Lufthansa Group and PROS Take Next Step in Commercial Innovation with Advanced AI-based Dynamic Pricing Fueling Incremental Revenue Growth
28 Janvier 2025 - 2:45PM
Business Wire
With PROS Request-Specific Pricing and Dynamic
Ancillary Pricing, Lufthansa Group continues its AI-driven dynamic
pricing journey, achieving greater offer optionality and customer
lifetime value
PROS Holdings, Inc. (NYSE: PRO), a leading provider of
AI-powered SaaS pricing, CPQ, revenue management and digital offer
marketing solutions, today announced that Lufthansa Group has
expanded its use of PROS Request-Specific Pricing and adopted PROS
Dynamic Ancillary Pricing, as the group continues on its AI-driven
dynamic pricing journey. The moves deepen the long-term
relationship between PROS and Lufthansa Group, with a constant
focus on industry innovation, eliminating legacy barriers to
dynamically deliver optimized offers for travelers at their ideal
price point.
These advanced dynamic pricing capabilities, alongside PROS
Continuous Pricing which launched in 2019, aim to make the
Lufthansa Group the most advanced and the most sophisticated in its
adoption of AI-powered pricing science. By factoring in relevant
trip attributes and ensuring that all components of the offer,
including ancillaries, are price-optimized, the Group can deliver
relevant, compelling offers in real-time. This approach helps
Lufthansa Group meet customer expectations and maximizes value for
the business.
“We are dedicated to consistently deliver the best experiences
for our customers, and that starts at the very beginning of their
journey—during the planning and booking stages,” said Stefan
Kreuzpaintner, Senior Vice President, Commercial Customer Offer,
Lufthansa Group. “By leveraging PROS advanced dynamic pricing
technologies, we are able to offer more tailored and flexible
pricing options that meet the diverse needs of our prospective
travelers, enhancing their overall travel experience and driving
customer-centric commercial offers.”
As part of Lufthansa Group’s continued dynamic pricing journey,
the Group began rolling out PROS Request-Specific Pricing in July
2022. The technology uses interest and preference information, as
well as shopping context, to adjust pricing in real-time and
deliver more market- and customer-relevant offers that turn lookers
into bookers and help drive incremental revenue growth.
With the adoption of PROS Dynamic Ancillary Pricing, Lufthansa
Group leverages AI to dynamically set the price of ancillary
products based on trip dimensions (like day of week), as well as
based on market conditions and passenger interests, preferences and
willingness to purchase. By considering this information, the group
can provide a dynamic, optimal offer most likely to convert
shoppers and drive ancillary revenue. With the addition of
Lufthansa Group to the PROS Dynamic Ancillary Pricing portfolio,
five global carriers are now onboarded to the platform’s advanced
capabilities—airBaltic, Austrian Airlines, Brussels Airlines,
Lufthansa Airlines and SWISS International Airlines—each with a
goal to enable true dynamic pricing across all components of the
offer.
“PROS and Lufthansa have created a truly special relationship
over the course of more than 35 years, co-innovating some of the
most technologically advanced solutions that have revolutionized
the industry,” said Surain Adyanthaya, President, Global
Industries, PROS. “Our enduring partnership continues to push the
boundaries of innovation, shaping the future of air travel and
delivering exceptional value to their bottom line and their
customers.”
For more information on PROS solutions for the airline industry
visit pros.com/travel.
About PROS
PROS Holdings, Inc. (NYSE: PRO) is a leading provider of
AI-powered SaaS pricing, CPQ, revenue management, and digital offer
marketing solutions. Our vision is to optimize every shopping and
selling experience. With nearly 40 years of industry expertise and
a proven track record of success, PROS helps B2B and B2C companies
across the globe, in a variety of industries, including airlines,
manufacturing, distribution, and services, drive profitable growth.
The PROS Platform leverages AI to provide real-time predictive
insights that enable businesses to drive revenue and margin
improvements. To learn more about PROS and our innovative SaaS
solutions, please visit our website at www.pros.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20250128177013/en/
PROS Media Contact Amy Williams +1 713-335-5916
awilliams@pros.com
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