BLS Bellsouth Cp

-- Launches Trial of Managed Home Service to BellSouth(R) FastAccess(R) DSL Customers in Metro Atlanta -- ATLANTA, Nov. 17 /PRNewswire/ -- BellSouth (NYSE:BLS) announced today a trial of BellSouth(R) Managed Home Service in metro Atlanta. Under the service, trained technicians work with customers over the phone or at their homes to complete a range of PC services, including software installation, MP3 player and digital camera set-up, as well as system repair and virus removal. "Customers look to BellSouth not only for their communications and entertainment services, but also for enhanced services and support," said Michael Bowling, vice president, platform development and integration - BellSouth. "With BellSouth Managed Home Service, BellSouth offers one-stop customer care for installation and support of customers' PCs, home networking, data, hardware and software applications." BellSouth Managed Home Service, offered on a trial basis to FastAccess DSL customers in metro Atlanta, offers a wide variety of PC and network installation and support services over the phone, directly on the customer's PC or on-site at the customer's home. Services include: - PC tune-ups and virus/Spyware removal - Install and repair of a PC, peripherals (printers, digital cameras, MP3 players, etc.) and PC hardware (modems, Ethernet, device cards, etc. - Install and troubleshooting of software applications (Microsoft, security software, etc.) - Set up of home networking, including home networking security - Data transfer, backup and migration between PCs Charges for BellSouth Managed Home Service vary according to the services performed - the company does not charge customers for any unresolved issues. "BellSouth has an interesting and potentially lucrative opportunity here to break into this market," said telecommunications industry analyst Jeff Kagan. "So far we have not seen the telecom industry move into managed home services, but it is a concept that has great potential." BellSouth offers BellSouth FastAccess DSL for both residential and business customers. Consumers and businesses interested in FastAccess DSL Internet service can find more information online at http://www.fastaccess.com/ or by calling 1-888-321-ADSL. About BellSouth Corporation BellSouth Corporation is a Fortune 100 communications company headquartered in Atlanta, Georgia. BellSouth has joint control and 40 percent ownership of Cingular Wireless, the nation's largest wireless voice and data provider with 52.3 million customers. Backed by award-winning customer service, BellSouth offers the most comprehensive and innovative package of voice and data services available in the market. Through BellSouth Answers(R), residential and small business customers can bundle their local and long distance service with dial-up and high-speed DSL Internet access, satellite television and Cingular(R) Wireless service. For businesses, BellSouth provides secure, reliable local and long distance voice and data networking solutions. BellSouth also offers online and directory advertising through BellSouth(R) RealPages.com(R) and The Real Yellow Pages(R). BellSouth believes that diversity and fostering an inclusive environment are critical in maintaining a competitive advantage in today's global marketplace. More information about BellSouth can be found at http://www.bellsouth.com/. DATASOURCE: BellSouth Corporation CONTACT: Media, Nadine Randall, +1-404-829-8724, or Zealous Wiley, +1-404-829-8721, both of BellSouth Web site: http://www.bellsouth.com/ http://www.fastaccess.com/ Company News On-Call: http://www.prnewswire.com/comp/095650.html

Copyright