Companies to integrate ServiceNow advanced
analytics and enhanced AI capabilities into DXC Platform
XTM
ASHBURN,
Va., Nov. 28, 2023 /PRNewswire/ - DXC
Technology (NYSE: DXC), a leading Fortune 500 global technology
services company, and ServiceNow (NYSE: NOW), the leading digital
workflow company making the world work better for everyone, have
expanded their strategic partnership to transform service and
workflow management for customers globally. The companies will
integrate ServiceNow advanced analytics and enhanced AI
capabilities from its ITSM Pro and process mining solutions into
DXC Platform X, to drive new levels of innovation for joint
customers.
DXC, a ServiceNow Global Elite partner, is deepening the
alliance by becoming a preferred partner for ServiceNow
Professional Services and ServiceNow Impact, an AI-powered solution
designed to help reduce client time to value and maximize return on
investment. Through this partnership, DXC will deliver Enterprise
Applications Value Optimization services, extending the DXC reach
across Global Business Services (GBS) and into Global
Infrastructure Services (GIS) with end-to-end services to support
customers along their digital maturation journeys.
DXC will use ServiceNow as the preferred workflow partner for
DXC Platform X, a data-driven, intelligent automation platform that
helps detect, prevent, and address issues before they happen with
resilient, self-healing IT estates. Integrating advanced analytics
and enhanced AI capabilities from ServiceNow's Now Platform will
significantly improve the ability to generate proactive insights to
boost productivity and drive greater operational
efficiencies for the more than 500 customers running on
Platform X.
"Over the last 18 months, DXC's ServiceNow Strategic Business
Group has continued to evolve its world-class ServiceNow practice
and demonstrated market leadership through recognition from
industry analysts such as Everest Group, PAC, and HFS," said
Brian Miller, Global Lead for
Enterprise Applications, DXC Technology. "We are pleased to
leverage our deep industry expertise and further expand our
advisory services to help more customers realize greater value from
their ServiceNow investments."
"DXC is a valued partner whose expertise and commitment to
professional and managed services aligns with ServiceNow's mission
to bring market‑leading innovation to customers," said
Erica Volini, senior vice
president, global partnerships at ServiceNow. "Together, we will
continue to execute a joint strategy and shared vision to deliver
AI innovations that increase efficiency and productivity for
customers around the world."
DXC and ServiceNow will also align efforts to expand their
global reach in critical geographies. Globally, DXC has more than
1,900 ServiceNow certifications, over 1,000 accreditations, and
continues to make a significant investment in talent: hiring,
training, and developing employees through a robust ServiceNow
focused Training Academy.
Forward Looking
Statements
All statements in this press release that do not directly and
exclusively relate to historical facts constitute "forward-looking
statements." These statements represent current expectations and
beliefs, and no assurance can be given that the results described
in such statements will be achieved. Such statements are subject to
numerous assumptions, risks, uncertainties, and other factors that
could cause actual results to differ materially from those
described in such statements, many of which are outside of our
control. For a written description of these factors, see the
section titled "Risk Factors" in DXC's Annual Report on Form 10-K
for the fiscal year ended March 31,
2023, DXC's Quarterly Reports on Form 10-Q for the quarterly
periods ended June 30, 2023, and
September 30, 2023, and any updating
information in subsequent SEC filings. No assurance can be given
that any goal or plan set forth in any forward-looking statement
can or will be achieved, and readers are cautioned not to place
undue reliance on such statements which speak only as of the date
they are made. We do not undertake any obligation to update or
release any revisions to any forward-looking statement or to report
any events or circumstances after the date of this report or to
reflect the occurrence of unanticipated events except as required
by law.
About DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their
mission-critical systems and operations while modernizing IT,
optimizing data architectures, and ensuring security and
scalability across public, private, and hybrid clouds. The world's
largest companies and public sector organizations trust DXC to
deploy services to drive new levels of performance,
competitiveness, and customer experience across their IT estates.
Learn more about how we deliver excellence for our customers and
colleagues at DXC.com.
About ServiceNow
ServiceNow (NYSE: NOW) makes the world work better for everyone.
Our cloud‑based platform and solutions help digitize and unify
organizations so that they can find smarter, faster, better ways to
make work flow. So employees and customers can be more connected,
more innovative, and more agile. And we can all create the future
we imagine. The world works with ServiceNow™. For more information,
visit: www.servicenow.com.
© 2023 ServiceNow, Inc. All rights reserved. ServiceNow, the
ServiceNow logo, Now, and other ServiceNow marks are trademarks
and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.
Other company names, product names, and logos may be trademarks of
the respective companies with which they are associated.
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SOURCE DXC Technology Company