NICE Announces Interactions International 2023, Premier CX Event Showcasing Enlighten’s Pioneering AI For Business
19 Juin 2023 - 3:00PM
Business Wire
Event will highlight how to master the new wave
of AI-driven CX as well as an appearance from internationally
acclaimed adventurer Bear Grylls
NICE (Nasdaq: NICE) today announced that Interactions
International will take place at the Tobacco Dock in London on June
19 and 20. During the two-day conference, attendees will hear from
NICE CEO Barak Eilam, industry-leading analysts, top executives, CX
experts and customers with first-hand experience using Enlighten’s
core AI engine and NICE’s scalable, cloud-native CXone platform to
power next-gen CX. Industry analysts will share best practices in
AI, generative AI technologies and beyond: how to listen, how to
speak and why it matters. CX leaders will cover successful CCaaS
migrations and how NICE CXone is driving brands to achieve
operational success and 24/7 customer support. At this year’s
event, NICE also welcomes Bear Grylls, master outdoorsman and star
of the hit show Man vs. Wild.
Interactions International will feature more than 16 best
practice sessions. This includes a session on duty of care and how
brands can use Enlighten to better support vulnerable customers and
deliver exceptional experiences for all. CX leaders will also
discuss omnichannel in the new era as well as how brands can
leverage NICE technology to deliver automation that enhances
employee engagement. A panel discussion will look at reinventing
communication compliance, exploring how to support mobility while
maintaining compliance.
To register for Interactions International 2023 or to learn
more, click here.
“CX is undergoing a rapid transformation due to AI and digital
advancements,” said Darren Rushworth, President, NICE
International. “This year’s event will highlight strategies for
brands to become digitally fluent and deliver next-level
experiences for customers and agents. We are excited to welcome
attendees to discuss the latest CX trends in AI, digital,
self-service and WEM and how this is reshaping the future of
CX.”
Interactions International will feature master outdoorsman,
Bear Grylls, one of the most recognized faces of survival
and outdoor adventure. Grylls is a British adventurer, writer,
television presenter and businessman. He spent three years as a
soldier in the British Special Forces, as part of 21 SAS Regiment,
where he learned the valuable survival skills he now teaches around
the world. His lengthy list of accomplishments includes being one
of the youngest climbers ever to reach the summit of Mount Everest.
In 2009 Grylls was appointed as The Scout Association’s
youngest-ever Chief Scout of the United Kingdom and Overseas
Territories.
Note: Select sessions are closed to the press with no personal
photography, note taking or recording being permitted.
About NICE With NICE (Nasdaq: NICE), it’s never been
easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business
metrics. Featuring the world’s #1 cloud native customer experience
platform, CXone, NICE is a worldwide leader in AI-powered
self-service and agent-assisted CX software for the contact center
– and beyond. Over 25,000 organizations in more than 150 countries,
including over 85 of the Fortune 100 companies, partner with NICE
to transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Rushworth are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20230619621827/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, media@nice.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Omri Arens, +972 3 763 0127, CET, ir@nice.com
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