NICE Releases 2021-2022 Environmental, Social and Governance (ESG) Report, Demonstrating Positive Impact of Cloud-Based Solutions
21 Juin 2023 - 2:00PM
Business Wire
Newly released ESG report highlights the power
of NICE’s proactive approach to ESG, enabling more sustainable and
responsible operations while creating long-term value for all
stakeholders
NICE (Nasdaq: NICE) today announced the release of
its 2021-2022 Environmental, Social and Governance (ESG) report.
NICE remains deeply committed to social contribution, environmental
sustainability and good corporate citizenship. NICE delivered on
its goals set out in the inaugural ESG report released last year
and outlined its goals for 2023 in the report, which adheres to GRI
Materiality Disclosure Service standards.
Access the full report here.
In the environmental realm, NICE reported a decrease in scope 1
and scope 2 CO2e emission intensity. NICE recognizes climate change
as one of the biggest threats to society, and in this context is
committed to improving the organization’s institutional capacity to
assist with climate change mitigation. NICE’s cloud-centered
strategy promotes efficient energy consumption for customers,
without them needing to compromise on high-quality solutions. NICE
has put an increased focus on sustainability in its products that
reduce carbon emissions because of minimizing dark data. NICE is
also proud to have chosen data center providers that mainly consume
electricity sourced from renewable energy, resulting in low data
center emissions, and NICE continues to collect data on carbon
emissions and water consumption to increase transparency.
When it comes to social activity, NICE increased its employee
headcount to nearly 8000 employees at the end of 2022. NICE
understands that its employees and communities are essential to its
success. NICE also shifted to a hybrid working model, providing
flexibility for employees. Furthermore, NICE launched several
leadership development programs such as Lead2Win, Growing Peas in
Space, and the Accelerated Leadership Program in 2022, which have
proven successful in providing managers with new skills and
knowledge, leading to better decision-making and increased
effectiveness in managing teams. NICE continues its commitment to
empowering girls to explore and excel in technology through its
Code:Coda program to address the gender gap and improve the
diversity in the high-tech sector.
In the area of corporate governance, additional highlights of
NICE’s ESG report include that in both 2021 and 2022, 100% of
NICE’s employees participated in comprehensive compliance training.
The report also highlighted, because of NICE’s continued focus on
customer experience, the NPS score improved by over 20 points.
Additionally, in 2022, the overall satisfaction with the different
domains improved by up to 5 points year-over-year.
Additionally, due to the company's ongoing commitment to
sustainability and other ESG-related principles, in early 2023,
NICE established an ESG Steering Committee, dedicated to overseeing
all relevant topics within our company and throughout our lines of
business.
Barak Eilam, CEO, NICE, said, “This report outlines
NICE’s clear long-term strategy and coordinated execution in
cementing our leadership in the markets in which we operate. It is
our core mission to make the world a better place. We are doing
that through keeping people secure with our Public Safety
first-responder solutions, preventing financial fraud and crime
with our compliance solutions and driving exceptional customer
experience with our AI and customer engagement solutions.”
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for
organizations of all sizes around the globe to create extraordinary
customer experiences while meeting key business metrics. Featuring
the world’s #1 cloud native customer experience platform, CXone,
NICE is a worldwide leader in AI-powered self-service and
agent-assisted CX software for the contact center – and beyond.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, partner with NICE to
transform - and elevate - every customer interaction.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Eilam are based on the
current beliefs, expectations and assumptions of the management of
NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20230621597020/en/
Corporate Media Christopher Irwin-Dudek, +1 201 561 4442,
media@nice.com, ET
Investors Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
NICE (NASDAQ:NICE)
Graphique Historique de l'Action
De Juin 2024 à Juil 2024
NICE (NASDAQ:NICE)
Graphique Historique de l'Action
De Juil 2023 à Juil 2024