’s unique innovation. Sessions will also
include a spotlight on Digital CX, detailing how NICE’s digital
solutions such as CXone Guide and ContactEngine can help build a
digital contact center of the future. Sessions will also highlight
agent empowerment and how service organizations can use solutions
such as CXone Performance Management and Interactive Gamification
to ensure agents are knowledgeable, prepared and engaged in
real-time so they can create the most unique interactions.
To register for Interactions 2023 or to learn more, click
here.
During Interactions, NICE will host an Investor Day on June 6,
which will include product and technology sessions and
presentations from NICE executives. Investors and financial
analysts must register here to ensure access to the Investor
Day.
“AI is rapidly transforming the customer experience space,” said
Barak Eilam, CEO, NICE. “With the advent of generative AI, brands
are presented with the opportunity to interact with their customers
on another level. Interactions 2023 will highlight strategies for
brilliant self-service. The event will showcase how brands can
anticipate their customers’ needs and proactively interact with
their customers. We look forward to sharing the path brands can
take to become digitally fluent and lead in the digital and AI
era.”
Interactions 2023 will feature Sarah Jessica Parker, an
award-winning actor, producer and businesswoman who is recognized
for her immense accomplishments both on and off the screen. NICE is
excited to welcome Sarah Jessica Parker on the 25th anniversary of
the premiere of her world-renowned TV series Sex And The City.
Attendees will also enjoy an exclusive, private concert from
award-winning band, Train. It will be a night to remember,
an unmatched experience you will only see at this year’s
Interactions.
Note: Select sessions are closed to the press with no personal
photography, note taking or recording being permitted.
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Eilam are based on the
current beliefs, expectations and assumptions of the management of
NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20230518005343/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, media@nice.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Omri Arens, +972 3 763 0127, CET, ir@nice.com
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