Albertsons Companies Wins ‘People’s Voice’ Webby Award for Best Shopping and Retail App
30 Avril 2024 - 4:29PM
Business Wire
Shoppers recognized Albertsons Cos. mobile app
for its seamless omnichannel shopping experience
Albertsons Companies announced today that the retailer was voted
the ‘People’s Voice’ winner for best shopping and retail app in the
28th annual Webby Awards. Over the last year, Albertsons Cos. has
been updating and redesigning its mobile app to create a fast and
easy digital shopping experience. Winning this award underscores
the investment and progress made in 2023 to the retailer’s digital
and omnichannel capabilities.
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Albertsons Companies was voted the
‘People’s Voice’ winner for best shopping and retail app in the
28th annual Webby Awards. (Photo: Business Wire)
“We are thrilled and honored that so many of our customers and
associates voted for Albertsons to win this Webby award which is
truly a testament to our Customers for Life strategy,” said Jill
Pavlovich, Senior Vice President of Digital Shopping Experience at
Albertsons Cos. “At Albertsons Cos., we place the customer at the
center of everything we do, and this is especially important as we
continue to develop our digital shopping experience. Thank you to
our Digital Team for their hard work and dedication to transforming
Albertsons Cos. from a traditional grocery retailer into a
best-in-class omnichannel experience.”
The Albertsons Cos. mobile app has more than 10 million active
visitors each month and boasts a 4.8 rating in the app store1.
Recently, Albertsons Cos. has introduced a variety of digital
features to make grocery shopping even easier including:
- Shoppable Meal Plans and Recipes Tool: Designed
to provide customers with culinary inspiration throughout the week
while saving time and money, the meal plan feature includes a
budget tracker, an expanded library of more than 9,000 exclusive
recipes, shoppable ingredient lists and hands-free cooking mode
with step-by-step timer. The tool also boasts an artificial
intelligence-powered “Scan Your Own Recipe” feature that allows
customers to snap a photo with their phone of grandma’s
handwritten, not-so-secret recipe, for instance, and transforms it
into a digital version saved in the app2. Recipes are instantly
turned into shoppable ingredients and added to cart for quick,
convenient checkout.
- Flash 30-Minute Grocery Pickup and Delivery:
Flash™ pickup and delivery allows customers to receive their
DriveUp & Go™ and delivery orders in as little as 30 minutes3.
Available at over 2,000 Albertsons Cos. locations through its
websites and mobile apps, shoppers can select up to 35 of their
favorite items for Flash pickup or delivery4.
- Simplified for U Loyalty Program: The
award-winning for U™ loyalty program is now even better for
the retailer’s 38 million5 loyalty members with a single
points-based system, double the time to earn points and a new
automatic cash off option for more convenient savings, among other
benefits. The program retains all the benefits customers love with
exciting enhancements to celebrate their loyalty and create
customers for life.
“The Albertsons Cos. digital team has been diligently focused on
enhancing our mobile app to connect and transform online and
in-store shopping,” said Jatin Pahuja, Group Vice President, App,
Site and UX at Albertsons Cos. “Omnichannel shoppers expect
personalized service regardless of how they shop. Our mapping of
key customer moments across their shopping journey acts as the
north star in our digital experience transformation. Winning the
People’s Voice Webby Award is an exciting achievement and a
recognition of the team’s inspired work.”
Hailed as the “Internet’s highest honor” by The New York Times,
The Webby Awards, presented by the International Academy of Digital
Arts and Sciences (IADAS), is the leading international awards
organization honoring excellence on the Internet. Albertsons Cos.
will be honored at the 28th Annual Webby Awards commemoration in
New York City on May 13.
“Albertsons Cos. has set the standard for innovation and
creativity on the Internet,” said Nick Borenstein, General Manager
of The Webby Awards. “This award is a testament to the skill,
ingenuity, and vision of its creators.”
For more details about the Albertsons digital shopping
experience and new enhancements including a ‘Quick Add’ feature and
‘In-Store Shopping Mode,” please click here.
1 Q3 FY23 results 2 FAQ | Albertsons 3 Service available only in
select areas; operating hours of Flash Grocery Delivery and Pickup
vary by store. Maximum basket size up to 35 items in a purchase and
will vary by location. (Areas further from store location subject
to reduced maximum for Delivery.) Select items only eligible for
Flash Delivery. Fulfillment time is not a guarantee and is subject
to traffic and weather conditions. 4 Flash and Drive Up and Go
store pickup does not include alcoholic beverages, tobacco
products, certain frozen items, and food requiring extra
preparation time. 5 Based on total enrollments in Albertsons for U
program (as recorded in 2012 data migration of prior existing
enrollments) continuing through March 2023. This total does not
distinguish between active and inactive members.
About Albertsons Companies:
Albertsons Companies is a leading food and drug retailer in the
United States. As of February 24, 2024, the Company operated 2,269
retail stores with 1,725 pharmacies, 402 associated fuel centers,
22 dedicated distribution centers and 19 manufacturing facilities.
The Company operates stores across 34 states and the District of
Columbia under more than 20 well known banners including
Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb,
Randalls, United Supermarkets, Pavilions, Star Market, Haggen,
Carrs, Kings Food Markets and Balducci's Food Lovers Market. The
Company is committed to helping people across the country live
better lives by making a meaningful difference, neighborhood by
neighborhood. In 2023, along with the Albertsons Companies
Foundation, the Company contributed more than $350 million in food
and financial support, including more than $35 million through our
Nourishing Neighbors Program to ensure those living in our
communities and those impacted by disasters have enough to eat.
About The Webby Awards:
Hailed as the “Internet’s highest honor” by The New York Times,
The Webby Awards is the leading international awards organization
honoring excellence on the Internet, including Websites and Mobile
Sites; Video; Advertising; Media & PR; Apps & Software;
Social; Podcasts; Games and AI, Metaverse & Virtual.
Established in 1996, The Webby Awards received nearly 13,000
entries from all 50 states and over 70 countries worldwide this
year. The Webby Awards are presented by the International Academy
of Digital Arts and Sciences (IADAS). Sponsors and Partners of The
Webby Awards include WP Engine, LinkedIn, Verizon, YouGov, NAACP,
KPMG, Wall Street Journal, Fast Company, Vox Media, The Hustle,
Podcast Movement, It’s Nice That, Convince & Convert, The
Neuron, The Gradient, Last Week in AI, MKT1, Bens Bites, The Tilt,
Orangeletter, AIGA and The Standard Hotel.
Find The Webby Awards Online:
Website: webbyawards.com Instagram: @thewebbyawards X:
@TheWebbyAwards TikTok: @thewebbyawards Linkedin: The Webby Awards
Facebook: Facebook.com/TheWebbyAwards YouTube:
youtube.com/thewebbyawards
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