BEN Partners with OSF HealthCare to Develop AI Solution for Primary Care Training & Patient Evaluation
16 Avril 2024 - 2:00PM
Business Wire
AI assistants will train healthcare providers
on patient assessments and support information collection for
diagnoses
Brand Engagement Network (BEN), an emerging provider of
personalized customer engagement AI, and OSF HealthCare, an
integrated health system caring for patients throughout Illinois
and Michigan, today announced a pilot partnership that will bring
BEN’s AI assistants to certain healthcare providers’ facilities to
help enhance simulated training operations in the continuing
education of medical professionals.
This partnership will address today’s challenge where
traditional chatbots have limited conversational skills and
capacity, as well as a limited base knowledge of healthcare
diagnoses and protocols. OSF HealthCare, which Fortune named one of
the Most Innovative Companies in 2023, possesses deep expertise in
industry-leading patient care. Together, OSF HealthCare and BEN
will develop AI assistants that provide a more dynamic, adaptive
and thorough training experience for Advanced Practice Provider
(APP) primary care fellowship participants. The partnership will
also serve as an opportunity to demonstrate that conversational AI
can provide an enhanced patient experience in real-world
healthcare.
“We’re excited to work with OSF HealthCare piloting our AI
technology in medical professional and continuing education
settings,” said BEN Chief Executive Officer, Michael Zacharski.
“BEN’s goal is to create rich and engaging customer experiences and
empower organizations with new tools that can accelerate business
productivity and efficiency with our AI technology. This
collaboration with OSF HealthCare brings voice powered AI
Assistants to the forefront, benefitting medical professionals in a
way that directly translates to improved patient experiences in
everyday healthcare environments.”
“At OSF HealthCare, we’re constantly seeking to improve the
experience and outcomes for patients who visit our facilities
across Illinois and Michigan,” said Dr. John Vozenilek, Chief
Medical Officer, Innovation and Digital Health at OSF HealthCare.
“We trust BEN’s proven AI technology will provide the kind of
accurate, conversational training that historically could only be
provided by one-on-one interactions and discussions. Ultimately,
this will enable OSF HealthCare to train more medical professionals
on higher standards of patient care.”
For more information about BEN please visit: www.beninc.ai.
About BEN
BEN (Brand Engagement Network) is a leading provider of
conversational AI technology and human-like AI avatars
headquartered in Jackson, WY. BEN delivers highly personalized,
multi-modal (text, voice, and vision) AI engagement, with a focus
on industries where there is a massive workforce gap and an
opportunity to transform how consumers engage with networks,
providers, and brands. The backbone of BEN’s success is a rich
portfolio of conversational AI applications that drive better
customer experience, increased automation and operational
efficiencies. Powered by a proprietary large language model
developed based on years of research and development from leading
experts in AI and advanced security methodologies, BEN seeks to
partner with companies with complementary capabilities and networks
to enable meaningful business outcomes.
Additional information about BEN can be found here:
https://beninc.ai/
About OSF HealthCare
OSF HealthCare is an integrated health system founded by The
Sisters of the Third Order of St. Francis. Headquartered in Peoria,
Illinois, OSF HealthCare has 16 hospitals – 10 acute care, five
critical access, 1 transitional care - with 2,131 licensed beds
throughout Illinois and Michigan. OSF employs nearly 24,000 Mission
Partners across 150+ locations; has two colleges of nursing;
operates OSF Home Care Services, an extensive network of home
health and hospice services; owns Pointcore, Inc., comprised of
health care-related businesses; OSF HealthCare Foundation, the
philanthropic arm for the organization; and OSF Ventures, which
provides investment capital for promising health care innovation
startups. In 2020, OSF OnCall was established, a digital health
operating unit, including a hospital-at-home. OSF OnCall delivers
care and services when, where and how patients prefer to receive
them. OSF HealthCare has been recognized by Fortune as one of the
most innovative companies in the country. More at
osfhealthcare.org/.
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version on businesswire.com: https://www.businesswire.com/news/home/20240416158563/en/
Media: Dan Brennan, ICR dan.brennan@icrinc.com
Colleen Reynolds, OSF HealthCare
Colleen.Reynolds@osfhealthcare.org
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