EXL earns a top Leader spot in Everest Group’s 2023 Property and Casualty Insurance BPS PEAK Matrix® Assessment for fourth straight year
06 Novembre 2023 - 3:10PM
EXL, a leading data analytics and digital operations and solutions
company, announced that it has been named a Leader and a Star
Performer in Everest Group’s Property and Casualty (P&C)
Insurance BPS PEAK Matrix® Assessment 2023. This marks the fourth
straight year that EXL has been recognized as the highest Leader in
the annual report.
The distinction reflects EXL’s sustained commitment to
excellence in analytics and digital solutions in its property &
casualty insurance services. Everest Group cites EXL’s
year-over-year growth, its technology and domain-specific
investments, and a well-diversified portfolio as the key metrics
driving its designation as a Star Performer.
“Amid rapid digital transformation and rising customer demands
for digital tailored solutions, coupled with cyber threats and
competitive pricing pressures, enterprises are turning to service
providers that deliver specialized, data-driven solutions for both
cost efficiency, and enhanced customer experience,” said Abhi
Kothari, practice director, Everest Group. “EXL’s expansion across
the UK and APAC region, fueled by integrating the generative AI
ecosystem within a secure and compliant infrastructure, showcases
their profound industry and operational knowledge and reinforces
its positioning as a Leader and a Star Performer in the Everest
Group Personal and Casualty (P&C) Insurance BPS PEAK Matrix®
Assessment 2023.”
Each year, Everest Group presents detailed assessments of
P&C insurance providers. Firms are evaluated based on their
vision, capabilities, and market impact. Researchers determine an
organization’s positioning based on Everest Group’s annual RFI
process, interactions with leading P&C insurance providers,
client reference checks, and ongoing analysis of the industry
market.
“The emergence of new technologies has presented insurers with a
golden opportunity to both redefine legacy processes and completely
revolutionize the customer service experience through AI-powered
transformation,” said Vikas Bhalla, executive vice president and
head of the insurance business at EXL. “We are helping clients
across the globe transform how they engage and service their
customers with solutions to automate their self-service claims
processes, unlock multilingual conversational AI, and cultivate
generative AI capabilities across the value chain to transform
their end-customer experience. This distinction from Everest Group
is an affirmation that our work has made a valuable impact, and we
look forward to bringing new capabilities and delivering new-age
solutions for our clients and their customers.”
To read more about Everest Group’s 2023 Property and Casualty
(P&C) Insurance BPS PEAK Matrix® Assessment, visit here. For
more information about EXL’s solutions for the insurance industry,
click here.
About EXL
EXL (NASDAQ: EXLS) is a leading data analytics and digital
operations and solutions company that partners with clients to
improve business outcomes and unlock growth. By bringing together
deep domain expertise with robust data, powerful analytics, cloud,
artificial intelligence and machine learning, we create agile,
scalable solutions and execute complex operations for the world’s
leading corporations in industries including insurance, healthcare,
banking and financial services, media, and retail, among others.
Focused on driving faster decision-making and transforming
operating models, EXL was founded on the core values of innovation,
collaboration, excellence, integrity and respect. Headquartered
in New York, our team is over 50,000 strong, with more than 50
offices spanning six continents. For more information,
visit www.exlservice.com.
Cautionary Statement Regarding Forward-Looking
Statements
This press release contains forward-looking statements within
the meaning of the United States Private Securities Litigation
Reform Act of 1995. You should not place undue reliance on those
statements because they are subject to numerous uncertainties and
factors relating to EXL's operations and business environment, all
of which are difficult to predict and many of which are beyond
EXL’s control. Forward-looking statements include information
concerning EXL’s possible or assumed future results of operations,
including descriptions of its business strategy. These statements
may include words such as “may,” “will,” “should,” “believe,”
“expect,” “anticipate,” “intend,” “plan,” “estimate” or similar
expressions. These statements are based on assumptions that we have
made in light of management's experience in the industry as well as
its perceptions of historical trends, current conditions, expected
future developments and other factors it believes are appropriate
under the circumstances. You should understand that these
statements are not guarantees of performance or results. They
involve known and unknown risks, uncertainties and assumptions.
Although EXL believes that these forward-looking statements are
based on reasonable assumptions, you should be aware that many
factors could affect EXL’s actual financial results or results of
operations and could cause actual results to differ materially from
those in the forward-looking statements. These factors, which
include our ability to maintain and grow client demand, our ability
to hire and retain sufficiently trained employees, and our ability
to accurately estimate and/or manage costs, rising interest rates,
rising inflation and recessionary economic trends, are discussed in
more detail in EXL’s filings with the Securities and Exchange
Commission, including EXL’s Annual Report on Form 10-K. You should
keep in mind that any forward-looking statement made herein, or
elsewhere, speaks only as of the date on which it is made. New
risks and uncertainties come up from time to time, and it is
impossible to predict these events or how they may affect EXL. EXL
has no obligation to update any forward-looking statements after
the date hereof, except as required by federal securities laws.
© 2023 ExlService Holdings, Inc. All rights reserved.
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to www.exlservice.com/legal-disclaimer
ContactsMedia Keith Little+1
703-598-0980 media.relations@exlservice.com
Investor RelationsJohn Kristoff+1 212 209
4613IR@exlservice.com
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