Cingular Wireless Prepares Network as Hurricane Katrina Heads for Florida Panhandle
27 Août 2005 - 5:15AM
PR Newswire (US)
ORLANDO, Fla., Aug. 26 /PRNewswire/ -- Cingular Wireless has
mobilized its emergency operations team as an intensifying
Hurricane Katrina barrels across the Gulf of Mexico toward the
Florida Panhandle. Cingular conducts ongoing readiness drills
throughout the year and has a rigorous emergency preparedness and
response process in place for events like Katrina. Network
preparations include the staging of 200 portable generators, more
than 30,000 gallons of fuel, dozens of portable cell sites, and
several hundred network technicians and engineers in the Panhandle,
along the Gulf Coast and in Central Florida, to ensure customers
and emergency agencies have reliable wireless service before,
during and after the storm. "After last year's devastating
hurricane season, we know all too well how critical communication
is in an emergency situation, " said Dan Norman, vice president and
general manager for Cingular's North Florida market. "For many
people, their wireless phone was their only line of communication
during and after the hurricanes." To prevent network congestion,
Cingular is urging customers to keep non- emergency calls to a
minimum to free up wireless networks for emergency officials and to
consider text messaging as an alternate form of communication. Most
wireless phones today are text messaging capable, and text messages
oftentimes go through quicker than wireless voice calls during an
emergency situation. If customers receive a fast busy or "your call
cannot be completed at this time" recording when trying to make a
voice call, they should wait 10 seconds before redialing. This
allows the original call data to clear the network before the
customer tries again. Cingular also offers consumers these
important tips in preparation for the storm: * Program all
emergency contact numbers into your wireless phone. Store numbers
for the police department, fire station, hospital, as well as your
family members so you don't have to think about it during and after
an emergency. * Have a family communications plan in place.
Designate someone out of the area as a central contact, and make
certain all family members know who to contact if they become
separated. * Keep your wireless phone batteries charged at all
times. Have an alternate plan to recharge your battery in case of
power outages. * Keep your wireless phone dry and protected. *
Forward your home number to your wireless number in the event of an
evacuation. * Check live weather and news reports available on many
wireless phones with services such as MobiTV and My Cast. About
Cingular Wireless Cingular Wireless is the largest wireless carrier
in the United States, serving 51.6 million customers. Cingular, a
joint venture between SBC Communications Inc. (NYSE:SBC) and
BellSouth Corporation (NYSE:BLS), has the largest digital voice and
data network in the nation -- the ALLOVER(SM) network -- and the
largest mobile-to-mobile community of any national wireless
carrier. Cingular is the only U.S. wireless carrier to offer
Rollover(R), the wireless plan that lets customers keep their
unused monthly minutes. Details of the company are available at
http://www.cingular.com/ . Get Cingular Wireless press releases
e-mailed to you automatically. Sign up at
http://cingular.mediaroom.com/. DATASOURCE: Cingular Wireless
CONTACT: Kelly Layne Starling, +1-561-301-1414, , or Dawn Benton,
+1-404-202-6335, Web site: http://www.cingular.com/
http://cingular.mediaroom.com/
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